본문 바로가기
KERD
논문KCI 등재

결합상품 판매에 있어서의 법률관계와 소비자보호

Legal Relations and Consumer Protection In Selling Bundled Products

0

조회

0

다운로드

0

인용

0

참고문헌

키워드

초록

A bundled product represents more than 2 products being able to sell as a single unit of products at a specific price. When selling a bundled product, a seller can make it comprise either a tying product(s) and a tied product(s), or products with different brands (the principal and the subordinate or equal products). And a telecommunications company sells a bundled product by bundling its own wireless internet product with the latest modeled netbooks manufactured by famous computer makers. The discussions having been made over bundled products up to now mainly focus on the bundled products selling in the broadcasting and telecommu- nications areas. And, even relevant studies have concentrated on economic effects caused by bundling, calculation of prices of proper bundled products, and regulations of bundled products. Some studies on bundled products have been conducted in the management perspective, focusing on consumer response to bundled products and consumer sentiment. Various kinds of bundled products are expected to continued to be released, but laws and regulations applicable to the bundled products have yet to be established. Therefore, it is necessary to discuss how to resolve disputes over bundled products between interested parties. In the event where a supplier of a tying product directly purchases a product from a supplier of a tied product, and then a seller only sells the bundled product, if (ⅰ) the products are bundled under the responsibilities and rights of the supplier of the tying product; (ⅱ) the seller never engages in bundling; and (ⅲ) the seller does not agree to take any inventory liability of the products, the supplier of the tying product should be fully liable for the inventory of the products. But, if the seller leads the bundling and contracts product purchase agreements with multiple suppliers (the principal and the subordinate relationship, or equal relationship) to sell the bundled products, the seller should be liable for the inventory of the products. In the event where a seller emphasizes a tying product and neglects any explanation about a tied product in selling a bundled product, or in the event where a seller puts something only advantageous on advertisements and is silent about the disadvantageous, thereby giving a negative impact on a bundled product, in order for such an action to fall under the illegal deception accepted by Korean legal theories and judicial precedents, it should be as in the following case: interested parties should have not struck an agreement or should have struck an agreement under different terms and conditions if they had known the facts. Therefore, if a seller who has excellent information power strikes an agreement with the other party under deception by falling into silence about important information, the other party who is an weak party may avoid the contract. When there is any mistake in the main part of a tying product, and when there is no serious fault of a consumer about the mistake, it is possible to make full avoidance. But, when any error is not found in a tying product, and when some error is found in the part of a tied product and can be corrected, is it right to make full avoidance? If any errors of a sold tied product are not as serious as in achieving the purpose of an agreement: neither if a tying product does not work well due to any error of a tied product, nor if any error of the object is not able to be repaired at an inexpensive cost, partial avoidance is deemed to come into effect on some part of a legal action. Therefore, partial avoidance causes the effect of purchase and sale agreement on any product (for example, a tied product) with problems occurring during the agreement period to become null and void retroactively. But in this case, the effect on any product without problems still remains. As an effect of avoidance, relevant products should be returned, and unjust enrichment gained in the purchase and sale process should be returned as well. And, legal principles and product liability of a bundled product are so unclear that it is desirable for a seller to force a manufacturer or a supplier to take out product liability insurance. In this case, the insurance premium should be determined within a reasonable range of amount. If the insurance premium is not based on the risk level of a product and the sales of a product, but is set as an excessive amount for a product with no risk, such an action of determining the premium is considerably deemed to be abuse of a business position among unfair trade practices, because it is considered to be excessively disadvantageous to the manufacturer or the supplier.

