서울 소방 조직의 조직 특성과 결과지향성이 안전문화에 미치는 영향
Effect of Organizational Traits and Result-Orientation on Safety Culture in Seoul Firefighting Organization
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본 연구는 독립변수인 제도, 사고경험, 외부기대, 신뢰, 커뮤니케이션, 위험수용의 6개 변수가 매개변수인성과지향 변수를 통하여 안전문화 변수에 미치는 영향을 실증 분석하였다. 독립변수인 제도(-), 사고경험(+), 외부기대(+), 커뮤니케이션(-), 위험 수용(+)은 매개변수인 성과지향 변수에 유의미한 영향을 주는 것으로 나타났다. 종속변수인 안전문화 간의 인과분석 결과, 제도(+)와 커뮤니케이션(+) 두 변수만이 유의미한 영향을 주고 있는 것으로 나타났다. 매개변수인 성과지향은 종속변수인 안전문화에 음(-)의 영향을주는 것으로 나타났다. 한편, 사고경험이 성과지향에 미치는 영향은 가설과 반대의 실증 결과가 도출되었는데, 추가 검토가 필요하다. 연구 결과, 조직적 차원에서는 제도적 합리성과 원활한 커뮤니케이션이 중요하며, 개인적 차원에서는 공공의 기대를 과도하게 인식하지 않도록 하는 것과 위험수용에 대한 개인 특성을 확인하여 인사관리나 교육훈련에 활용하는 것이 중요하다는 점이 제시되었다.
Abstract
Until now, the studies about firefighters' accident cases have focused mostly on accident itself not on organizational culture. Because firefighters' accidents often caused by pursuing excessive operational performance, it is necessary to check the relation between result orientation and safety culture. The study’s independent variables are institution, accident experience, external expectation, communication, and risk acceptance. Parameter variable is result orientation and dependent variable is safety culture. The result with SPSS regression and AMOS structural equation model have shown that institution(-), accident experience(+), external expectation(+), communication(-), and risk acceptance(+) have significant impact on result orientation. Institution(+) and communication(+) have significant effects on safety culture. The result orientation has negative impact on the safety culture. The effect of accident experience on result orientation has the opposite results with the hypothesis, which requires further studies. Strategies for improving safety culture should be approached by both organizational and individual dimension.
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