본문 바로가기
KERD
논문KCI 등재

A study on Chinese Consumer Behavior of Korean Automobiles

0

조회

0

다운로드

0

인용

0

참고문헌

키워드

초록

Purpose – This study intends to analyze Chinese consumers' purchase intention of Korean automobile. The aims of this study investigated to find out how product attributes and brand image affect the consumer’s purchase intention of Korean automobiles in China. We consider the product attributes, brand image as evaluation criteria, also recognized as objectives for purchase intention. This study aims to analyze the positive effects on Chinese consumers’ purchase intention with the variables by using the research model. Research design, data, and methodology – Based on theory of Purchase Intention, the concept of purchase intention was assessed by two factors: a) product attributes, and b) brand image to test the proposed hypotheses. The survey was conducted for 30 days, from October 17 to November 16 in 2018. With IBM SPSS Statistics 23.0 and IBM SPSS AMOS 23.0, factor analysis and regression, Cronbach’s alpha and correlation were tested. 300 samples were used for this analysis. Results – As a main result, product attributes and brand image exerted significant effects on consumer’s purchase intention. Thus, <H1> and <H2> were supported. The results showed that the product attributes, brand image had positive effects on purchase intention. The findings of this thesis are as follows: Firstly, automobiles’ quality factors were divided into two categories like product properties (price, performance, design, economy, and safety), and brand image (awareness, favorability, reliability, and familiarity). Second, it showed that product properties and brand image had positive impacts on purchase intention of consumer. Conclusions - The impact of product attributes and brand image on consumer perceived value of Korean automobiles in China can be seen as a universal psychology of consumers who trust automobile products such as high quality, technology, ets. The results offer some insights into the extended model and have important managerial implications for Korean automobile enterprise. As the findings of this thesis show, all strategic orientations have significant and positive effects on the ability of innovation. At the same time, automobile company must pay attention to quality. As the relationship between the automobiles’ performance and brand image were positive and significant, automobile companies should have comprehensive strategic orientations focused on strengthening these factors.

Abstract

Purpose – This study intends to analyze Chinese consumers' purchase intention of Korean automobile. The aims of this study investigated to find out how product attributes and brand image affect the consumer’s purchase intention of Korean automobiles in China. We consider the product attributes, brand image as evaluation criteria, also recognized as objectives for purchase intention. This study aims to analyze the positive effects on Chinese consumers’ purchase intention with the variables by using the research model. Research design, data, and methodology – Based on theory of Purchase Intention, the concept of purchase intention was assessed by two factors: a) product attributes, and b) brand image to test the proposed hypotheses. The survey was conducted for 30 days, from October 17 to November 16 in 2018. With IBM SPSS Statistics 23.0 and IBM SPSS AMOS 23.0, factor analysis and regression, Cronbach’s alpha and correlation were tested. 300 samples were used for this analysis. Results – As a main result, product attributes and brand image exerted significant effects on consumer’s purchase intention. Thus, <H1> and <H2> were supported. The results showed that the product attributes, brand image had positive effects on purchase intention. The findings of this thesis are as follows: Firstly, automobiles’ quality factors were divided into two categories like product properties (price, performance, design, economy, and safety), and brand image (awareness, favorability, reliability, and familiarity). Second, it showed that product properties and brand image had positive impacts on purchase intention of consumer. Conclusions - The impact of product attributes and brand image on consumer perceived value of Korean automobiles in China can be seen as a universal psychology of consumers who trust automobile products such as high quality, technology, ets. The results offer some insights into the extended model and have important managerial implications for Korean automobile enterprise. As the findings of this thesis show, all strategic orientations have significant and positive effects on the ability of innovation. At the same time, automobile company must pay attention to quality. As the relationship between the automobiles’ performance and brand image were positive and significant, automobile companies should have comprehensive strategic orientations focused on strengthening these factors.

