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심리적 임파워먼트가 조직몰입과 이직의도에 미치는 영향: 직무스트레스와 리더의 코칭행동의 매개효과를 중심으로

The effect of psychological empowerment on organizational commitment and turnover intention: Focusing on the mediating effect of job stress and managerial coaching behavior

서정해|박은미
한국융합학회 (Korea Convergence Society)|2021.07|한국융합학회논문지 (Journal of the Korea Convergence Society)|제12권 제7호|pp. 181-191|DOI https://doi.org/10.15207/JKCS.2021.12.7.181

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참고문헌

키워드

조직몰입직무스트레스job stress이직의도turnover intentionorganizational commitment심리적 임파워먼트코칭리더십psychological empowermentcoaching leadership
주제분류학제간연구

초록

과거와는 달리 성공적인 글로벌 기업들은 조직구성원들에게 자율과 책임의 권한을 부여하고 수평적인 조직구조와 자율적인 기업 문화를 만들기 위해 노력을 경주하고 있다. 본 연구의 목적은 심리적 임파워먼트가 조직몰입과 이직의도에 미치는 영향에 있어 직무스트레스와 리더의 코칭행동이 어떠한 영향을 미치는가에 대해서 실증분석을 수행하는 것이다. 부정적 상황요인(직무스트레스)과 긍정적 상황요인(리더의 코칭행동)을 동시에 고려하여 제시하고 그 효과성을 검증하고자 하였다. 분석결과, 심리적 임파워먼트는 조직몰입에 긍정적인 영향을 미치는 것으로 나타났지만 이직의도에는 영향을 미치지 않는 것으로 나타났다. 또한 직무스트레스와 리더의 코칭행동의 매개효과가 있는 것으로 나타났다. 본 연구의 결과는 자율적인 조직의 풍토를 만들고 이를 통해 성공적인 기업 문화를 만드는데 효과적인 가이드라인으로 활용이 가능할 것으로 기대된다.

Abstract

Unlike in the past, successful global companies are striving to create a horizontal organizational structure and autonomous corporate culture by empowering their members with autonomy and responsibility. The purpose of this study is to conduct an empirical analysis on the effect of job stress and managerial coaching behavior on the effect of psychological empowerment on organizational commitment and turnover intention. Negative situational factors (job stress) and positive situational factors (managerial coaching behavior) were considered and presented at the same time, and their effectiveness was verified. As a result of the analysis, it was found that psychological empowerment had a positive effect on organizational commitment, but did not to affect turnover intention. Also, it was found that job stress and managerial coaching behavior had a mediating effect. The results of this study can be used as a effective guideline on creating an autonomous organizational climate and creating a successful corporate culture through this.

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