블록체인 기반 공급망관리 정보시스템으로의 전환의도에 영향을 미치는 요인
The Effect on the Switching Intention to the Blockchain-based Supply Chain Management Information System
1
조회
0
다운로드
3
인용
0
참고문헌
키워드
초록
본 연구에서는 블록체인이 적용된 공급망관리 정보시스템으로 전환의도에 영향을 미치는 요인을 검증하고자 한다. 이를 위해 선행연구의 고찰을 통해 변수 선정 및 연구모형을 구성하고, TOE 프레임워크와 PPM 모델을 활용해 실증분석을시행하였다. Push 요인, Pull 요인이 블록체인 시스템 전환의도에 미치는 영향 및 Mooring 요인인 전환비용을 통한 조절효과를 검증하였다. 국내에 소재한 중소기업을 대상으로 설문을 하여 320개 응답 자료를 표본으로 구조방정식 모형을 사용해가설을 검증하였다. 연구 결과 Push 요인인 사회적 영향과 Pull 요인인 경영진의 혁신의지가 전환의도에 유의미한 영향을 미쳤다. 그리고 전환비용 인식 수준이 높고 낮은 집단 간 조절효과를 확인하였다. 본 연구는 블록체인 기반 공급망관리 정보시스템의 구현을 통한 기업의 경쟁력을 제고시킬 수 있는 SCBM(supply chain & blockchain management)의 개념 및 연구방향을 제시하였다는 점에 의의가 있다.
Abstract
In this study, we want to verify the factors that affect the intention to switch to a supply chain management information system applied with blockchain. To this end, variable selection and research model were constructed through the review of previous studies, and empirical analysis was conducted using the TOE framework and PPM model. The effects of Push and Pull factors on the intention to switch to the block chain system and the moderating effect through the switching cost which is a Mooring factor, were verified. The hypothesis was verified using a structural equation model using a sample of 320 response data by conducting a questionnaire survey on small and medium-sized enterprises located in Korea. As a result of the study, social influence, which is a push factor, and management's will to innovate, which is a Pull factor, had a significant effect on switching intention. And the moderating effect between the groups with high and low switching cost recognition was confirmed. This study is significant in that it presents the concept and research direction of SCBM (supply chain & blockchain management) that can enhance the competitiveness of a company through the implementation of a blockchain-based supply chain management information system.
참고문헌 (45)
- Lai-Wan Wong, "Unearthing the determinants of Blockchain adoption in supply chain management", International Journal of Production Research, 58(7), pp.2100~2123 (2020), Informa UK Limited[DOI]
- World Economic Forum, "Impact of the Fourth Industrial Revolution on Supply Chains", World Economic Forum, ~ (2017)
- K. Alicke, "Supply chain 4. 0 in consumer goods", McKinseny &Company, 1(11) (2017)
- Sara Saberi, "Blockchain technology and its relationships to sustainable supply chain management", International Journal of Production Research, 57(7), pp.2117~2135 (2018), Informa UK Limited[DOI]
- S. Nakamoto, "Bitcoin : A peer-to-peer elec-tronic cash system", Decentralized Business Review, 21260 (2008)
- 김정석, "블록체인 기술 수용의도에 영향을 미치는 요인에 관한 연구", 한국IT서비스학회지, 16(2), pp.1~20 (2017), 한국IT서비스학회[DOI]
- Research Service Report for Vitalization of the Blockchain Industry, "Korea 4th Industrial Revolution Policy Center", KCERN(Korea Creative Economy Research Network), ~ (2019)
- Y. S. Kwon, "A Study on Determinants of the Introduction of Blockchain-Based Supply Chain Management Service", Doctor, pp.2021
- Amrik S. Sohal, "Integrated supply chain management from the wholesaler’s perspective", International Journal of Physical Distribution & Logistics Management, 32(2), pp.96~109 (2002), Emerald[DOI]
- 박병삼, "IT기반 공급망 통합의 공급망 역량 및 기업성과에 관한 연구", 대한경영학회지, 24(3), pp.1693~1709 (2011), 대한경영학회
- 오경상, "AHP 기법을 이용한 블록체인 기술 특성 기반 상대적 중요도 우선순위 분석", 디지털융복합연구, 19(6), pp.239~250 (2021), 한국디지털정책학회[DOI]
- "Information and Communication Policy Office, Information and Communication Policy Office, Digital Social Planning Division" (2021)[URL]
- K. H. Yoo, "A Study on the Possibilities of Trade Revitalization and Promotion by Blockchain-Based Technology", Trade and Commerce Research, 8, pp.27~47 (2020)[DOI]
- "Global Spending on Blockchain Solutions Forecast to be Nearly $19 Billion in 2024, According to New IDC Spending Guide" (2021)[URL]
- L. G. Tornatzky, "The Processes of Technological Innovation" (1990), Lexington Books
- Jeff Baker, "The Technology–Organization–Environment Framework", Information Systems Theory, pp.231~245 (2011), Springer New York[DOI]
- S. R. Lee, "A Study on the Intention to Continue Use of Non-face-to-face Education in Air Service", Doctor, pp.2021
