트위터 담화의 의사소통 요소에 대한 연구

Abstract

The purpose of this study is to comprehensively understand the elements of communication involved in Twitter discourses. The existing researches on Twitter have mostly concentrated on messages, so the elements of communication should be understood as well. Thus, this thesis decided the elements of communication based on preceding researches on communication model, and then collected and analyzed Twitter discourses produced in July-September 2022. The elements of communication involved in Twitter discourses could be largely divided into channel & setting, sender & receiver, message, and noise & feedback. As a representative SNS, Twitter is a ‘channel’ that forms a huge place for communication based on great diffusion and simplicity of messages. And the virtual space which is the ‘setting’ of Twitter discourse, is largely composed of ‘compose tweet box, reply box, message box, spaces, timeline, notice box, and search box’. The previous Twitter space produced only written word messages. Now, however, it can also produce spoken word messages through ‘spaces’. Also, the types of ‘sender’ and ‘receiver’ of Twitter discourses could be classified similarly to everyday language while there are differences in detailed content. For example, the ‘propagators’ who are a kind of senders use various quotation markers in everyday discourses. In Twitter discourses, however, they utilize the retweet function without any additional quotation markers or use the direct quotation marker of Twitter such as ‘@(:)’ in many cases. Even though the ‘quote tweet’ in messages of Twitter discourses has been regarded as having the similar function to reply, it is distinguished from reply in the aspect of having the characteristics like ‘non-politeness, non-limitation, formation of public sphere, and non-linearity’. This quote tweet is mostly performing the functions to provide information, to appreciate/evaluate, and to build/sever relationships. Meanwhile, the ‘noise’ of Twitter discourses could include the method of posting the photos of tweet as preview. In the types of ‘feedbacks’, the quote tweet of private account is viewed as the unique negative feedback method of Twitter.