음성기반 대화형 서비스 키오스크 설계 및 구현

Abstract

As the demand for kiosks increases, more users complain of discomfort. Accordingly, a kiosk that enables easy menu selectionand order by producing a voice-based interactive service is produced and provided in the form of a web. It implements voice functions based on the Annyang API and SpeechSynthesis API, and understands the user’s intention through Dialogflow. And discusshow to implement this process based on Rest API. In addition, the recommendation system is applied based on collaborative filteringto improve the low consumer accessibility of existing kiosks, and to prevent infection caused by droplets during the use of voicerecognition services, it provides the ability to check the wearing of masks before using the service.