정보보안 조직 공정성과 긍정심리자본이 업무 스트레스 완화에 미치는 영향 연구
A Study on the Effects of IS Organization Justice and Positive Psychological Capital on Mitigation of Role Stress
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초록
최근, 조직들은 정보보안 정책 및 기술 도입을 통해 정보보안 위협으로부터 정보자원을 보호하기 위한 투자를 높이고 있다. 하지만, 정보보안 사고는 조직 외부의 침입과 내부의 노출 등 다양하게 발생하고 있다. 본 연구는 조직 내부자의 정보보안 업무 스트레스가 미치는 부정적 영향을 제시하고, 업무 스트레스 감소를 위한 조직 및 개인 관점의 요인을 제시하였다. 본 연구는 정보보안을 도입하여 운영하는 기업의 근로자들을 대상으로 설문을 하였으며, 329개의 표본을 활용해 가설을 검증하였다. 가설 검증 결과, 정보보안 조직 공정성이 업무 스트레스를 완화하고, 긍정심리자본을 강화하여 조직원의 정보보안 준수 의도에 영향을 주었다. 또한, 긍정심리자본이 개인의 정보보안 관련 스트레스와 준수 의도 간의 관계를 조절하였다. 본 연구는 조직원의 정보보안 준수 행동에 영향을 주는 조건을 조직 환경 및 개인 특성 측면에서 제시함으로써, 조직이 목표하는 보안 수준 달성에 기여할 것으로 판단한다.
Abstract
Recently, organizations are increasing their investment to protect information resources from information security(IS) threats through the adoption of IS policies and technologies. However, IS incidents occur in a variety of ways, such as intrusions from outside the organization and exposure to the inside. Our study presented the negative effects of IS role stress on organizational insiders and suggested factors from the organizational and individual perspectives for mitigating IS role stress. We conducted a survey on employees of companies that introduced and applied IS policies to their work and tested the hypothesis using 329 samples. As a result, IS organization justice reduced IS role stress and strengthened IS positive psychological capital, thereby affecting the IS compliance intention of employees. Also, IS positive psychological capital moderated the relationship between IS stress and IS compliance intention. This study contributes to the achievement of internal IS goals by suggesting the conditions that affect the IS compliance behavior of employees in terms of the organizational environment and individual characteristics
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