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차별화전략, 인적자원관리, 관리통제시스템의 적합성이 조직성과에 미치는 영향

The Effect of Fitness Among Differentiation Strategies, Human Resource Management and Management Control System on the Performance of Organization

예병환|정재진
한국전문경영인학회|2010.08|전문경영인연구 (Journal of CEO and Management Studies)|제13권 제2호|pp. 103-132

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참고문헌

키워드

인적자원관리적합성차별화전략fitnesshuman resource management전략유형통제유형BSC 성과differentiation strategiesmanagement control system typethree-way interaction

초록

본 연구의 목적은 우리나라 제조 기업이 채택하고 있는 본원적 전략 유형 중 차별화전략 , 전략적 인적자원관리 수준, 관리통제시스템유형 간의 상호작용 항을 적용하여 조직성과에 미치는 영향을 규명하기 위해 다중회귀분석을 적용하여 분석하였다. 그리고 조직성과를 BSC 성과 측정도구를 이용하여 다양한 성과변수를 적용하였을 때 적합성이 조직성과에 어떠한 영향을 미치는가를 실증분석을 통해 규명하고자 하였다. 시스템적 접근법에 의한 적합성이 조직성과에 미치는 영향을 규명하기 위해 세 변수 간 상호작용 항이 조직성과에 미치는 영향관계를 파악하였다. 그 결과 제품차별화전략을 추구하는 기업의 경우 조직의 성과를 향상시키기 위해서는 관리통제시스템의 적용에 있어서 행동통제의 적용보다는 결과통제를 특히 강조해야하며, 동시에 인적자원관리수준을 높이면 높일수록 조직성과 특히 학습·성장성과에 유의적인 영향을 미치는 것으로 나타났다. 또한 상호작용항이 조직성과에 미치는 영향관계가 BSC 성과의 종류에 따라 각각 다르게 영향을 미치는 것으로 나타났다.

Abstract

The purposes of this study is to examine the effect of fitness Among Differentiation Strategies, Human Resource Management level and Management Control System types on Organization Performance. This study is considering the Differentiation Strategies that were developed by porter(1980,1985) Fomburn & Walley(1989), Dess & Davis(1984). And the Differentiation Strategies were measured by the level of Strategic business unit. In this study, the raw data were gathered from manufacturing firms by structured questionnaires. The fitness of this Study was measured by The fitness of systems approach, and was to examine the interaction among Strategy types, Human Resource Management level and Control types. A multiple regression model was adopted for testing the interaction effects of the three variables on BSC performance, this interaction is named three-way interaction. correlation analytical results on three variables indicate that there are more or less congruence relationship and fitting relationship between several dimension of the variables in the korean manufacturing sector. The multiple regression analysis indicate that the fitness among Strategy types, Human Resource Management level and Control types has an significant influence on BSC performance.

참고문헌 (38)

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