- E. M. Rogers, "Diffusion of Innovations" (1995), The Free Press
- Chin-Lung Hsu, "Factors affecting the adoption of cloud services in enterprises", Information Systems and e-Business Management, 14(4), pp.791~822 (2015), Springer Science and Business Media LLC[DOI]
- I-Cheng Chang, "The push, pull and mooring effects in virtual migration for social networking sites", Information Systems Journal, 24(4), pp.323~346 (2013), Wiley[DOI]
- H. Treiblmaier, "The impact of the block-chain on the supply chain : a theory-based re-search framework and a call for action"", Supply Chain Management : An International Journal, 23(6), pp.545~555 (2018)[DOI]
- 선화, "블록체인 기술이 물류산업에 미치는 영향에 관한 연구", e-비즈니스연구, 20(3), pp.137~148 (2019), 국제e-비즈니스학회[DOI]
- 박민호, "블록체인기술의 공급사슬관리 적용에 관한 연구", 통상정보연구, 21(3), pp.189~217 (2019), 한국통상정보학회[DOI]
- 고제욱, "블록체인 채택에 영향을 미치는 요인 관련 개선된 연구모델 제시를 위한 실증연구", 디지털콘텐츠학회논문지, 20(3), pp.513~525 (2019), 한국디지털콘텐츠학회[DOI]
- Y. S. Kwon, "A Study on Determinants of the Introduction of Blockchain-Based Supply Chain Management Service", Doctor, pp.2021
- Y. H. Lee, "An Empirical Study on the Introduction of Enterprise Architecture : Focusing on the Technology-Organization-Environment Framework", Management Science, 23(2), pp.17~39 (2006)
- K. Wu, "Under-standing users' intention to switch personal cloud storage services : Evidence from the Chinese market", Computers in Human Behavior, 68, pp.300~314 (2017)
- Pi-Jung Hsieh, "Understanding medical consumers’ intentions to switch from cash payment to medical mobile payment: A perspective of technology migration", Technological Forecasting and Social Change, 173, pp.121074~ (2021), Elsevier BV[DOI]
- K. Yoon, "Factors Affecting Intention to Use Cloud Computing Services - Focusing on Financial Industry", Doctor, pp.2015
- 김성영, "블록체인 시스템 수용의도에 영향을 미치는 요인에 관한 연구 - 물류기업을 중심으로 -", 물류학회지, 28(1), pp.71~85 (2018), 한국물류학회[DOI]
- J. B. Lee, "A Study on Repurchase Intention of Mature Products Applying Push-Pull-Mooring Framework", Doctor, pp.2018
- B. C. Choi, "An Empirical Study on the Intention to Transition to the Cloud Information System of Medical Institutions", Doctor, pp.2020
- 박상철, "클라우드 컴퓨팅으로의 사용전환 결정요인에 관한 연구：구글 Docs 사례를 중심으로", 한국IT서비스학회지, 10(3), pp.149~166 (2011), 한국IT서비스학회
- Carolina Lopez-Nicolas, "Customer Knowledge Management and E-commerce: The role of customer perceived risk", International Journal of Information Management, 28(2), pp.102~113 (2008), Elsevier BV[DOI]
- Y. H. Lee, "A Study on Success Factors of Software Companies", Doctor, pp.2018
- S. K. Lippert, "Technological, Organizational and Environmental Antecedents to the Web Services Adoption", Communications of the IIAm, 6(1), pp.146~158 (2006)
- Marcel Zeelenberg, "Beyond valence in customer dissatisfaction : A review and new findings on behavioral responses to regret and dis-appointment in failed services", Journal of Business Research, 57(4), pp.445~455 (2004), Elsevier BV[DOI]
- A. Lin, "Cloud Computing as an Innovation : Perception, Attitude, and Adoption", International Journal of Information Management, 32, pp.533~540 (2012)
- Daqing Zheng, "E-government adoption in public administration organizations: integrating institutional theory perspective and resource-based view", European Journal of Information Systems, 22(2), pp.221~234 (2013), Informa UK Limited[DOI]
- James Y.L. Thong, "An Integrated Model of Information Systems Adoption in Small Businesses", Journal of Management Information Systems, 15(4), pp.187~214 (1999), Informa UK Limited[DOI]
- Kevin Zhu, "Innovation diffusion in global contexts: determinants of post-adoption digital transformation of European companies", European Journal of Information Systems, 15(6), pp.601~616 (2006), Informa UK Limited[DOI]
- C. Shapiro, "The art of standards wars", California management review, 41(2), pp.8~32 (1999)
- M. Fishbein, "Belief, attitude, in-tention and behavior: An introduction to theory and research" (1975), Addison-Wesley
- H. S. Bansal, "Service switching model, SSM : a model of customer switching behavior in the services industry", pp.1998
- 박소연, "클라우드 컴퓨팅 서비스 혜택과 비용의 상호작용 효과에 관한 연구", 정보처리학회논문지. 컴퓨터 및 통신시스템, 2(1), pp.27~34 (2013), 한국정보처리학회