참고문헌 (40)

  1. Aaker, J., "Dimensions of Brand Personality", Journal of Marketing Research, 34, pp.347~356 (1997)
  2. Batjargal, B., "A study on the purchase satisfaction of Korean branded Automobiles of Mongolian ustomers", Master, pp.2014
  3. Biel, A. L., "How Brand Image Drives Brand Equity", Journal of Advertising Research, 12(4), pp.6~12 (1992)
  4. Chen, Z., "A Comparative Study on Development Strategies of Chinese brand Automobile Industry –Focused on passenger car", Master, pp.2019
  5. 최미현, "스포츠 스폰서십이 스포츠 의류 브랜드 자산과 구매의도에 미치는 영향", 박사, Fashion Marketing, pp.2008
  6. 최점락, "주얼리 구매의도와 전환의도에 미치는 결정요인의 실증적 검증: 제품속성, 점포속성, 쇼핑가치를 중심으로", 유통연구, 19(4), pp.1~26 (2014), 한국유통학회
  7. 정삼술, "호텔 서비스 회복 공정성이 구전과 구매의도에 미치는 영향", 박사, 관광경영, pp.2005
  8. Fisher, G. S., "Comparing Consumers'Recall of Prepurchase and Postpurchase Product Evaluation Experiences", The Journal of consumer research, 20(4), pp.548~560 (1994)
  9. Guo, J. L., "A Study on the China’s Automobile Industry and Market", The Academic Society of Global Business Administration, 3(2), pp.104~ (2006)
  10. 한맑음, "판매수량제한 광고가 구매의도에 영향을 미치는데 있어 자기 통제력의 조절 역할", 브랜드디자인학연구, 12(3), pp.163~174 (2014), 사단법인 한국브랜드디자인학회[DOI]
  11. 정지영, "구조방정식을 이용한 고객만족지수 개발과 고객의사결정에의 활용 방안에 관한 연구 - 국내 자동차 산업을 중심으로-", 품질경영학회지, 31(3), pp.85~97 (2003), 한국품질경영학회
  12. Keller, K. L., "Conceptualizing, measuring, and managing customer-based brand equity", Journal of marketing, 57(1), pp.1~22 (1993)
  13. 고대균, "소비자의사결정에서의 구매고민", 소비자정책교육연구, 11(1), pp.01~24 (2015), 한국소비자정책교육학회[DOI]
  14. 김은희, "중국의 시선에서 ‘한류(韓流)’를 논하다", 담론201, 15(4), pp.235~255 (2012), 한국사회역사학회[DOI]
  15. 김화동, "명품브랜드의 가격인상시 구매의도에 관한 연구: 소비가치, 사전지식, 지각된 위험의 소비자특성별 차이를 중심으로", 디지털융복합연구, 10(11), pp.295~306 (2012), 한국디지털정책학회
  16. 김글, "기업 복합문화공간의 체험가치와 공유가치창출, 브랜드이미지, 브랜드충성도 간의 구조적 관계", 브랜드디자인학연구, 16(3), pp.33~44 (2018), 사단법인 한국브랜드디자인학회[DOI]
  17. 김주리, "한국자동차의 국제경쟁력 결정요소가 독일 소비자의 구매의사에 미치는 영향", 경상논총, 36(3), pp.49~71 (2018), 한독경상학회[DOI]
  18. Kim, J. H., "A study of how hotel brand image that is perceived by the users of hotel’s bakery affects the image of expansion brand and purchasing intention -Based on luxurious hotel within Seoul region", pp.2015
  19. 김신애, "브랜드의 다차원적 이미지가 브랜드신뢰 및 충성도에 미치는 영향 - 굿뜨래 공동브랜드를 중심으로 -", 브랜드디자인학연구, 11(2), pp.35~46 (2013), 사단법인 한국브랜드디자인학회[DOI]
  20. 김성순, "중국경제의 내수변화가 한국 경제성장에 미치는 영향 분석", 지역산업연구, 41(3), pp.85~105 (2018), 산업경영연구소[DOI]
