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국방품질경영시스템 인증 심사결과 분석을 통한 인증제도 개선 방안

Improving Certification System by Analyzing Audit Result of the Defense Quality Management System

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초록

Purpose: This article aims 1) to propose improvement directions of the certification by recognizing the quality management practices based on the analysis of the audit results of the military contractors and 2) to suggest some ideas on quality audit planning preparation to help the government quality assurance representatives. Methods: Based on the nonconformity report of the defense quality management system (DQMS) requirements, frequently occurring requirement components are found and summarized. Three hypothesis testings are executed to check whether the maturity levels of the quality management systems are influenced by the company size, weapon tye, and company type, regarding the nonconformity frequency as dependent variable. Results: Nonconformity occurs most frequently in the order of product realization, measurement analysis and improvement, management responsibility, resource management, and quality management system. Nonconformity reduces when the company size increases, for the guided weapons, and in the defense companies. Conclusion: Since small-sized companies are inferior to larger companies with respect to the DQMS maturity level, more support should be provided to these small-sized companies which produce military supplies.

Abstract

Purpose: This article aims 1) to propose improvement directions of the certification by recognizing the quality management practices based on the analysis of the audit results of the military contractors and 2) to suggest some ideas on quality audit planning preparation to help the government quality assurance representatives. Methods: Based on the nonconformity report of the defense quality management system (DQMS) requirements, frequently occurring requirement components are found and summarized. Three hypothesis testings are executed to check whether the maturity levels of the quality management systems are influenced by the company size, weapon tye, and company type, regarding the nonconformity frequency as dependent variable. Results: Nonconformity occurs most frequently in the order of product realization, measurement analysis and improvement, management responsibility, resource management, and quality management system. Nonconformity reduces when the company size increases, for the guided weapons, and in the defense companies. Conclusion: Since small-sized companies are inferior to larger companies with respect to the DQMS maturity level, more support should be provided to these small-sized companies which produce military supplies.

참고문헌 (18)

  1. "Defense Quality System Certification Service Regulation" (2017)[URL]
  2. "Military Supplies Quality Management Basic Regulation" (2017)[URL]
  3. "Defense Acquisition Program Act. Revised on October 13. 2017", ~
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  5. Research Report on the Operation of Domestic and Overseas Quality Certification System, "Ha, J. S.", DTaQ, ~ (2014)
  6. Ha, J. S., "Effect that ISO 9001 Certification Audit Result and Corrective Action Level of Organization Get in Quality Management System Improvement", pp.2007
  7. Kang, Y. C, "Analysis of Nonconformities Found in Auditing ISO", TS 16949 Quality Management System, Pusan National University, pp.Department of Mechanical & Material System, 2010
  8. 이상진, "국방 품질경영시스템 인증제도의 효과", 품질경영학회지, 35(3), pp.100~106 (2007), 한국품질경영학회
  9. 이승주, "항공 품질경영시스템 인증활동에 관한 연구", 품질경영학회지, 35(3), pp.88~99 (2007), 한국품질경영학회
  10. Guidelines for Implementing Quality Management System through Review of The Nonconformity Examples of DQMS Certification, "Lee, J. C.", DTaQ, ~ (2017)
  11. 노재용, "국방품질경영시스템이 기업성과에 미치는 영향에 관한 실증적 연구", 품질경영학회지, 39(3), pp.444~460 (2011), 한국품질경영학회
  12. Park, D. H., "An Empirical Study on the Performance of Defense Quality Management System and Certification Outcomes for Military Contractors", MS, Department of Information and Industrial Engineering, pp.2007
  13. 박동준, "ISO 9000 품질경영시스템 규격변화에 따른 조선업 협력업체의 사후관리심사에 관한 연구", 대한안전경영과학회지, 13(4), pp.161~169 (2011), 대한안전경영과학회
  14. 박동준, "ISO 9001:2008 사후관리심사의 실증적 연구: 조선업 협력업체를 중심으로", 한국경영공학회지, 16(3), pp.145~158 (2011), 한국경영공학회
  15. 박동준, "녹색경영시스템 시범인증기업 심사 자료의 이해", 경영과학, 30(2), pp.107~116 (2013), 한국경영과학회[DOI]
  16. Park, J. H., "24 Point for Quality Management System", pp.86~ (2017)
  17. Son, B. I., "Effective Auditing Method of ISO", TS 16949 Quality Management System, Graduate School of Engineering & Information, Changwon National University, pp.Department of Industrial and Systems Engineering, 2012
  18. Sung, K. S., "Analysis of Nonconformities Found in Auditing ISO", TS 16949 Quality Management System, Graduate School of Engineering & Information, Changwon National University, 2004

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