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항공정비분야의 인적요인에 의한 사고사례분석 - SHELL Model을 중심으로 -

Analyzing Human-Caused Accidents in Aviation Maintenance - Focusing on SHELL Model -

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초록

항공기 사고는 기계적인 결함에 의한 것이든 인적요인(Human Factors)의한 것이든 그 결과는 치명적인 인명과 재산의 피해를 수반하기에 그 원인제거 및 예방대책 강구가 매우 중요하게 다루어져야한다. 항공분야에서의 인적요인에 대한 연구는 주로 승무원(flight crew) 중심으로 이루어져 오다가1990년대 초반부터 항공정비 분야에 관한 연구가 본격적으로 시작되었다. 항공정비의 기본 개념은감항성을 유지하여 항공기 모든 시스템의 완벽한 작동과 서비스를 통하여 항공기의 안전을 보장하는 것이다. 그러나 항공기 정비와 관련이 있는 다양한 사고사례들이 존재하며 또한 일어날 가능성이잠재되어 있다. 본 연구는 항공분야의 인적요인의 이론적 배경을 연구하고, 항공기 사고원인 분석모델을 분석하기로 한다. 또한 항공기 정비 분야의 인적요인에 대한 관심을 집중시킨 몇몇 사례를항공분야의 인적요인의 기초이론으로 인정받고 있는 ‘SHELL Model’을 중심으로 고찰하고자 한다.

Abstract

Whether aircraft accidents are caused by mechanical defects or human factors, the consequences are fatal to human life and property, which makes it critical to eliminate the causes and develop preventive measures. The research on human factors in aviation accident has been mainly conducted in relation to flight crews and then expanded into the field of aviation maintenance since the early 1990s. The basic concept of aeronautical maintenance is to maintain airworthiness in order to ensure the safety of the aircraft by perfect operation and service of all aircraft systems. This research studies on the theoretical background of human factors in the aviation field and examines the analytic model for the cause of aircraft accidents. In addition, it analyzes some cases which called attention to human factors in aircraft maintenance based on the ‘SHELL Model’, which is recognized as the basic theory of human factors in the aviation field.

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