  21. 김태경, "두류식품의 지역 이름 브랜드화의 효과: 한국 소비자의 종적 데이터 분석을중심으로", 유통과학연구, 14(10), pp.109~116 (2016), 한국유통과학회[DOI]
  22. 김유경, "브랜드 이미지 유형의 새로운 패러다임과 커뮤니케이션 요인에 관한 연구 : I-Pros의 광고역할을 중심으로", 광고학연구, 15(4), pp.155~184 (2004), 한국광고학회
  23. 권기대, "자동차 평가 속성에 대한 중요도-성과 분석과 전반적인 만족도, 재구매 의도 및 추천의도간의 구조연구", 대한경영학회지, 17(4), pp.1795~1821 (2004), 대한경영학회
  24. 이봉수, "한ㆍ미ㆍ일 소비자의 중소형자동차 선택에 관한 실증연구", 무역학회지, 27(2), pp.289~307 (2002), 한국무역학회
  25. 이제호, "소비자의 CCM(Consumer Centered Management)인증 기업 제품 구매의도에 관한 연구", 소비자문제연구, 47(1), pp.1~26 (2016), 한국소비자원[DOI]
  26. 이장로, "자동차의 제품속성이 만족도, 재구매 의도, 추천의도에 미치는 영향에 관한 연구: 중국 소비자를 중심으로", 국제경영리뷰, 14(1), pp.19~54 (2010), 한국국제경영관리학회
  27. 이승영, "인브랜드 이미지와 브랜드 태도 및 구매의도와의 관계 연구", 한국디자인문화학회지, 19(3), pp.565~578 (2013), 한국디자인문화학회
  28. 박휘락, "한중관계에서의 기대와 실제의 격차 분석: 사드배치 논란의 사례 적용", 평화학연구, 19(1), pp.205~226 (2018), 사단법인 한국평화연구학회
  29. 박혜윤, "항공사의 유・무형, 인적서비스 품질요인이 재이용의도에 미치는 영향 : 항공사 브랜드 및 브랜드태도의 매개효과를 중심으로", 유통과학연구, 15(4), pp.59~67 (2017), 한국유통과학회[DOI]
  30. Reynold, T. J., "Adverstising is image Management", Journal of Advertisin Research, 24, pp.27~38 (1984)
  31. 서석흥, "중국 자동차 합자기업의 지분제한 해제 논의와 전망", 중국학, (58), pp.279~294 (2017), 대한중국학회[DOI]
  32. 서영식, "중국과 한국 소비자의 자동차 선택속성 선호도에 대한 실증연구", e-비즈니스연구, 16(1), pp.23~37 (2015), 국제e-비즈니스학회[DOI]
  33. 신정란, "자기 이미지와 브랜드 이미지 일치가 청바지 브랜드 태도에 미치는 영향", 한국디자인포럼, (38), pp.175~188 (2013), 한국디자인트렌드학회[DOI]
  34. Tian. Z. L., "The Influence of Korean Country Image and Brand Image on Brand Attitude and Purchasing Intention of Chinese Consumers", Department of Business Administration, pp.2013
  35. 왕진, "한국과 중국 소비자의 한국 자동차 만족도의 결정요인 비교 연구: 현대·기아 자동차 중심으로", 전문경영인연구, 17(2), pp.89~108 (2014), 한국전문경영인학회
  36. 왕진흥, "한국 소비자와의 비교를 통한 20대 중국 소비자의 자동차 선호도 및 구매도 분석 - 현대자동차를 중심으로 -", Journal of Integrated Design Research, 13(1), pp.55~65 (2014), 디자인연구소[DOI]
  37. 무시원, "중국에서 외국산 유아식품의 구매의도에 관한 연구", 유통과학연구, 15(3), pp.49~60 (2017), 한국유통과학회[DOI]
  38. 양창수, "자동차정비 서비스품질이 고객만족 및 고객충성도에 미치는 영향에 관한 연구 : 자동차정비 서비스업체를 중심으로", 석사, 기업경영, pp.2009
  39. Yang, M. Q., "A Study of the Satisfaction and Repurchase Intention of Chinese Consumers to Korean Automobiles -Focusing on Hyundai and Kia Automobile", Dept. of Business Administration, pp.2018
  40. 임기흥, "소비자 유형이 차세대 친환경자동차선택속성과 소비자 구매의도에 미치는 영향에 관한 연구- 한국 일본 비교연구 -", 디지털융복합연구, 15(11), pp.133~146 (2017), 한국디지털정책학회[DOI]

관련 논문AI추천

이 간행물의 다른 논문 (4건)