항공사 기내리더의 진정성 리더십이 조직 시민행동에 미치는 영향: 구성원의 긍정적 심리자본을 매개효과로
The Impact of Authentic Leadership on Organizational Citizenship Behavior of the Airline Employees: The Mediating Effect of Positive Psychological Capital
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초록
The purpose of this study was to find out the effects of the authentic leadership on the citizenship behavior of the cabin crew mediated by positive psychological capital of the cabin crew. A survey on 204 cabin crews was administered and analyzed. Results showed that cabin crew's hope and optimistic attitude mediated the effect of their authentic leadership on their citizenship behavior. In addition, hope partly and positive attitudes fully mediated on the sportsmanship. However, the mediators did not play a role in predicting altruism of the employees. The findings of the present study indicats that rather than vague hope, the resilience and recovery which are the characteristics of the positive attitude play a meaningful role in the crew behavior.
Abstract
The purpose of this study was to find out the effects of the authentic leadership on the citizenship behavior of the cabin crew mediated by positive psychological capital of the cabin crew. A survey on 204 cabin crews was administered and analyzed. Results showed that cabin crew's hope and optimistic attitude mediated the effect of their authentic leadership on their citizenship behavior. In addition, hope partly and positive attitudes fully mediated on the sportsmanship. However, the mediators did not play a role in predicting altruism of the employees. The findings of the present study indicats that rather than vague hope, the resilience and recovery which are the characteristics of the positive attitude play a meaningful role in the crew behavior.
참고문헌 (62)
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