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광고자극과 심리변수가 광고반복에 의한 소비자 싫증에 미치는 영향에 관한 연구

A study of the effects of advertisement stimulations and psychological variables on the consumer's dislike of advertising repetition

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주제분류심리과학

초록

본 연구는 광고의 반복적 노출에 있어 광고자극 변인과 소비자 심리특성 변인이 소비자 싫증 반응에 어떠한 영향을 미치는지 알아보고자 하였다. 광고 자극변수는 광고 소구유형과 광고노출 시간의 예보제시 유무 및 광고 자극물의 노출 횟수로 선정하였으며, 소비자 심리적 변인으로는 개인적 특성을 잘 나타내는 자기주장과 인지욕구를 선정하여 광고싫증 반응에 어떠한 영향을 미치는지 확인하였다. 연구결과, 광고의 소구유형과 광고의 반복노출 횟수에 따른 소비자의 광고 싫증반응은 유의미한 차이가 있음을 확인하였다. 또한 반복횟수가 높은 6회 노출은 노출횟수 3회보다 광고 싫증반응이 더 강하게 나타났다. 반면, 광고노출 시간에 대한 예보제시 유무에 따른 소비자의 광고 싫증반응은 유의미한 차이가 확인되지 않았다. 광고의 유형과 광고노출의 반복횟수에 따른 소비자의 광고 싫증반응에는 상호작용효과가 있는 것으로 확인되었으나 소비자 심리변인의 자기주장과 인지욕구는 광고 싫증반응에는 유의미한 영향을 미치지 않는 것으로 나타났다.

Abstract

This study tries to find the effects of advertisement stimulation variables and consumer's psychological characteristic variables on the consumer's dislike response. For the advertisement variables, type of appeal(reason, emotion, and public interest), notice of advertisement exposure time, and number of advertisement exposure(1 time, 3 times, and 6 times) are used. For the consumer's psychological variables, self assertion, which represents one's characteristics well, and need for cognition are used. This study found that there are significant differences in consumer's dislike of advertisement according to the appeal type and number of exposure. In addition, the exposure of 6 times resulted in stronger consumer dislike of the advertisement than the exposure of 3 times. There is no significant difference in consumer's dislike of advertisement according to the notice of advertisement exposure time. It was also found that there is a relation between advertisement appeal type and number of advertising repetition and consumer's dislike of advertisement. But self assertion and need for cognition do not have any significant effect on the consumer's dislike of advertisement.

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