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정직성 상황판단검사가 과업수행 및 반생산적 업무수행에 미치는 효과: 도덕적 해이의 매개효과

Effects of Honesty Test using Situational Judgment Test Format on Task Performance and Counterproductive Work Behavior: Mediating Effect of Moral Disengagement Process

이종구|권은아
한국산업및조직심리학회 (Korean Society for Industrial and Organizational Psychology)|2021.08|한국심리학회지: 산업 및 조직 (Korean Journal of Industrial and Organizational Psychology)|제34권 제3호|pp. 541-561|DOI https://doi.org/10.24230/kjiop.v34i3.541-561

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참고문헌

키워드

도덕적 해이moral disengagementhonesty정직성HEXACO model상황판단검사반생산적 업무행동counterproductive work behaviorsituational judgment test응답왜곡HEXACO 모형faking good
주제분류심리과학

초록

본 연구의 목적은 상황판단검사 형식으로 제작된 정직성 척도가 과업수행과 반생산적 업무수행을 예측하는지와 부정직성이 비윤리적 행동을 유발하기 전에 이를 허용해주는 도덕적 해이과정(moral disengagement process)이 매개변수로 작용한다는 것을 검증하는 데 있다. 정직성을 측정하기 위해 HEXACO 모형(Lee & Ashton, 2004)의 정직-겸손성 요인의 하위 구성개념들(진실성(sincerity), 도덕성(fairness), 청렴성(greed avoidance) 및 겸손성(modesty))을 측정하는 상황판단검사를 사용하였다. 분석에 이용한 자료는 총 365명(남자=46.58%, 여자=53.42%)의 직장인에게서 수집된 자료이다. 준거관련 타당도 분석 결과, 정직성은 과업수행과는 유의한 정적 상관을, 반생산적 업무행동과는 유의한 부적상관을 보였다. 매개모형에 대한 검증 결과, 정직성이 도덕적 해이를 매개로 반생산적 업무행동에 영향을 주는 간접효과와 정직성이 반생산적 업무행동에 미치는 직접효과가 모두 유의하게 나타났으며 이 모형에 대한 전반적 부합지수는 χ2를 제외하고는 모두 양호하게 나타났다(χ2(32, N=365)=50.44, p=.0202, CFI=.990, TLI=.986, RMSEA=.040). 연구의 시사점과 제한점이 논의에서 다루어졌다.

Abstract

The purposes of this research were 1) to identify criterion-related validity of the developed Honesty test using situation judgment test format and 2) to test mediating role of moral disengagement process including self-sanction. For these purpose, the situational judgment test measuring sub-constructs (i.e., sincerity, fairness, greed avoidance and modesty) of honesty-humility factor in HEXACO model(Lee & Ashton, 2004) was developed. eria(i.e., counterproductive work behavior, task performance and contextual performance). Total 365 employees(male, N=170, 46.58%; female, N=195, 53.42%) were used in the study. The Honesty test developed in the study included 24 items(i.e., 6 items for each 4 sub-constructs). The criterion-related validity analyses results showed that the Honesty test using situational judgment test format had significant correlations with counterproductive work behavior(r = -.49) and task performance(r = .39). The results of structural equation model revealed that the effects of honesty on counterproductive work behavior was mediated by moral disengagement process and the direct effect of honesty on counterproductive work behavior was also significant. Overall goodness of fit indexes of this model were favorable except for the chi-square value(χ2(32) = 50.44, p = .0202, CFI = .990, TLI = .986, RMSEA = .040). Limitations of the study and directions for future study were discussed.

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