Abstract

A bundled product represents more than 2 products being able to sell as a single unit of products at a specific price. When selling a bundled product, a seller can make it comprise either a tying product(s) and a tied product(s), or products with different brands (the principal and the subordinate or equal products). And a telecommunications company sells a bundled product by bundling its own wireless internet product with the latest modeled netbooks manufactured by famous computer makers. The discussions having been made over bundled products up to now mainly focus on the bundled products selling in the broadcasting and telecommu- nications areas. And, even relevant studies have concentrated on economic effects caused by bundling, calculation of prices of proper bundled products, and regulations of bundled products. Some studies on bundled products have been conducted in the management perspective, focusing on consumer response to bundled products and consumer sentiment. Various kinds of bundled products are expected to continued to be released, but laws and regulations applicable to the bundled products have yet to be established. Therefore, it is necessary to discuss how to resolve disputes over bundled products between interested parties. In the event where a supplier of a tying product directly purchases a product from a supplier of a tied product, and then a seller only sells the bundled product, if (ⅰ) the products are bundled under the responsibilities and rights of the supplier of the tying product; (ⅱ) the seller never engages in bundling; and (ⅲ) the seller does not agree to take any inventory liability of the products, the supplier of the tying product should be fully liable for the inventory of the products. But, if the seller leads the bundling and contracts product purchase agreements with multiple suppliers (the principal and the subordinate relationship, or equal relationship) to sell the bundled products, the seller should be liable for the inventory of the products. In the event where a seller emphasizes a tying product and neglects any explanation about a tied product in selling a bundled product, or in the event where a seller puts something only advantageous on advertisements and is silent about the disadvantageous, thereby giving a negative impact on a bundled product, in order for such an action to fall under the illegal deception accepted by Korean legal theories and judicial precedents, it should be as in the following case: interested parties should have not struck an agreement or should have struck an agreement under different terms and conditions if they had known the facts. Therefore, if a seller who has excellent information power strikes an agreement with the other party under deception by falling into silence about important information, the other party who is an weak party may avoid the contract. When there is any mistake in the main part of a tying product, and when there is no serious fault of a consumer about the mistake, it is possible to make full avoidance. But, when any error is not found in a tying product, and when some error is found in the part of a tied product and can be corrected, is it right to make full avoidance? If any errors of a sold tied product are not as serious as in achieving the purpose of an agreement: neither if a tying product does not work well due to any error of a tied product, nor if any error of the object is not able to be repaired at an inexpensive cost, partial avoidance is deemed to come into effect on some part of a legal action. Therefore, partial avoidance causes the effect of purchase and sale agreement on any product (for example, a tied product) with problems occurring during the agreement period to become null and void retroactively. But in this case, the effect on any product without problems still remains. As an effect of avoidance, relevant products should be returned, and unjust enrichment gained in the purchase and sale process should be returned as well. And, legal principles and product liability of a bundled product are so unclear that it is desirable for a seller to force a manufacturer or a supplier to take out product liability insurance. In this case, the insurance premium should be determined within a reasonable range of amount. If the insurance premium is not based on the risk level of a product and the sales of a product, but is set as an excessive amount for a product with no risk, such an action of determining the premium is considerably deemed to be abuse of a business position among unfair trade practices, because it is considered to be excessively disadvantageous to the manufacturer or the supplier.

참고문헌 (40)

