드림스타트 사례관리 현황과 강화방안 고찰

Abstract

This Study tried to discuss the current competences of case management, which is the basic and core function of Dream Start Program, as the preliminary stage for its functional and role extension. For this, I looked at the problems from three aspects, that is, professional knowledge and skills of Dream Start staffs, practical perspective for family-focused service, and service networking and coordination function, and tried to suggest some alternatives. First, to improve professional abilities of staffs, we need to devise the ways to maintain the employment and the service of the staffs in the long term, to teach and train them the professional knowledge and skills, to supervise, and to reduce the burdens of tasks. Also, I emphasized the necessities to change the practical perspectives about the family, to understand the family as just the environment of child but the living family with child, namely the family-integrated perspectives. Thirdly, I mentioned that case managers need to be active in the efforts for the networking and coordination of community services, especially about the role conflicts with the Hope Welfare Supporters.