본문 바로가기
KERD
논문KCI 등재

조직구성원의 임파워먼트 지각과 혁신행동 사이의 관계에서 심리적 주인의식의 매개효과 검증

Psychological Ownership as a Mediator between Empowerment Perception and Innovative Behavior

김병조|곽종우
한국전문경영인학회|2012.12|전문경영인연구 (Journal of CEO and Management Studies)|제15권 제3호|pp. 185-206

0

조회

0

다운로드

11

인용

0

참고문헌

키워드

지식공유empowerment혁신행동임파워먼트심리적 주인의식innovative behaviorpsychological ownership

초록

경쟁우위를 창출하기 위한 기업의 혁신활동은 결국 구성원 개개인의 혁신노력으로부터 출발해야 한다는 점에 착안하여, 본 논문은 구성원의 자발적, 의도적, 적극적 성과지향 행동의 하나인 구성원의 혁신행동에 주목하고자 한다. 한편 이러한 혁신행동(innovative behavior)에 영향을 미치는 다양한 선행요인 가운데, 구성원의 주도성, 자발성, 적극성을 가장 효과적으로 설명하는 것으로 논의되어져온 임파워먼트(empowerment)를 영향력(impact), 역량(competence), 자기결정(self-determination) 및 의미(meaning)의 네 가지 하위차원으로 파악하여, 구성원의 임파워먼트 지각과 혁신행동 사이의 관계를 살펴보았다. 또한, 최근 조직이론 연구자들이 많은 관심을 가지고 있는 심리적 주인의식(psychological ownership)이 임파워먼트와 구성원의 혁신행동 사이의 관계에서 매개효과를 가지는지에 대해 국내 13개 기업에 근무하고 있는 667명의 구성원을 대상으로 실증분석하였다. 실증분석 결과, 심리적 주인의식은 임파워먼트를 구성하는 네 가지 하위 차원과 혁신행동 사이의 관계에서 부분매개(partial mediation) 역할을 하는 것으로 나타났다. 이러한 연구결과를 바탕으로 조직구성원들의 혁신적, 협력적 행동을 이끌어내는 인적자원관리 전략 및 관행에 관한 시사점을 도출하고 향후 연구방향을 정리하였다.

Abstract

Understanding that the innovative activity for gaining competitive advantage begins from the innovative efforts of members, this study is to focus on the innovative behavior of the members, which is one of the voluntary, intentional and active result oriented behavior of the members. Among the various factors that influence to these innovative behaviors, we examine the relationship between members’ perceived empowerment and their innovative behavior by employing the four sub-level of empowerment: impact, competence, self-determination and meaning that have been regarded as the most effective explanation for self-initiative, voluntary and active behavior of the members. Also, we have empirically analyzed the mediating effect of psychological ownership that many researchers of organization theory have interested recently, in the relationship between empowerment and innovative behavior of the members by carrying out a survey targeting 667 employees in 13 companies in Korea. As a result of our empirical analysis, psychological ownership appears to play a partial role of mediation between the four low-level components of empowerment and innovative behavior. Based on these results, we have developed the implications for human resource management and practice, and summarized the directions of future research.

참고문헌 (61)