  1. 곽윤직, "채권각론" (2003), 박영사
  2. 곽윤직, "물권법" (2008), 박영사
  3. 공정거래위원회, "2011년 공정거래백서" (2011)
  4. 김재형, "민법론Ⅳ" (2011), 박영사
  5. 김형배, "채권각론" (2001), 박영사
  6. 김형배, "민법학강의" (2012), 신조사
  7. "채권(5)" (1997), 박영사
  8. 사법연수원, "공정거래법", ~ (2007)
  9. 신현윤, "경제법" (2012), 법문사
  10. 이동일, "온라인유통시장이 진화한다" (2006), 삼성경제연구소
  11. 오시영, "민사집행법" (2007), 학현사
  12. 이은영, "채권각론" (2007), 박영사
  13. 지원림, "민법강의" (2011), 홍문사
  14. 김상중, "상품의 표시 · 광고와 계약의 내용", 서강법학, 8 (2006)
  15. Claus-Wilhelm Canaris, "독일의 채권법 개정 : 새로운 매매법", 서울대학교 법학, 43(4) (2002)
  16. 전자거래의 유형에 따른 제조물결함사고에 대한 소비자보호, "김제완", 한국법제연구원, ~ (2002)
  17. 박성용, "인터넷광고와 소비자보호", 소비자정책동향, (12) (2010), 한국소비자원
  18. 박소진, "번들가격할인 프레이밍과 메시지 프레이밍이 소비자의 번들구성제품에 대한 평가에 미치는 영향", 아시아마케팅저널, 13(3), pp.55~77 (2011), 한국마케팅학회
  19. 박소진, "하이테크 신제품의 번들링 전략: 가격할인 프레이밍·브랜드 이미지·제품 혁신성의 역할", 마케팅관리연구, 16(1), pp.63~87 (2011), 한국마케팅관리학회
  20. 심진보, "핵심상품의 품질, 만족, 브랜드충성도가 결합상품 구매의도와 기대할인률에 미치는 영향 ; 통신·방송 결합상품을 중심으로", 한국콘텐츠학회 논문지, 10(12), pp.243~253 (2010), 한국콘텐츠학회
  21. 2011년 TV홈쇼핑 이용관련 조사, "embrain Trend Monitor", ~ (2011)
  22. 정보통신 결합상품 소비자피해 실태조사, "이상식", 한국소비자원, ~ (2009)
  23. 이황, "불공정거래행위 중 끼워팔기에 대한 소고", 경쟁법연구, 14 (2006), 한국경쟁법학회
  24. 임미자, "묶음제품 가격 할인 제시 프레이밍 효과 : 지각된 소비 혜택과 품질 불확실성의 영향을 중심으로", 아시아마케팅저널, 14(1), pp.53~81 (2012), 한국마케팅학회[DOI]
  25. 장승화, "공정거래법상 “끼워팔기”의 위법성 판단기준 ― 서울고등법원 2004. 2. 10. 선고 2001 누 16288 시정명령 등 취소 사건 ―", 서울대학교 법학, 45(4), pp.491~517 (2004), 법학연구소
  26. 지원림, "錯誤에 관한 약간의 문제제기", 재산법연구, 22(2), pp.1~29 (2005), 한국재산법학회
  27. 최재섭, "TV홈쇼핑방송의 수요특성과 정책적 시사점 : 공급측을 중심으로", e-비즈니스연구, 11(3), pp.217~236 (2010), 국제e-비즈니스학회
  28. 최주영, "TV 홈쇼핑 여성 속옷 세트의 구매행동과 치수 조합 및 품질만족도", 복식문화연구, 20(2), pp.154~168 (2012), 복식문화학회[DOI]
  29. 전자상거래 소비자피해현황 분석, "한국소비자원", ~ (2012)
  30. 2011년 인터넷이용실태조사보고서, "한국인터넷진흥원", ~ (2011)
  31. 홍명수, "방송통신산업에서 결합판매 규제의 검토 : 가격규제를 중심으로", 경제규제와 법, 3(2) (2010)
  32. 고령소비자거래관련 소비자피해거래실태조사, "황진자", 소비자보호원, ~ (2011)
  33. Hovenkamp, H, "FEDERAL ANTITRUST POLICY ; The Law of Competition and Its Practice" (1999), West Group
  34. Adams, William J, "Commodity Bundling and the Burden of Monopoly", Quarterly Journal of Economics, 90(3) (1976)
  35. Barry Nalebuff, "Bundling, Tying, and Portfolio Effects", DTI Economics Paper, 1 (2003)
  36. Guiltinan, Joseph P., "The Price Bundling of Services : A Normative Framework", Journal of Marketing, 51(2) (1987)
  37. Janiszewski, Chris, "The Influence of Price Discount Framing on the Evaluation of a Product Bundle", Journal of Consumer Research, 30 (2004)
  38. Simonim, Bernard L, "Bundling as a Strategy for New Product Introduction", Journal of Business Research, 33 (1995)
  39. Stremerch, S, "Strategic Bundling of Products and Prices : A New Synthesis for Marketing", Journal of Marketing, 66(1) (2002)

관련 논문AI추천

이 간행물의 다른 논문 (11건)