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RFID 사용요인이 신뢰, 지각된 위험, 모바일RFID환경 하에서 사용의도에 미치는 영향 - 약국RFID 시스템을 중심으로 -

The Influence of RFID Use Factors on Trust, Perceived Risk, and Intention to Use in Mobile RFID Environment - Focusing on the RFID Systems of Pharmacies -

김상만|차재빈|최재영
경영연구원 (Management Research Institute)|2013.03|의료경영학연구 (Health Service Management Review)|제7권 제1호|pp. 13-24|DOI 10.18014/hsmr.2013.7.1.13

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참고문헌

키워드

Intention to UseRFIDTrustPerceived RiskMobile RFID

초록

This study examined the influence of various factors of RFID use in mobile RFID environment, focusing on pharmacies’ RFID systems. The purpose of the study was to verify the possibility of a more widespread use of RFID and mobile RFID in medical industry by exploring what impact RIFD use factors have on the intention to use in RFID environment. The subjects were pharmacists who have their own pharmacies in Seoul and Gyeonggi Province. Of 400 questionnaires distributed to the respondents, 392 were used in the final analysis except 8 with insufficient answers. The empirical analysis results showed that perceived security, perceived cost, and social influence had significant impacts on trust, while social influence and perceived cost had significant impacts on perceived risk. Among RFID use factors, social influence, perceived security, and perceived risk had significant impacts on intention to use in mobile RFID environment. Trust and perceived cost did not have a significant impact. The summary of analysis results, implications, and limitations are presented in the conclusion.

Abstract

This study examined the influence of various factors of RFID use in mobile RFID environment, focusing on pharmacies’ RFID systems. The purpose of the study was to verify the possibility of a more widespread use of RFID and mobile RFID in medical industry by exploring what impact RIFD use factors have on the intention to use in RFID environment. The subjects were pharmacists who have their own pharmacies in Seoul and Gyeonggi Province. Of 400 questionnaires distributed to the respondents, 392 were used in the final analysis except 8 with insufficient answers. The empirical analysis results showed that perceived security, perceived cost, and social influence had significant impacts on trust, while social influence and perceived cost had significant impacts on perceived risk. Among RFID use factors, social influence, perceived security, and perceived risk had significant impacts on intention to use in mobile RFID environment. Trust and perceived cost did not have a significant impact. The summary of analysis results, implications, and limitations are presented in the conclusion.

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