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다국적기업 본사의 통제 방식이 해외 자회사 현지 직원의 절차 공정성 지각과 상대적 박탈감에 미치는 영향

The Effects of HQs Control Mechanisms on the Host Country National’s Procedural Justice Perceptions and Relative Deprivation of MNC Subsidiaries in Korea

배준영|유치연
한국국제경영학회 (Korean Academy of International Business)|2021.11|국제경영연구 (International Business Journal)|제32권 제4호|pp. 1-34

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참고문헌

키워드

relative deprivationformalization상대적 박탈감사회화socialization공식화집권화centralizationcontrol mechanismshost country nationals통제 방식절차 공정성 지각해외 자회사 현지 직원procedural justice perceptions
주제분류경영학

초록

절차 공정성은 지난 수십 년간 경영학(인사․조직), 심리학, 법학 등의 분야에서 가장 많은 관심을 받아온 주 제 가운데 하나이지만, 국제경영 분야에서 절차 공정성을 다룬 국내외의 연구는 소수에 불과한 실정이다. 본 연 구는 다국적기업의 해외 자회사에서 근무하는 현지 직원의 절차 공정성 지각에 관한 연구로서 해외 자회사에 대 한 본사의 세 가지 통제 방식(집권화, 공식화, 사회화)이 해외 자회사 현지 직원의 절차 공정성 지각에 영향을 미치며, 해외 자회사 현지 직원의 절차 공정성 지각은 이들의 상대적 박탈감에 영향을 미칠 것이라고 주장하였다. 구체적으로 해외 자회사에 대한 본사의 집권화는 절차 공정성 지각과 부(-)의 관계를 가지고, 본사의 공식화와 사회화는 절차 공정성 지각과 정(+)의 관계를 가질 것이라고 주장하였다. 또한, 해외 자회사 현지 직원의 절차 공정성 지각은 이들의 상대적 박탈감과 부(-)의 관계를 가지며, 절차 공정성 지각이 세 가지 통제 방식과 상대적 박탈감 간의 관계를 매개할 것이라고 주장하였다. 이 가설들을 검정하기 위해 18국 출신, 85개 다국적기업 해외 자회사에서 근무하고 있는 704명의 현지 직원들로부터 수집한 자료를 활용하여 위계적 회귀분석을 실시하였다. 실증분석 결과, 모든 가설이 지지가 되었으며, 이를 토대로 본 연구의 학문적 시사점과 실무적 시사점, 그리고 연 구의 한계점과 향후 연구 방향을 제시하였다.

Abstract

The present study examines the determinants and effects of host country national (HCN)‘s procedural justice perceptions in multinational corporation (MNC) subsidiaries in Korea. We suggest that the headquarters (HQs) centralization is negatively related with HCN’s procedural justice perceptions, and HQs formalization and HQs socialization are positively associated with HCN’s procedural justice perceptions. In addition, we propose that HCN’s procedural justice perceptions are inversely associated with HCN’s relative deprivation. Furthermore, we suggest that HCN’s procedural justice perceptions mediate the relationship between HQs control mechanisms and HCN’s relative deprivation. We test the proposed research model using sample of 704 HCNs in 85 MNC subsidiaries originating from 18 countries. Results of hierarchical regression analysis reveal that all proposed hypotheses are supported. On the basis of the empirical findings, we discuss the theoretical and managerial implications, limitations of this study and provide suggestions for future research.

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