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분산 리더십과 활력관계가 조직시민행동, 팀 몰입 및 팀 성과에 미치는 영향에 대한 연구: 팀 회복탄력성과 팀 효능감의 매개효과를 중심으로

The Effects of Distributed Leadership and Energizing Relationships on Organizational Citizenship Behavior, Team commitment and Team Performance: The Role of Team Resilience and Team Efficacy as a Mediator

김용근
한국기업경영학회 (Korean Corporation Management Association)|2016.10|기업경영연구 (Korean Corporation Management Review)|제23권 제5호|pp. 1-24

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참고문헌

키워드

조직시민행동OCBDistributed Leadership팀 효능감Team ResilienceTeam Efficacy분산 리더십팀 회복탄력성팀 활력관계Energizing Relationship
주제분류경영학

초록

오늘날 팀은 조직성과를 창출하는 가장 기본적인 단위이다. 최근 경기불황이 지속되고 있는 상황에서 팀 스트레스가 증가하고, 효능감은 감소하여 조직성과 감소로 이어질 가능성이 높아지고 있다. 이에 조직 성과 제고를 위해 팀 수준의 긍정심리자본에 대한 관심이 높아지고 있다. 이에 본 연구에서는 긍정심리자본의 주요 변수인 팀 회복탄력성과 팀 효능감을 중심으로 분산 리더십 및 활력관계와 조직시민행동, 팀 몰입 그리고 팀 성과인식간의 관계를 규명하고, 또한 매개효과로서 팀 회복탄력성과 팀 효능감의 효과를 검토하였다. 이를 위해 각 변수들은 설문을 통해 측정하였으며, 보다 정확한 인과관계 진단을 위해 1차(독립, 매개변수), 2차(종속변수) 설문으로 나누어 구성하였다. 독립변수인 분산리더십과 활력관계 측정 시 Social Network 방식을활용하였으며, 가설검증을 위해 구조방정식을 활용하였다. 분석결과 분산 리더십은 팀 회복탄력성, 활력관계는 팀 효능감을 통해 조직효과성 변수들에 대부분 긍정적영향을 끼친다는 것을 확인하였다. 따라서 저성장기 팀 구성원 모두가 적극적으로 리더십을 발휘하고, 상호 활력관계를 유지할 때 팀 내 긍정심리자본의 증가로 팀 및 조직의 성과 향상을 기대할 수 있을 것이다.

Abstract

Today, the team is the basic organizational structure of the collaboration that this increase in importance and to create organizational performance. Therefore, it is necessary to study in depth on the Positive Organizational Behavior at the team level such as team resilience and team efficacy. If the team that distributed leadership among members in terms of antecedents of resilience quantitative relationships associated with the business, energetic relationship can be viewed as a qualitative relationship between the level of emotional exchange members. These antecedents and team resilience, the relationship between efficacy and the team want to investigate each. Team resilience and team-efficacy are necessary to look for effects on organizational citizenship behavior and team commitment, team performance. In this study, distributed leadership and energizing relationships are independent variables and the dependent variable is addressed by the organizational/individual-oriented organizational citizenship behavior and team commitment and team performance. We investigate team resilience and team efficacy are mediators of relationship with distributed leadership, energizing relationships and organizational citizenship behavior, team commitment, team performance. It was divided into two survey for an accurate diagnosis about the causality. The primary survey has included distributed leadership and energizing relationships as independent variables and team resilience and team efficacy as mediators. The second survey has included OCBO, OCBI, team commitment and team performance as dependant variables. The survey was distributed in the target administrative staff are engaged in constructing, training, consulting and research company. As a result, distributed leadership was defined the positive influence on the team resilience. And team resilience can be seen that there is a direct impact on the individual-oriented organizational citizenship behavior and team commitment. Second, energizing relationships was defined the positive influence on the team efficacy. And team efficacy can be seen that there is a direct impact on the organizational/individual-oriented organizational citizenship behavior, team commitment and team performance. Third, distributed leadership was found on a defined impact on the individual-oriented organizational citizenship behavior and team commitment is mediated by a team resilience. Fourth, energizing relationships were found on a defined impact on the organizational/individual-oriented organizational citizenship behavior, team commitment and team performance is mediated by a team efficacy.

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