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정보기술을 이용한 ISO 9001:2000 품질경영시스템 구축

A study on establishing a ISO 9001:2000 Quality Management System using information technology

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참고문헌

주제분류학제간연구

초록

Abstract

Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 has been influenced by BPR and it also emphasizes process based, BPM can get together with ISO 9001:2000. Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and now implements quality management systems based on BPMS. We call it KQMS(KISTI Quality Management System). KQMS based on BPMS is a new example in field of ISO quality management and is expected to support process management well.

참고문헌 (5)

  1. "The ISO Survey:Twelfth Cycle" (2002)
  2. "통합 프로세스 관리: 비즈니스 프로세스 관리를 위한 새로운 패러다임"", 21(10), pp.36~44 (2003)
  3. "ISO 9001:1994 and ISO 9001:2000 compared"" (2002)
  4. ")E-Business Process Management"" (2000)
  5. "Business Process Management:A Boundaryless Approach to Modern Competitiveness", 3(1), pp.64~80 (1997)

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