  1. 고득영, "직무자율성과 혁신행동 간의 관계: 직무만족의 매개효과와 성격과 조직혁신풍토의 조절효과", 한국심리학회지: 산업 및 조직, 25(1), pp.215~238 (2012), 한국산업및조직심리학회
  2. 곽종우, "심리적 주인의식 : 선행연구 검토 및 향후 연구를 위한 제언", 산업경영연구, 19, pp.127~159 (2011)
  3. 배성현, "조직공정성과 조직결과변수간의 관계에서 심리적 주인의식의 매개효과 및 부정적 성향의 조절효과", 인적자원관리연구, 17(4), pp.97~126 (2010), 한국인적자원관리학회
  4. 송정수, "조직공정성과 혁신행동간의 관계에 대한 심리적 임파워먼트의 매개효과", 인적자원관리연구, 15(3), pp.63~87 (2008), 한국인적자원관리학회
  5. 송정수, "상사신뢰와 혁신행동 간의 관계에 있어서 심리적 임파워먼트의 매개효과", 산업경제연구, 22(5), pp.2437~2455 (2009), 한국산업경제학회
  6. 유영식, "변혁적 리더십과 역할행동, 조직시민행동 및 혁신행동 간의 관계에 대한 심리적 임파워먼트의 매개 효과", 인적자원관리연구, 16(2), pp.107~127 (2009), 한국인적자원관리학회
  7. 이도형, "개인혁신행동의 선행요인과 POS의 매개효과에 관한 연구", 인적자원관리연구, 19(2), pp.1~18 (2012), 한국인적자원관리학회[DOI]
  8. 이문선, "창의성과 혁신행동의 관계와 집단특성의 조절효과", 조직과 인사관리연구, 27(1), pp.251~271 (2003), 한국인사관리학회
  9. 이지우, "직무부담 및 심리적 임파워먼트와 혁신적 업무행동 사이의 관계", 경영경제, 37(1), pp.1~19 (2004)
  10. 이지우, "심리적 임파워먼트와 조직지원이 종합병원 직원들의 혁신적 업무행동에 미치는 영향", 보건행정학회지, 13(1), pp.46~68 (2003), 한국보건행정학회
  11. 조한용, "심리적 주인의식의 선행요인과 결과요인에 관한 연구-호텔종사원을 대상으로-", 호텔경영학연구, 20(4), pp.75~97 (2011), 한국호텔외식경영학회
  12. Avey, J., "Psychological Ownership : Theoretical Extensions, Measurement, and Relation to Work Outcomes", Journal of Organizational Behavior, 30(2), pp.173~191 (2009)
  13. Baer, M., "The Curvilinear Relation Between Experienced Creative Time Pressure and Creativity : Moderating Effects of Openness to Experience and Support for Creativity", Journal of Applied Psychology, 91(4), pp.963~970 (2006)
  14. Baron, R. M., "The Moderator–Mediator Variable Distinction in Social Psychological Research : Conceptual, Strategic, and Statistical Considerations", Journal of Personality and Social Psychology, 51(6), pp.1173~1182 (1986)
  15. Benner, M. J., "Exploitation, Exploration, and Process Management : The Productivity Dilemma Revisited", The Academy of Management Review, 28(2), pp.238~256 (2003)
  16. Bernhard, F., "Psychological Ownership in Small Family-Owned Businesses : Leadership Style and Nonfamily-Employees' Work Attitudes and Behaviors", Group & Organization Management, 36(3), pp.345~384 (2011)
  17. Burke, W., "Leadership as Empowering Others, In Executive Power", pp.51~77 (1986), Jossey-Bass
  18. Chung, Y. W., "The Moderating Effects of Collectivistic Orientation on Psychological Ownership and Constructive Deviant Behavior", International Journal of Business and Management, 6(12), pp.65~77 (2011)
  19. Conger, J. A., "The Empowerment Process : Integrating Theory and Practice", The Academy of Management Review, 13(3), pp.471~482 (1988)
  20. Cooper, D. R., "Marketing Research" (2006), McGraw–Hill
  21. Cote, J. A., "Measurement Error and Theory Testing in Consumer Research: An Illustration of the Importance of Construct Validation", Journal of Consumer Rese, 14, pp.579~582 (1998)
  22. Dirks, K. T., "Psychological Ownership in Organizations Conditions Under Which Individuals Promote and Resist Change", Research in Organizational Change and Development, 9, pp.1~23 (1996)
  23. Farr, F., "Individual Innovation, In Innovation and Creativity at Work: Psychological and Organisational Strategies", pp.207~230 (1990), Wiley
  24. Frese, M., "Personal Initiative at Work : Differences between East and West Germany", Academy of Management Journal, 39(10), pp.37~63 (1996)
  25. Janssen, O., "Job Demands, Perceptions of Effort-Reward Fairness, and Innovative Work Behavior", Journal of Occupational and Organizational Psychology, 73(3), pp.287~302 (2000)
  26. Janssen, O., "Innovative Behaviour and Job Involvement at the Price of Conflict and less Satisfactory Relations with Co-workers", Journal of Occupational and Organizational Psychology, 76(3), pp.347~364 (2003)
  27. Kanter, R. M., "When a Thousand Flowers Bloom : Structural, Collective, and Social Conditions for Innovation in Organization", Research in Organizational Behavior, 10, pp.169~211 (1988)
  28. Kirkman, B. L., "Beyond Self-Management : Antecedents and Consequences of Team Empowerment", Academy of Management Journal, 42(1), pp.58~74 (1999)
  29. Kraimer, M. L., "Psychological Empowerment as a Multidimensional Construct : A Test of Construct Validity", Educational and Psychological Measurement, 59(1), pp.127~142 (1999)
  30. Lawler, E. E., "Creating High Performance Organizations" (1995), Jossey-Bass
  31. Liden, R. C., "Leader-member Exchange Theory: The Past and Potential for the Future", Research in Personnel and Human Resources Management, 15, pp.47~119 (1997)
  32. Liden, R. C., "An Examination of the Mediating Role of Psychological Empowerment on the Relations between the Job, Interpersonal Relationships, and Work Outcomes", Journal of Applied Psychology, 85(3), pp.407~416 (2000)
  33. Liu, J., "Psychological Ownership : How Having Control Matters", Journal of Management Studies, 49(5), pp.869~895 (2012)
