선박조직 구성원의 속성신뢰 영향요인과 조직유효성과의 관계에 관한 연구
A Study on the Swift Trust and Organizational Effectiveness of Ship Organization
0
조회
0
다운로드
1
인용
0
참고문헌
키워드
초록
이 연구는 선박의 특수성을 고려한 속성신뢰 형성 요인들을 제시하고 속성신뢰가 조직유효성에 어떠한 영향을 미치는지 고찰해 보도록 한다. 선박조직의 구성원들의 개인적 특성, 구성원 상호간 관계적 특성 요인들 중에서 속성신뢰를 형성하는데 미치는 영향요인들을 분석하고, 속성신뢰가 조직유효성에 미치는 영향을 해운기업의 선박조직을 대상으로 실증적으로 검증하였다. 본 연구의 결과는 선박조직 구성원들의 속성신뢰 형성을 위하여 성실성이 좋으며 평판이 좋은 선장, 기관장으로 구성하는 것이 필요하며, 선장, 기관장의 변혁적 리더십을 제고시키고, 선박조직 구성원 간에 커뮤니케이션 활성화와 공유가치를 확대할 필요가 있음을 시사하고 있다. 또한 본 연구는 속성신뢰를 형성하기 위하여 MY-SHIP, MY-ROUTE제도, 육, 해상 순환근무, 경력개발제도 등의 회사차원의 제도적인 지원방안을 제시하며, 커뮤니케이션 능력을 향상시키기 위한 회사 재교육 시스템의 지속적 개발을 제안한다.
Abstract
This paper analyzes factors for the formation of the swift trust in the seagoing vessel, considering the uniqueness of the working environment in the ship based upon the existing studies on swift trust and organization effectiveness. 9 factors are drawn from this research: from the view of individual characteristics and relational characteristics. This study research models and hypothesis in order to analyze those factors assuming that 9 factors affect the formation of swift trust and swift trust affects job satisfaction and organizational commitment. Based upon these finding, variables in the ship unit are analyzed through surveys. This research shows that sincerity, and reputation of captain and chief engineer have statistically a meaningful impact on the swift trust, and leaderships of captain and chief engineer, communication and shared common values have statistically a meaningful impact on swift trust. At the same time, the swift trust has statistically a meaningful and beneficial impact on organization effectiveness. I This study suggests that in order to establish a swift trust among crew members in the seagoing vessel, it is necessary to have an good reputation and transformational leadership of captain and chief engineer, facilitate communication and shared common values among crew members. This paper has its significance in practically proving that the established swift trust of crew members increase job satisfaction and organizational commitment.
참고문헌 (29)
- 강원식, "선박조직 구성원의 직무만족에 관한 연구", 해운물류학회지, (18), pp.149~179 (1994), 한국해운물류학회
- 김미영, "비서의 상사신뢰에서의 신뢰유형과 신뢰요인에 대한 이론적 탐색", 비서학논총, 17(1), pp.49~71 (2008), 한국비서학회
- 김선동, "개인간 신뢰의 형성요인, 신뢰 및 직무태도간 관계에 관한 연구 : 일시적 과업팀의 속성신뢰를 중심으로", 박사, pp.2007
- 김우택, "신뢰의 개념과 신뢰 연구의 맥락, In 한국 사회 신뢰와 불신의 구조: 미시적접근" (2002), 도서출판 소화
- 송대길, "해운기업의 종업원 만족이 고객지향적 행동에 미치는 영향에 관한 실증연구", 해운물류연구, (58), pp.19~40 (2008), 한국해운물류학회
- 신용존, "연안해운기업의 조직커미트먼트가 안전관리 의식 및 행동에 미치는 영향에 관한 실증분석", 해운물류학회지, (29), pp.133~163 (1999), 한국해운물류학회
- 임성준, "한국영화제작프로젝트 조직에서 사회적 자본의 역할에 관한 탐색적 연구", 전략경영연구, 7(2), pp.75~94 (2004), 한국전략경영학회
- Becerra, M., "Trust within the Organization: Integrating the Trust Literature with Agency Theory and Transaction Costs Economics", Public Administration Quarterly, 23(2), pp.177~204 (1999)
- Blake, Robert R., "The Managerial Grid" (1964), Gulf Publishing Company
- Blau, P. M., "Exchange and Power in Social Life" (1964), Transaction Books
- Boss, R. W., "Trust and Managerial Problem Solving Revisited", Group and Organizational Studies, 3(3), pp.331~342 (1978)
- Buchanan, B., "Building Organizational Commitment: The Socialization of Managers in Work Organizations", Administrative Science Quarterly, 19, pp.533~546 (1974)
- Butler, J. K., "Towards Understanding and Measuring Conditions of Trust: Evolution of a Condition of Trust inventory", Journal of Management, 17, pp.643~663 (1991)
- Cross, R., "A Relational View of Information Seeking and Learning in Social Networks", Management Science, 49(4), pp.432~445 (2003)
- Dasgupta, P., "Trust as a commodity, In Trust: Making and breaking cooperative relations", pp.49~72 (1988), Basil Blackwell
- Golembiewski R. T., "The Centrality of Interpersonal Trust in Group Processes, In Theories of Group Processes", pp.131~185 (1975), John Wiley
- Hosmer, L. T., "Trust: The Connecting Link Between Organizational Theory and Moral Philosophy", Academy of Management Review, 20(2), pp.379~390 (1995)
- Jarvenpaa, S. L., "Communication and Trust in Global Virtual Teams", Organization Science, 10, pp.791~815 (1999)
- Lewis, J. D., "Trust as a Social Reality", Social Forces, 63, pp.967~985 (1985)
- Mayer, R. C., "An Integrative Model of Organizational Trust", Academy of Management Review, 20(3), pp.709~734 (1995)
- McAllister, D. J., "Affect-and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations", Academy of Management Journal, 38(1), pp.24~59 (1995)
- McEvily, B., "Trust as an Organizing Principle", Organization Science, 14, pp.91~103 (2003)
- Meyerson, D., "Swift Trust and Temporary Groups, In Trust in organizations: Frontiers of theory and research", pp.166~195 (1996), Sage
- Mishra, A. K., "Organizational Responses to Crisis: The Centrality of Trust, In Trust in Organizations: Frontiers of Theory and Research", pp.261~287 (1996), Sage
- Popa, C. L., "Initial Trust Formation in Temporary Small Task Groups: Testing a Model of Swift Trust", 박사, pp.2005
- Scott. C. L. HI, "Interpersonal trust: A Comparison of Attitudinal and Situational Factors", Human Relations, 33(11), pp.805~812 (1983)
- Tan, H. H., "Toward the Differentiation of Trust in Supervisor and Trust in Organization", Genetic, Social, and General Psychology Monographs, 126(2), pp.241~260 (2000)
- Whitener, E. M., "Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior", Academy of Management Review, 23(3), pp.513~530 (1998)
- Williamson, O. E., "The economic institutions of capitalism" (1985), The Free Press