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등 마사지에 의한 여성 텔레마케터의 스트레스 완화 효과

The Effects of Stress Relief by Back Massage Therapy in Female Telemarketers

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Abstract abstract: This study was conducted to prepare the fundamental data on back massage and toevaluate the effects of stress relief by back massage therapy in female telemarketers who were typicalemotional workers. The author measured the level of heart rate variability (HRV), the salivary cortisol, and thestate-trait anxiety inventory (STAI) by pre and post back massage therapy in 74 female employees at a callcenter located in Busan of Korea from May 1st to July 31st 2010, The subjects were divided into two groupsaccording to the massage type, i.e., Swedish massage and Thai massage. The collected data were analysedwith SPSS (version 18.0) statistical package program. The mean level of HRV, TP, LF, HF, LF/HF ratio, RMSSD,and M-HRT were statistically significant difference by pre and post back massage therapy. The salivarycortisol level was significantly increased from 0.13 for pre back massage therapy to 0.8 for post back massagetherapy, the level of anxiety (40.6–30.0) and STAI (44.0–36.3) were significantly decreased. The level of STAIin Swedish massage therapy (-14.5) was more decreased than Thai massage therapy (-8.0). As above results,the author consider that the back massage will be effects of stress relief by back massage therapy in femaletelemarketers who were typical emotional workers. And the author consider that it needs the further study onback massage therapy in another type of job condition among telemarketers in order to their health promotion.

Abstract

Abstract abstract: This study was conducted to prepare the fundamental data on back massage and toevaluate the effects of stress relief by back massage therapy in female telemarketers who were typicalemotional workers. The author measured the level of heart rate variability (HRV), the salivary cortisol, and thestate-trait anxiety inventory (STAI) by pre and post back massage therapy in 74 female employees at a callcenter located in Busan of Korea from May 1st to July 31st 2010, The subjects were divided into two groupsaccording to the massage type, i.e., Swedish massage and Thai massage. The collected data were analysedwith SPSS (version 18.0) statistical package program. The mean level of HRV, TP, LF, HF, LF/HF ratio, RMSSD,and M-HRT were statistically significant difference by pre and post back massage therapy. The salivarycortisol level was significantly increased from 0.13 for pre back massage therapy to 0.8 for post back massagetherapy, the level of anxiety (40.6–30.0) and STAI (44.0–36.3) were significantly decreased. The level of STAIin Swedish massage therapy (-14.5) was more decreased than Thai massage therapy (-8.0). As above results,the author consider that the back massage will be effects of stress relief by back massage therapy in femaletelemarketers who were typical emotional workers. And the author consider that it needs the further study onback massage therapy in another type of job condition among telemarketers in order to their health promotion.

참고문헌 (24)

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