  34. Logan, M. S., "The Effects of Empowerment on Attitudes and Performance : The Role of Social Support and Empowerment Beliefs", Journal of Management Studies, 44(8), pp.1523~1550 (2007)
  35. Mayhew, M. G., "A Study of the Antecedents and Consequences of Psychological Ownership in Organizational Settings", The Journal of Social Psychology, 147, pp.477~500 (2007)
  36. Mowday, R. T., "Employee-organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover" (1982), Academic Press
  37. O’Driscoll, M. P., "The Psychology of Ownership : Work Environment Structure, Organizational Commitment, and Citizenship Behavior", Group & Organization Management, 31(3), pp.388~416 (2006)
  38. Pierce, J. L., "Collective Psychological Ownership within the Work and Organizational Context : Construct Introduction and Elaboration", Journal of Organizational Behavior, 31(6), pp.810~834 (2010)
  39. Pierce, J. L., "Psychological Ownership and the Organizational Context: Theory, Research Evidence and Application" (2011), Edward Elgar Publishing
  40. Pierce, J. L., "Employee Ownership : Implications for Management", Organizational Dynamics, 18(3), pp.32~43 (1990)
  41. Pierce, J. L., "Psychological Ownership within the Job Design Context : Revision of the Job Characteristics Model", Journal of Organizational Behavior, 30, pp.477~496 (2009)
  42. Pierce, J. L., "Work Environment Structure and Psychological Ownership : The Mediating Effects of Control", Journal of Social Psychology, 144, pp.507~534 (2004)
  43. Pierce, J. L., "Toward a Theory of Psychological Ownership in Organizations", Academy of Management Review, 26(2), pp.298~310 (2001)
  44. Pierce, J. L., "The State of Psychological Ownership : Integrating and Extending A Century of Research", Review of General Psychology, 7(1), pp.84~107 (2003)
  45. Pieterse, A. N., "Transformational and Transactional Leadership and Innovative Behavior : The Moderating Role of Psychological Empowerment", Journal of Organizational Behavior, 31(4), pp.609~623 (2010)
  46. 이정연, "Common method biases in behavioral research: A critical review of the literature and recommended remedies", JOURNAL OF APPLIED PSYCHOLOGY, 88(5), pp.879~903, AMER PSYCHOLOGICAL ASSOC
  47. Scandura, T. A., "Research Methodology in Management : Current Practices, Trends, and Implications for Future Research", Academy of Management Journal, 43(6), pp.1248~1264 (2000)
  48. Scandura, T. A., "When Managers Decide not to Decide Autocratically : An Investigation of Leader-Member Exchange and Decision Influence", Journal of Applied Psychology, 71(4), pp.579~584 (1986)
  49. Scott, S. G., "Determinants of Innovative Behavior : A Path Model of Individual Innovation in the Workplace", The Academy of Management Journal, 37(3), pp.580~607 (1994)
  50. Seibert, S. E., "Taking Empowerment to the Next Level : A Multiple-Level Model of Empowerment, Performance, and Satisfaction", Academy of Management Journal, 47(3), pp.332~349 (2004)
  51. Singh, M., "The Relationship between Psychological Empowerment and Innovative Behavior : A Dimensional Analysis with Job Involvement as Mediator", Journal of Personnel Psychology, 11(3), pp.127~137 (2012)
  52. Sobel, M. E., "Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models, In Sociological Methodology", pp.290~312 (1982), American Sociological Association
  53. Spreitzer, G. M., "Psychological, Empowerment in the Workplace : Dimensions, Measurement and Validation", Academy of Management Journal, 38(5), pp.1442~1465 (1995)
  54. Spreitzer, G. M., "A Dimensional Analysis of the Relationship between Psychological Empowerment and Effectiveness Satisfaction, and Strain", Journal of Management, 23(5), pp.679~704 (1997)
  55. Stajkovic, A. D., "Self-efficacy and Work-related Performance : A Meta-analysis", Psychological bulletin, 124(2), pp.240~261 (1998)
  56. Thomas, K. W., "Cognitive Elements of Empowerment : An"Interpretive"Model of Intrinsic Task Motivation", The Academy of Management Review, 15(4), pp.666~681 (1990)
  57. Tushman, M. L., "Managing Strategic Innovation and Change" (2004), Oxford University Press
  58. Van de Ven, A. H., "Central Problems in the Management of Innovation", Management Science, 32(5), pp.590~607 (1986)
  59. Van Dyne, L., "Psychological Ownership and Feelings of Possession : Three Field Studies Predicting Employee Attitudes and Organizational Citizenship Behavior", Journal of Organizational Behavior, 25(4), pp.439~459 (2004)
  60. Vandewalle, D., "Psychological Ownership : An Empirical Examination of its Consequences", Group & Organization Management, 20(2), pp.210~226 (1995)
  61. Yuan, F., "Innovative Behavior in the Workplace : The Role of Performance and Image Outcome Expectations", Academy of Management Journal, 53(2), pp.323~342 (2012)

