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코로나19 이후 한국의 사회공학적 공격에 관한 연구: 포커스 그룹 인터뷰를 중심으로

A Study on the Social Engineering Attacks in Korea after COVID-19 : Based on Focus Group Interviews

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초록

코로나19는 우리 사회의 다양한 분야에 많은 부분을 변화시켰다. 코로나19는 범죄에도 영향을 미쳐 다양한 형태로 사람들의 심리를 자극하였고, 결과적으로 사회공학적 공격의 발생률이 증가하였다. 이 연구는 코로나19로 인한 사회공학적 공격 수법의 변화가 어떠하였는지와 코로나19 전후로 사회공학적 공격이 증가한 원인에 대하여 파악하고자 하였다. 전문가를 대상으로 한 포커스 그룹 인터뷰(Focus Group Interview)를 실시하여 연구문제에 대한 답을 도출하고자 하였고, 연구결과는 다음과 같다. 먼저, 코로나19로 인해 사회공학적 공격의 수법은 ‘코로나19 관련 경제상품(대출) 정보’와 ‘코로나19 관련 정부 정책 및 지침’을 악용하고, ‘보건 관련 기구 및 공공기관 사칭’을 하는 형태로 변화하였다. 다음으로, 코로나19 전후로 사회공학적 공격이 증가한 원인으로는 ‘팬데믹으로 인한 불안감 증가’, ‘팬데믹 관련 정보에 대한 열망’, ‘비대면 환경으로의 전환’이 도출되었다.

Abstract

COVID-19 has changed many parts of our society. COVID-19 also affected crime, which stimulated people's psychology in various forms, and as a result, the incidence of social engineering attacks increased. This study attempts to understand the way Social Engineering Attack techniques changed and the causes of the increase in Social Engineering Attacks before and after COVID-19. The researchers conducted Focus Group Interview to derive answers to research questions, and the research results are as follows. First, before and after the COVID-19 pandemic, the Social Engineering Attack techniques changed to ‘exploit COVID-19-related economic commodity(loan) information and government policies and guidelines related to COVID-19’ and ‘impersonate health-related organizations and public institutions.’ Next, the reasons for the increase in Social Engineering Attack before and after the COVID-19 pandemic were ‘an increase in anxiety due to pandemic', ‘a desire for pandemic-related information', and ’a transition to a non-face-to-face environment'.

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