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정보보안 관련 스트레스와 개인조직 적합성이 정보보안 지식공유행동에 미치는 영향

The Effect of Information Security Related Stress and Person-Organization Fit on Knowledge Sharing Behavior

황인호
한국융합학회 (Korea Convergence Society)|2021.02|한국융합학회논문지 (Journal of the Korea Convergence Society)|제12권 제2호|pp. 247-258|DOI https://doi.org/10.15207/JKCS.2021.12.2.247

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키워드

지식공유행동정보보안 기술과부하정보보안 기술불확실성정보보안 업무스트레스개인조직적합성Information security knowledge sharing behaviorInformation security techno overloadInformation security techno uncertaintyInformation security role stressPerson organization fit
주제분류학제간연구

초록

최근 조직들은 조직원에게 엄격한 정보보안 수준을 요구하고 있다. 엄격한 정보보안 정책 및 기술은 정보보안 관련 스트레스를 유발할 수 있다. 연구 목적은 지식공유행동 및 개인조직 적합성을 감소시키는 정보보안 기술 및 업무 스트레스의 부정적 영향을 제시하는 것이다. 연구 대상은 정보보안 정책을 보유한 조직에서 근무하는 조직원이며, 연구 가설은 309개의 표본을 활용하여 구조방정식모델링으로 검증한다. 연구 결과, 개인조직적합성이 지식공유행동에 긍정적 영향을 주었으나, 업무스트레스가 부정적 영향을 주었다. 또한, 기술스트레스가 개인조직 적합성에 부정적 영향을 미쳤다. 추가적으로, 업무모호성이 개인조직 적합성과 지식공유행동사이에 조절효과를 가졌다. 연구 시사점은 조직원의 정보보안 기술 및 업무 스트레스의 부정적 영향을 확인하였으며, 내부자의 부정적 행동 최소화를 위한 방향을 제시한다.

Abstract

Recently, organizations are demanding strict information security behavior from their employees. Strict information security policies and techniques can cause information security related stress. The purpose of this study is to present the negative effects of information security related techno stress and role stress that reduce knowledge sharing behavior and person-organization fit. The survey was conducted to people working in organizations with information security policies and system, and the research hypothesis was verified by structural equation modeling using 309 samples. As a result of the study, person-organization fit had a positive effect on knowledge sharing behavior, but role stress had a negative effect. And, techno-stress negatively affected the person-organization fit. Additionally, role ambiguity had a moderating effect between person-organization fit and knowledge sharing behavior. The implications of the study were to confirm the negative effects of information security related techno stress and role stress, and to suggest directions for minimizing negative behavior of insiders.

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