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남용적리더십이 구성원의 수동공격성에 미치는 영향: 심리적계약위반과 분노반추의 직렬다중매개를 중심으로

The Effect of Abusive Leadership on Passive Aggressive: Focusing on the Serial Multiple Mediation of Psychological Contract Violation and Anger Rumination

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주제분류경영학

초록

직장 내에서 구성원 또는 조직에 피해를 끼칠 의도를 가지고 적절한 행동을 보류하거나 하지 않음으로써적대감을 표현하는 수동공격성이 능동적 형태의 공격성보다 훨씬 더 일반적이고, 이러한 태도가 초래하는 은밀한 형태의 유해 행동이 최근에 점차 증가하고 있음에도 그것이 초래되는 과정에 관한 연구는 부족한 실정이다. 이에 본 연구는 남용적리더십이 수동공격성에 영향을 미치는 과정에서 구성원의 심리적 계약위반 인식과 분노반추의 직렬 다중 매개효과를 검증하고자 하였다. 가설을 검증하기 위하여 직원 300인 이상이 근무하는 기업의구성원들을 대상으로 온라인 설문조사를 실시하여 372명의 응답자료를 분석에 사용하였다. 분석 결과, 첫째, 구성원의 남용적리더십 인식은 수동공격성에 정(+)의 관계가 있는 것으로 나타났다. 둘째, 구성원의 남용적리더십 인식과 수동공격성 간에 심리적 계약위반의 매개효과는 유의하지 않은 것으로 나타났다. 셋째, 구성원의남용적리더십 인식과 수동공격성 간에 분노반추의 매개효과는 정(+)의 유의한 영향이 있는 것으로 나타났다. 넷째, 구성원의 남용적리더십 인식과 수동공격성 간에 심리적 계약위반과 분노반추는 정(+)의 직렬다중매개효과를 보이는 것으로 나타났다. 본 연구는 남용적리더십이 구성원의 수동공격성을 초래하는 심리적 상태에 대한매커니즘을 실증적으로 검증하였다. 연구결과를 바탕으로 이론적, 실무적 시사점을 제시하고 연구가 갖는 한계와 향후 연구방향을 논의하였다.

Abstract

Although passive aggressive which involve withholding appropriate actions with the intention of harming some￾one or an organizational entity is much more prevalent than active aggression and the covert form of misbehaviors caused by the passive aggressive member in the organization has increased in recent year, research on the process in which it results is not enough. Therefore, this study attempted to verify the serial multi mediated effects of psy￾chological contract violation and anger rumination in the process of abusive leadership on passive-aggressive. To verify the hypothesis, an online survey of members of companies with more than 300 employees was conducted and 372 respondents were used in the analysis. Analysis results show that firstly, abusive leadership has a positive rela￾tionship to passive-aggressive. Secondly, the mediating effect of psychological contract violation was not significant between abusive leadership leadership and passive aggressive. Thirdly, anger rumination between abusive leadership leadership and passive-aggressive has a positive mediating effect. Lastly, psychological contract violation and anger rumination between the abusive leadership leadership and passive-aggressive have positive serial multiple mediation effects. This study empirically verifies the mechanism of abusive leadership on psychological contract violation and anger rumination. Based on the findings, we present theoretical and practical implications and discuss the limitations of the study and future research directions.

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