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문제해결 지향적인 인질테러 협상의 이론모형

Theoretical Model of Problem Solving Oriented Hostage Negotiation

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초록

2001년 9.11테러 이후 뉴테러리즘의 등장으로 새로운 유형의 테러행위로 일반시민, 학생 등과 같은 무고한 사람들에게 막대한 피해를 입히는 상황이 초래되었으며, 최근의 새로운 테러범죄의 양상으로 인질납치가 증가하고 있다. 최근의 인질테러는 그 대상에 있어서도 회사원, 종교인, 선원 및 선박 등 대상을 가리지 않고 자행되고 있으며, 인질테러는 테러분자들로 하여금 테러활동에 소요되는 비용을 충당하는 주요 수단이 되고 있다. 본 논문에서는 인질테러협상에 대하여 이론적으로 고찰하여 보고 인질테러의 증가와 이에 대한 대응실태를 고찰하며, 특히 본 논문에서는 (1) 인질이 억류된 상황에서 격정적인 감정의 상태(위기, crisis)에서 합리적인 감정의 상태(problem solving)로의 전환 그리고 (2) 궁극적으로 인명피해가 없이 평화적으로 인질협상을 시행하기 위한 인질테러 사건의 대응, 관리, 해결로 구성된 문제해결지향적 접근방법(problem-solving approaches)에 근거한 협상모형을 검토해 보고자 한다.

Abstract

After 9.11 terrorism Incident, Hostage situations have been described as the most favorable method of terrorism by terrorists. This is simply because of terrorist can raise funding for terrorism while they are doing terrorism. This paper reviews three primary components of hostage negotiation: (1) the incorporation of hostage situation management and intervention in current broad-spectrum approaches to hostage negotiation; (2) the Problem Solving Oriented Model constructed by the Federal Bureau of Investigation's(FBI) Crisis Negotiation Unit (CNU), that provides a systematic, multistep process directed toward peaceful, nonlethal resolution of critical incidents; and (3) advancements and limitations in the field of hostage negotiation are highlighted; suggestions for directions that future work in this area might take are offered. Therefore, in this paper, the authors discussesd current strategies in hostage negotiation that have been developed and implemented to facilitate: (a) the transition of a hostage or non-hostage critical incident from a state of high emotionality (crisis) to rationality (problem solving), and (b) the eventual peaceful or nonlethal resolution of the crisis situation. Following an overview and definition of key terms, we review theoretical model for hostage negotiation process.

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