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지식공유-지식창출-기업성과 간 관계에 대한 지식유형의 의미: 중국 진출 글로벌 기업의 본사-해외자회사 사례

Knowledge Type, Knowledge Sharing, Knowledge Creation and Firm Performance: Evidence from the Multinational Enterprises in China

양오석|위신란
한국전략경영학회 (Korean Strategic Management Society)|2018.04|전략경영연구 (Journal of Strategic Management)|제21권 제1호|pp. 23-48|DOI 10.17786/jsm.2018.21.1.002

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참고문헌

키워드

암묵적 지식Tacit Knowledge지식공유매개효과Mediating EffectKnowledge SharingKnowledge Creation지식유형지식창출글로벌 기업Knowledge TypeMultinational EnterpriseExplicit Knowledge명목적 지식본사-해외자회사 관계Parent-Foreign Subsidiary Relationship
주제분류경영학

초록

이 글의 목적은 두 가지이다. 하나는 지식기반 관점에서 명시적, 암묵적 지식유형에 따른 지식공유가 지식창출, 기업 전사적 성과 및 해외자회사 성과와의 관계에서 나타내는 차이점을 고찰하는 것이다. 다른 하나는 지식창출이 지식공유-성과 간 관계를 매개하는 효과와 강도를 비교하였다. 이를 위해 중국에 진출한 글로벌 기업의 해외자회사 구성원들을 대상으로 수집한 538개 설문자료를 이용하여 구조방정식 모형으로 실증분석을 실시하였다. 분석결과에 따른 시사점은 다음과 같다. 첫째, 암묵적 지식공유와 명시적 지식공유 모두 지식창출에 양(+)의 영향을 미치는 가운데 명시적 지식공유의 성과 개선 효과가 더 큰 것으로 나타났다. 둘째, 명시적 지식공유는 기업 전사적 성과에 대해 양(+)의 영향을 미치고 해외자회사 성과에 대해서는 영향을 미치지 않는 반면 암묵적 지식공유는 기업 전사적 성과와 해외자회사 성과 모두에게 영향을 미치지 않는 것으로 나타났다. 셋째, 암묵적 지식공유와 명시적 지식공유가 성과에 미치는 영향은 지식창출의 매개효과를 통해 모두 확대된다. 넷째, 해외자회사 성과에 대한 지식창출의 매개효과는 명시적 지식공유가 더 크고, 기업 전사적 성과에 대한 지식창출의 매개효과는 암묵적 지식공유가 더 큰 것으로 나타났다.

Abstract

This paper examines the different implications of knowledge sharing according to knowledge type in knowledge creation, the performance of MNCs, and foreign subsidiary performance and examines the mediating effect of knowledge creation between them. Then we explored the mediating strength from the Knowledge-Based View (KBV). For this purpose, we conducted a survey of 589 employees of foreign subsidiaries of MNCs that went into China. Except for unfavorable respondents we used 538 to analyze the structural equation model. The key analysis findings are as follows: First, both explicit knowledge sharing and tacit knowledge sharing have a positive effect on knowledge creation, and the effect of explicit knowledge sharing is greater. Second, only the explicit knowledge sharing has a positive effect on the performance of overall MNCs and the tacit knowledge sharing has no effect on it and neither explicit knowledge sharing nor tacit knowledge sharing has on effect on the foreign subsidiary performance. Third, the effect on the performance of overall MNCs and the foreign subsidiary performance of tacit knowledge sharing and explicit knowledge sharing all extend through the mediating effect of knowledge creation. Forth, in the implication of foreign subsidiary performance, the mediating strength of knowledge creation on explicit knowledge sharing is greater than tacit knowledge sharing but in the implication of the performance of overall MNCs, it shows that the mediating strength of knowledge creation on tacit knowledge sharing is greater than explicit knowledge sharing.

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