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가족의사소통 패턴, 의사소통 스타일 및 불안감이 갈등관리방식에 미치는 영향

The Relationship Between Family Communication Pattern, Socio-communication Style and Communication Apprehension and Conflict Management Style

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주제분류한국어와문학

초록

가족과의 대화방식에 따른 중학생의 감성지능과 대인관계성향. <국문초록> 본 연구는 대학생의 가족의사소통 패턴, 의사소통 스타일 및 불안감이 갈등관리방식에 어떠한 영향을 미치는가를 밝혀내기 위한 목적을 두고 있다. 설문에 응답한 대학생들은 총 663명이며 상관관계분석, 정준상관관계분석을 이용하여 분석하였다. 분석결과 첫째, 가족의사소통 패턴은 갈등관리방식에 영향을 미치는 것으로 나타났다. 대화지향적 가족의사소통 패턴의 대학생들은 갈등상황에서 통합방식을 사용하는 반면 회피방식은 선택하지 않는 것으로 밝혀졌다. 순응지향적 패턴의 대학생들은 회피방식, 복종방식을 사용하여 갈등을 관리하는 것으로 나타났다. 둘째, 의사소통 스타일은 갈등관리방식에 영향을 미치는 것으로 나타났다. 주장적 의사소통 스타일의 대학생들은 갈등상황에서 지배방식을 사용하는 반면, 반응적 스타일의 대학생들은 통합방식, 타협방식을 구사하는 것으로 분석되었다. 셋째, 의사소통 불안감은 갈등관리방식에 영향을 미치는 것으로 나타났다. 의사소통 불안감이 높은 대학생들일수록 통합방식, 지배방식, 타협방식을 사용하지 않고 주로 회피방식으로 갈등을 관리하는 것으로 밝혀졌다. ※ 핵심어: 가족의사소통 패턴, 대화지향형, 순응지향형, 의사소통 스타일, 주장성, 반응성, 의사소통 불안감, 갈등관리방식

Abstract

The purpose of this study is to examine the relationship between family communication pattern, socio-communication style and communication apprehension and conflict management style. The data of 663 college student respondents was analyzed with statisticals methods of correlation analysis and canonical correlation analysis. The findings are as follows; 1. Family communication pattern was associated with conflict management style. The high conversation orientation group was showned to communicate through integrating style rather than avoiding style in conflict situations. 2. Socio-communication style demonstrated to have an effect on conflict management style. The high assertiveness orientation group obliged to communicate using dominating style, while the high responsiveness orientation group obliged to communicate through integrating style and compromising style under conflict contexts. 3. The results of the study also revealed that communication apprehension had an effect on conflict management style. The high communication apprehension group preferred to use avoiding style to manage conflict rather than integrating style, dominating style, and compromising style.

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