A Case Study on Logistics Services Preferences for Supply Chain Entities in Shandong Province, China
2
조회
0
다운로드
1
인용
0
참고문헌
키워드
초록
As the Chinese economy has grown rapidly and as its container throughputs has demonstrated a stark increase in recent decades, companies worldwide have developed stronger financial connections with supply chain entities in China, a huge “Production Factory” in the world. This global economic trend arouses significant attention to distinct preference of individual entities in supply chain. The primary goal of the study is to establish statistical understanding on factors of logistics service preferences of each supply chain of each supply chain entity in China, especially Shandong Province. Ultimately, the study aims i) to establish the solid framework for proper evaluation of logistics services in supply chains, ii) to enhance the preferences of logistics services as a differentiating feature on behalf of entities. The study utilizes a holistic approach in analyzing logistics service attributes which affect overall logistics entities in an effort to overcome the limitations of previous studies which failed to provide integrating viewpoint of supply chain entities. In this study, AHP (Analytic Hierarchy Process) method is used as an analysis tool which allows an in-depth examination of the differences between factors and evaluations of customers regarding the logistics service attributes. The results clearly show distinctive service preferences for each four supply chain entities in Shandong Province of China such as 3PLs (forwarder, carrier, and warehouse), Customs (airport, seaport, and bonded area), Market channels (wholesaler, retailer, and e-retailer), and Manufacturers regarding the logistics service attributes.
Abstract
As the Chinese economy has grown rapidly and as its container throughputs has demonstrated a stark increase in recent decades, companies worldwide have developed stronger financial connections with supply chain entities in China, a huge “Production Factory” in the world. This global economic trend arouses significant attention to distinct preference of individual entities in supply chain. The primary goal of the study is to establish statistical understanding on factors of logistics service preferences of each supply chain of each supply chain entity in China, especially Shandong Province. Ultimately, the study aims i) to establish the solid framework for proper evaluation of logistics services in supply chains, ii) to enhance the preferences of logistics services as a differentiating feature on behalf of entities. The study utilizes a holistic approach in analyzing logistics service attributes which affect overall logistics entities in an effort to overcome the limitations of previous studies which failed to provide integrating viewpoint of supply chain entities. In this study, AHP (Analytic Hierarchy Process) method is used as an analysis tool which allows an in-depth examination of the differences between factors and evaluations of customers regarding the logistics service attributes. The results clearly show distinctive service preferences for each four supply chain entities in Shandong Province of China such as 3PLs (forwarder, carrier, and warehouse), Customs (airport, seaport, and bonded area), Market channels (wholesaler, retailer, and e-retailer), and Manufacturers regarding the logistics service attributes.
참고문헌 (21)
- Başligil, H., "A distribution network optimization problem for third party logistics service providers", Expert Systems with Applications, 38, pp.12730~12738 (2011)
- Chin, F. C., "A survey on the logistics service providers in Shanghai", International Journal of Physical Distribution & Logistics Management, 29, pp.588~605 (2007)
- Domingues, M. L., "A comprehensive framework for measuring performance in a third-party logistics provider", Transportation Research Procedia, 10, pp.662~672 (2015)
- Guericke, S., "Liner shipping cargo allocation with service levels and speed optimization", Transportation Research Part E : Logistics and Transportation Review, 84, pp.40~60 (2015)
- Jiang, Y., "Optimizing shipping-fee schedules to maximize e-tailer profits", International Journal of Production Economics, 146, pp.634~645 (2013)
- 강기두, "An Analysis of the Measurement of the Shipping Service Quality", The Asian Journal of Shipping and Logistics, 25(1), pp.41~55 (2009), 한국해운물류학회
- 구종순, "Are Shippers satisfied with the diversified Provision of Logistics Service by Shipping Companies? - A Study between the UK and South Korea", The Asian Journal of Shipping and Logistics, 25(2), pp.237~251 (2009), 한국해운물류학회
- Lee, K., "Using analytical hierarchy process(AHP)to identify the relative importance of the features needed for web-based systems development", Information Resources Management Journal, 21, pp.88~100 (2008)
- Liu, C. L., "An analysis of third-party logistics performance and service provision", Transportation Research Part E : Logistics and Transportation Review, 47, pp.547~570 (2011)
- Lun, Y. V., "Demand chain management in the container shipping service industry", International journal of production economics, 141, pp.485~492 (2013)
- Meng, Q., "Liner shipping service network design with empty container repositioning", Transportation Research Part E : Logistics and Transportation Review, 47, pp.695~708 (2011)
- Plum, C. E., "Single liner shipping service design", Computers & Operations Research, 45, pp.1~6 (2014)
- Rajesh, R., "Generic balanced scorecard framework for third party logistics service provider", International Journal of Production Economics, 140, pp.269~282 (2012)
- Rajesh, R., "Influence of 3PL service offerings on client performance in India", Transportation Research Part E : Logistics and Transportation Review, 47, pp.149~165 (2011)
- Santibanez-Gonzalez, E. D., "Modeling logistics service providers in a non-cooperative supply chain", Applied Mathematical Modelling, 40, pp.6340~6358 (2016)
- Song, D. P., "Multi-objective optimization for planning liner shipping service with uncertain port times", Transportation Research Part E : Logistics and Transportation Review, 84, pp.1~22 (2015)
- Soh, S. H., "A decision model for evaluating third-party logistics providers using fuzzy analytic hierarchy process", African Journal of Business Management, 4, pp.339~349 (2010)
- Teltumbde, A., "A framework for evaluating ERP projects", International journal of production research, 38, pp.4507~4520 (2000)
- Vargas, L. G., "An overview of the analytic hierarchy process and its applications", European journal of operational research, 48, pp.2~8 (1990)
- Zhang, J., "A dynamic pricing strategy for a 3PL provider with heterogeneous customers", International Journal of Production Economics, 169, pp.31~43 (2015)
- Zúñiga, R., "A third-party logistics provider : To be or not to be a highly reliable organization", Journal of Business Research, 69, pp.4435~4453 (2016)