한국의 카지노 시장 세분화를 위한 탐색적 연구
An Exploratory Analysis for segmenting potential Korean Casino Markets
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초록
전세계적으로 카지노 시장의 경쟁이 심화되고 있는 상황에서 많은 연구자들은 카지노 방문자들의 의사결정 과정이나 목적지 선택과정 등과 같은 행동적 측면에 대한 이해와 실제적인 방문확률 예측의 중요성을 강조하고 있다. 이 연구는 한국의 카지노 시장에 대한 탐색적인 연구로서 한국 카지노 시장의 잠재적인 특성을 이해하고, 카지노 리조트의 중요도 속성에 기초하여 한국의 카지노 시장을 세분화하며, 나아가 각 세분시장별로 잠재 방문자들의 방문확률을 예측하고자 하였다.분석결과, 카지노 리조트의 방문과 관련된 중요도 속성은 크게 5가지 요인, 즉 ‘목적지 편의성’, ‘리조트 어메니티’, ‘엔터테인먼트 시설’, ‘여행비용’, ‘지원시설’ 등으로 나타났으며, 이를 토대로 잠재 방문자를 3개의 군집으로 구분하였다. 각각의 군집은 중요도 속성 점수에 의거하여 ‘무관심 집단’과 ‘알뜰 방문자’ 집단, ‘전통적 리조트 추구자’ 집단으로 명명되었다. 그리고 도출된 5개의 요인 중에서 엔터테인먼트 시설을 제외한 4개의 요인과 소득과 교육수준 등 사회경제적 변수는 카지노 시장세분화에 유의한 변수로 나타난 데 반해 성별과 연령 등 인구통계적 변수는 유의하지 않은 것으로 나타났다. 카지노 잠재 방문자들의 ‘도박선호도’ 변수를 이용하여 세분시장의 카지노 방문확률을 예측한 결과 세분시장에 따라 방문확률은 16.5%, 20.9%, 28.9%로 상이하게 계산되었다. 이는 응답자들의 도박선호도가 카지노 방문을 예측하는 중요한 요인임을 보여주는 것이다. 하지만 이러한 결과는 향후 카지노 방문확률을 보다 정확하게 예측할 수 있는 노력이 필요함을 시사해주는 것이라 하겠다.
Abstract
Defining potential casino market segments and understanding the visit decision process of segment constituents are important issues in casino-related research. This study investigated the South Korean casino market and its segments and attempted to estimate the probability of casino visits within potential market segments. Using a sample of horse racing bettors, this study provides exploratory insights into the profile of the potential South Korean casino market. The potential casino market is first segmented based upon the importance attributes of a planned casino resort. Potential casino participation rates of each segment are then examined. The results indicate that potential casino visitors in the South Korean market may be differentiated into three distinct segments based on the importance of casino attributes. By using visitors’ gambling preferences, the expected casino participation rates were found to range from 16.5% to 28.9% for the three market segments. Implications of this study are discussed and suggestions are developed for future research.
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