현장조치 행동매뉴얼 기반의 e-SOP 시스템 구축 및 활용 방안 연구
A Study on the Establishment and Utilization of e-SOP System based on One-site Action Manual of Local Government
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재난으로부터 피해를 최소화하기 위해서는 재난대응 매뉴얼을 활용한 신속한 초동조치가 필요하다. 그러나 기존 재난대응 매뉴얼은 내용이 방대한 책자형태로 작성되어, 매뉴얼의 내용을 정확히 숙지하고 재난대응에 활용하는데 한계가있다. 따라서 본 연구에서는 기존의 재난대응 매뉴얼을 기반으로 e-SOP시스템을 구축하고, 재난발생 시 e-SOP를 활용한 대응방안을 제시하였다. 현장조치 행동매뉴얼 작성지침을 기준으로 e-SOP의 주요기능을 상황전파, 상황보고, 상황관리로 구성하였으며, 기존 하향식 상황전파 기능을 고도화하여 재난상황 및 대응임무를 담당자별로 전달할 수있도록 하였으며, 시스템의 현장 대응성과 활용성을 높이고자 담당자가 상황보고 기능을 이용해 현장의 대응상황을상황실로 보고할 수 있도록 상향식 보고체계를 강화하였다. 그리고 상황실에서는 현장에서 전달된 상황보고를 통해재난대응 업무의 진행상황을 파악 및 관리하고 의사결정을 지원할 수 있도록 하였다.
Abstract
In order to minimize damage from disasters, rapid initial measures using disaster response manuals are needed. However, the existing disaster response manual is written in the form of a vast booklet, so there is a limit to accurately understanding the contents of the manual and using it for disaster response. Therefore, this study established an e-SOP system based on the disaster response manual, and suggested countermeasures using the e-SOP in the event of a disaster. Based on the guidelines for preparing the on-site action manual, the main functions of the e-SOP consisted of situation propagation, situation reporting, and situation management. In order to increase the on-site responsiveness and usability of the system, the bottom-up reporting system was strengthened so that the person in charge could report the response situation of the site to the situation room using the situation reporting function. In addition, the situation room was able to identify and manage the progress of disaster response work and support decision-making through situation reports delivered from the field.
참고문헌 (15)
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