대학의 ISO 9001:2000(E) 품질경영시스템 구축
An Implementation of ISO 9001:2000(E) Quality Management System in University
1
조회
0
다운로드
2
인용
0
참고문헌
초록
Abstract
Since ISO 9001 quality system was established in 1987, many companies have adopted it for assuring the quality of their processes. Not only manufacturing companies but service industries such as hospitals, armies, educational institutes, banks are now implementing ISO 9001 quality management system. In this study, we proposed the definitions of customers, manufacturing processes, products, and quality characteristics of the ISO 9001:2000(E) quality management system in university. An implementation procedure of ISO 9001:2000(E) quality management system in university was also suggested. Furthermore, we dealt with the case study of 'C' College's ISO 9001:2000(E) quality management system and showed some of its effects.
참고문헌 (13)
- "ISO 9000 규격의 CD2 에 대한 고찰", 23(55), pp.73~83 (2000)
- "A Higher Education TQM Excellence Model: HETMEX", 4(2), pp.35~42 (1996), A Higher Education TQM Excellence Model: HETMEX
- "International Standard ISO 9001:2000" (2000), ISO
- ""Internal Academic Quality Audit in UK Higher Education: Part 1 - Current Practice and Conceptual Frameworks", 4(4), pp.37~46 (1996)
- "Creating Zero-Defect Students", 9(4), pp.297~291 (1997)
- "An Interpretation for the University", 14(2), pp.105~118 (1998), n Interpretation for the University
- "The Experience of Implementing ISO 9001 in a Small University Workshop", 14(1, pp.2) (1999), 36~39
- "Quality and ISO 9000 in Educational Organizations", 9(2-3), pp.1~8 (1998)
- "An Alternative View of Education Quality", pp.81~84
- "National Center for Education Statistics. The Condition of Education", pp.98~ (1980)
- "Educational Accreditation through ISO 9000", 7(2), pp.85~89 (1999)
- "Are Students the True Customers of Higher Education?", pp.99~102 (1996)
- "Managing Quality in Higher Education: A Malaysian Case Study", 17(4), pp.141~146