노인 사용자의 스마트폰 사용에 대한 개선 방안 연구- 신체 인지적 특성과 개념, 용어, 기술 이해의 어려움을 중심으로 -

Abstract

Although smartphone has settled down as a popular informationdevice, smartphone use of seniors, who are typically vulnerableto information remains at a low level. On usage of the low level,first, this study focuses on difficulties that seniors have, comingfrom their physical and cognitive characteristics. On senior users'smartphone use, to study meaningful development directions forsmartphones, difficulties that seniors have, not only visualdifficulty but also tactile and hearing ones, are understood. Inaddition to this, actual improvement cases reflecting thedifficulties are studied and seniors smartphone using patterns areobserved. Second, difficulties coming from low understanding ofconcepts, terms and technologies of smartphones are focused. Based on various functions and scalability, smartphone use hasdeveloped to the level of personal computer. However, terms,technologies and concepts for smartphone use are difficult tounderstand for seniors who have accumulated relatively fewerexperiences of information age. By understanding actual problemsand analyzing diverse actual cases and user investigation, basicprinciples for improvement are suggested to make it easy tounderstand smartphone related technologies, concepts and terms.