관련 논문AI추천

중소기업 구성원의 임파워먼트와 혁신행동의 관계및 심리적 주인의식의 조절효과안관영, 홍완기한국벤처창업학회 · 벤처창업연구2016 · 제11권 제3호종업원의 심리적 주인의식, 직무자율성, 그리고 혁신행동: 매개된 조절효과 모델최석봉한국기업경영학회 · 기업경영연구2018 · 제25권 제4호임파워링 리더십이 직무열의와 개인 창의성에 미치는 영향: 심리적 주인의식의 매개효과권상집한국기업교육학회 · 기업교육과인재연구2016 · 제18권 제2호심리적 주인의식과 혁신행동에 관한 연구: 직무만족과 직무열의를 중심으로정동섭경영경제연구소 · 아태비즈니스연구2019 · 제10권 제1호조직공정성과 혁신행동간의 관계에 대한 심리적 임파워먼트의 매개효과송정수, 양필석한국인적자원관리학회 · 인적자원관리연구2008 · 제15권 제3호직원경험이 혁신 행동에 미치는 영향에 대한 연구 : 심리적 임파워먼트의 매개효과를 중심으로설현도, 왕야징한국진로·창업경영학회 · 한국진로창업경영학회지2024 · 제8권 제5호

이 간행물의 다른 논문 (16건)

의료 서비스기관에 대한 연상이 소비자의 브랜드 평가에 미치는 영향: 병원 경영자에 대한 시사점 도출김용철, 박병대pp. 1-21자본주의 5.0 시대의 경제민주화조동성pp. 23-47Contingency Perspective on the Effectiveness of Information Sharing and System Coordination in Operation Management김기환, 최석봉pp. 49-60신흥국 글로벌기업의 신흥시장 현지화에 관한 소고(小考): 이랜드그룹의 중국 진출 사례김장훈pp. 61-79한국 공적개발원조(ODA)의 배분 전략: 한국의 對아시아 국가 ODA 실증분석을 중심으로개경통, 정진섭pp. 81-102
원문 보기