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정서공감과 회복탄력성이 상담교사들의 소진에 미치는 영향

The Effects of Affective Empathy and Resilience on Burnout in School Counselors

김재민|윤진상|이수인|박미경|김성완|이주연
대한생물치료정신의학회 (Korean Society Of Biological Therapies In Psychiatry)|2016.10|생물치료정신의학 (Journal of the Korean Society of Biological Therapies in Psychiatry)|제22권 제3호|pp. 163-172

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키워드

공감회복탄력성소진BurnoutResilience.상담교사School counselorAffective empathy
주제분류정신과학

초록

Objectives：The aim of this study was to investigate the effects of affective empathy and resilience on burnout in school counselors. Methods：A total of 132 school counselors completed survey including the Maslach Burnout Inventory-General Survey(MBI-GS), Questionnaire of Cognitive and Affective Empathy(K-QCAE), and Connor-Davidson resilience scale (K-CD-RISC). Sociodemographic factors were also undertaken. Results：The emotional contagion and proximal responsivity of affective empathy measured using the K-QCAE exhibited significant positive correlations with emotional exhaustion measured using the MBI-GS. There was significant positive association between emotion contagion and cynicism for burnout. Scores on K-CD-RISC were significantly negatively correlated with emotional exhaustion and cynicism of burnout. A linear regression analysis revealed that proximal responsivity of K-QCAE was significantly positively associated with emotional exhaustion and K-CDRISC scores were significantly negatively associated with both subscales of MBI-GS. Conclusion：Our findings suggest that emotional exhaustion was significantly influenced by affective empathy but resilience is protective from burnout in school counselors. Programs targeting school counselors that focus on these issues are required to reduce burnout at work.

Abstract

Objectives：The aim of this study was to investigate the effects of affective empathy and resilience on burnout in school counselors. Methods：A total of 132 school counselors completed survey including the Maslach Burnout Inventory-General Survey(MBI-GS), Questionnaire of Cognitive and Affective Empathy(K-QCAE), and Connor-Davidson resilience scale (K-CD-RISC). Sociodemographic factors were also undertaken. Results：The emotional contagion and proximal responsivity of affective empathy measured using the K-QCAE exhibited significant positive correlations with emotional exhaustion measured using the MBI-GS. There was significant positive association between emotion contagion and cynicism for burnout. Scores on K-CD-RISC were significantly negatively correlated with emotional exhaustion and cynicism of burnout. A linear regression analysis revealed that proximal responsivity of K-QCAE was significantly positively associated with emotional exhaustion and K-CDRISC scores were significantly negatively associated with both subscales of MBI-GS. Conclusion：Our findings suggest that emotional exhaustion was significantly influenced by affective empathy but resilience is protective from burnout in school counselors. Programs targeting school counselors that focus on these issues are required to reduce burnout at work.

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