뷰티산업 종사자의 직무환경, LMX, 이직의도의 관계
The Relationship between Job Environment, LMX and Turnover Intention in Beauty Industry Workers
0
조회
0
다운로드
3
인용
0
참고문헌
키워드
초록
Recently our country's beauty industry has been growing steadily as part of the service sector through increasing cultural diversity and interest in value of life. People are focusing on wellbeing including physical health and appearance. To carry out this study, a structured questionnaire was administered to hair salon and makeup store employees in Cheongju. Data analyses are based on SPSS.21.0 and 287 questionnaires were dcollected. The results of this sturdy are summarized as follows: First, in order to confirm the sub-factor structure of each variable, the work environment is divided into working condition and working environment. LMX and turnover intention was a single factor. Second, as a correlation analysis of all factors, the higher level of the job environment, the lower the turnover intention at LMX. Third, age, career, working conditions and LMX have a statistically significant effect on turnover intention for hair salon employees. Last, career, wage, working conditions and LMX have statistically significant effects on turnover intention for make-up store employees. This study examines the factors affecting turnover intention in beauty industry areas (hair shop and make-up). There is an academic significance in that it provides basic data for establishing customized measures that could prevent the intention to leave. Furthermore, this study allows researchers to utilize differentiated methods by type.
Abstract
Recently our country's beauty industry has been growing steadily as part of the service sector through increasing cultural diversity and interest in value of life. People are focusing on wellbeing including physical health and appearance. To carry out this study, a structured questionnaire was administered to hair salon and makeup store employees in Cheongju. Data analyses are based on SPSS.21.0 and 287 questionnaires were dcollected. The results of this sturdy are summarized as follows: First, in order to confirm the sub-factor structure of each variable, the work environment is divided into working condition and working environment. LMX and turnover intention was a single factor. Second, as a correlation analysis of all factors, the higher level of the job environment, the lower the turnover intention at LMX. Third, age, career, working conditions and LMX have a statistically significant effect on turnover intention for hair salon employees. Last, career, wage, working conditions and LMX have statistically significant effects on turnover intention for make-up store employees. This study examines the factors affecting turnover intention in beauty industry areas (hair shop and make-up). There is an academic significance in that it provides basic data for establishing customized measures that could prevent the intention to leave. Furthermore, this study allows researchers to utilize differentiated methods by type.
참고문헌 (21)
- 고경아, "미용인의 이직률 개선을 통한 미용업의 발전 방안 연구", 석사, 향장미용학, pp.2004
- 김명화, "리더-구성원 교환관계(LMX)와 팀-구성원 교환관계(TMX)가 구성원의 직무만족과 이직의도에 미치는 영향", 석사, pp.2016
- 김미정, "미용서비스 산업 종사자의 감정노동이 이직의도에 미치는 영향", 한국메이크업디자인학회지, 10(20), pp.31~42 (2014)
- 김정선, "미용사의 직무 만족도가 이직의사에 미치는 영향에 관한 실증적 연구", 석사, 미용관리, pp.2009
- 김종찬, "관종별 도서관 사서의 직무환경요인과 직무만족도의 상관성 연구", 한국도서관·정보학회지, 43(2), pp.137~155 (2012), 한국도서관·정보학회[DOI]
- 박은정, "피부미용사의 근무환경이 이직의도에 미치는 영향에 관한 연구", 한국미용예술학회지, 6(3), pp.291~299 (2012)
- 박은진, "뷰티산업종사자의 이직요인과 방안에 관한 연구", 석사, 미용예술전공, pp.2014
- 오량, "미용사의 직무만족 요인이 직무만족도 및 이직의도에 미치는 영향", 석사, 헤어, pp.2010
- 유은주, "미용실 종사자의 감정노동, 직무스트레스, 직무소진 및 사회적 지지가 이직의도에 미치는 영향", 디지털융복합연구, 12(12), pp.427~439 (2014), 한국디지털정책학회[DOI]
- 유종우, "호텔종사자가 지각한 직무환경에 대한 중요도- 실행도 불일치가 이직의도에 미치는 영향관계 연구- 객실부서와 식음료부서의 비교를 중심으로", 박사, pp.2018
- 이범재, "리더와 종사원의 교환관계(LMX), 직무만족, 조직몰입, 이직의도간의 관계성 연구: 서울시내 특1급 호텔을 중심으로", 관광연구저널, 29(12), pp.211~227 (2015), 한국관광연구학회
- 조서윤, "피부미용사의 근무환경이 직무만족도와 이직의도에 미치는 영향", 석사, 경영학과 미용경영전공, pp.2014
- 조혜연, "미용사의 직무 소진이 이직행동에 미치는 영향", 석사, 미용예술학과, pp.2012
- 진병운, "미용사의 직무 만족도와 근무환경이 이직의도에 미치는 영향 : L 프랜차이즈 미용실 중심으로", 석사, 헤어, pp.2007
- 황은주, "리더-부하교환관계(LMX)가 조직몰입에 미치는 영향에 관한 연구: CSR 인식의 매개효과", 박사, pp.2018
- 홍현정, "아동학대예방센터상담원의 이직의도에 관한 연구", 석사, 사회복지학, pp.2004
- R. Eisenberger, "Perceived Orgational Support, Discretionary Treatment, and Job Satisfaction", Journal of Applied Psychology, 82(5), pp.812~820 (1997)
- G. Graen, B, "Handbook of industrial and organizational psychology", pp.1201~1245 (1976), Rand-McNally
- R. Liden, "Generalizability of the vertical dyad linkage model of leadership", Academy of Management Journal, 23, pp.451~465 (1980)
- R. Setton, "Social exchange in organizations: Perceived organizational support, leader-member change, and employee reciprocity", Journal of Applied Psychology, 81, pp.219~227 (1996)
- S. J. Wayne, "Perceived organizational support and leader-member exchange: a social exchange perspective", Academy of Management Journal, 40, pp.82~111 (1997)