본문 바로가기
KERD
논문KCI 등재

E-government Strategic Plan Implementation in Tanzania:Learning from Challenges and Experiencesfrom Kenya, Korea, India and Malaysia

Emmanuel Constantine Lupilya
서울대학교행정대학원 (gspa(graduate school of public administration seoul national university))|2015.08|Journal of Policy Studies|제30권 제2호|pp. 147-175

0

조회

0

다운로드

1

인용

0

참고문헌

키워드

Guidelines cloudE-government strategic planInstitutional processArchitecture cloudFramework cloudResources cloud
주제분류정책학

초록

For the past two years, the implementation of e-government strategic plan in Tanzania has been in a mixed approach resulting from lack of conceptual understanding: firstly, is the lack of a conceptual framework as a baseline for e-government strategic plan implementation. Secondly, is the mixture of understanding the two concepts, the institutional accountability and institutional ownership. The failure to understand these two concepts obscures the institutional process efforts to implement the e-government strategic plan. The study pointed out that such complexities continue to disrupt the institutional efforts in dealing with competing conflicts of interest, corruptions and delays between institutions process, resources and the enhancement of guidelines factors. Thirdly, is the idea that the implementation of the e-government strategic plan can be explained in view of mono-tasking; in a sense that tasks of developing the e-government strategic plan focusing on the guidelines, the institutional process, and enhancing the resource factors are reduced into a single task. In additional, the failure of e-government strategic plan was regarded as a linear timeline factor: for instance, there is a persisting lack of guidelines, resources and institutional process framework in the development of the specific sectorial guidelines. The aim of this research is twofold: First, is to identify factors that affect the successful implementation of the e-government strategic plan. Second is to suggest a conceptual framework for implementing the e-government strategic plan in the context of Tanzania. To do so, the current study examines these factors using a descriptive cases drawn from four countries: Kenya, Korea, Malaysia, and India. The study analyzed different models from these cited countries and suggests a spectacular method on how the e-government conceptual framework can be established within their effort of achieving the e-government strategic plan. The study concluded that a conflict of interest, IT/e-government system ownership and accountability, within the institutions and the private sector were the stumbling block to forward the implementation of the e-government strategy plan. For the success of implementing the e-government strategic plan more efficiently therefore, ties with guidelines, resources and institutional process that should be monitored by e-government task force to eliminate barriers and forge ahead to results oriented. The proposed conceptual framework is inevitable to address the problems that a parasite to the implementation of the e-government strategic plan in Tanzania.

Abstract

For the past two years, the implementation of e-government strategic plan in Tanzania has been in a mixed approach resulting from lack of conceptual understanding: firstly, is the lack of a conceptual framework as a baseline for e-government strategic plan implementation. Secondly, is the mixture of understanding the two concepts, the institutional accountability and institutional ownership. The failure to understand these two concepts obscures the institutional process efforts to implement the e-government strategic plan. The study pointed out that such complexities continue to disrupt the institutional efforts in dealing with competing conflicts of interest, corruptions and delays between institutions process, resources and the enhancement of guidelines factors. Thirdly, is the idea that the implementation of the e-government strategic plan can be explained in view of mono-tasking; in a sense that tasks of developing the e-government strategic plan focusing on the guidelines, the institutional process, and enhancing the resource factors are reduced into a single task. In additional, the failure of e-government strategic plan was regarded as a linear timeline factor: for instance, there is a persisting lack of guidelines, resources and institutional process framework in the development of the specific sectorial guidelines. The aim of this research is twofold: First, is to identify factors that affect the successful implementation of the e-government strategic plan. Second is to suggest a conceptual framework for implementing the e-government strategic plan in the context of Tanzania. To do so, the current study examines these factors using a descriptive cases drawn from four countries: Kenya, Korea, Malaysia, and India. The study analyzed different models from these cited countries and suggests a spectacular method on how the e-government conceptual framework can be established within their effort of achieving the e-government strategic plan. The study concluded that a conflict of interest, IT/e-government system ownership and accountability, within the institutions and the private sector were the stumbling block to forward the implementation of the e-government strategy plan. For the success of implementing the e-government strategic plan more efficiently therefore, ties with guidelines, resources and institutional process that should be monitored by e-government task force to eliminate barriers and forge ahead to results oriented. The proposed conceptual framework is inevitable to address the problems that a parasite to the implementation of the e-government strategic plan in Tanzania.

참고문헌 (93)

  1. Acuna, C. J., "Toward web portals integration through semantic web services", Proceedings of the international conference on next generation web services practices (NWeSP’05) (2005), IEEE Computer Society
  2. Asrul, H. A. S., "The Malaysian insider, pemandu eyes RM500b, 2.2m jobs in NKEA projects by 2020", ~ (2010)
  3. ICT adoption and productivity in developing countries: New arm level evidence from Brazil and India, "Basant, R.", ~, pp.IZA Discussion Paper No 2294 (2006)
  4. Bhatnagar, S., "E-government from vision to implementation: A practical guide with case studies" (2004), Sage
  5. "Government ICT Strategy" (2010)[URL]
  6. Castells, M., "The information age: Economy, society and culture. Volume 1: The rise of the network society" (2010), Wiley Blackwell
  7. Chaula, J. A. a. Y., "Technology as a tool for fighting poverty: How culture in the developing world affect the security of information systems", Proceedings of the 4th IEEE International Workshop on Technology for Education in Developing Countries (TEDC’06) (2006)
  8. "A framework of e-governance and ICT best practices" (2004)[URL]
  9. Dahl, R., "A preface for democratic theory" (2006), University of Chicago Press
  10. Davison, R. M., "From government to e-government: A transition model", Information Technology & People, 18(3), pp.280~299 (2005)
  11. Deora V., "Navigating provenance information for distributed healthcare management", IEEE, ACM International Conference on Web Intelligence, pp.2006[DOI]
  12. Doucet, G., "Coherency management: Architecting the enterprise for alignment, agility and assurance" (2009), AuthorHouse
  13. Corruption and the shadow economy: An empirical analysis, "Dreher, A.", Institute for the Study of Labour, ~, pp.IZA DP No. 193 (2006)
  14. EGOV, "LNCS, 7443: 198-209" (2012), Springer
  15. Elsenhans, H., "Dependencia, undevelopment and the third world state", Law and State, 36, pp.65~94 (1987)
  16. Erl, T., "Service-oriented architecture: Concepts, technology and design" (2005), Prentice, Hall
  17. Fisman, R., "Decentralization and corruption: Evidence across countries", Journal of Public Economics, 83(3), pp.325~345 (2002)
  18. Fountain, J. E., "Building the virtual state: Information technology and institutional change" (2001), Brookings Institution Press
  19. Gichoya, D., "Factors affecting the successful implementation of ICT projects in government", The Electronic Journal of e-Government, 3(4), pp.175~184 (2005)
  20. Grönlund, A., "State of the art in e-government research: Surveying conference publications", International Journal of Electronic Government Research, 1(4), pp.1~25 (2005)
  21. Gwaradzimba, E., "The nature, extent and impact of the brain drain in Zimbabwe and South Africa", Acta Acad, 42(1), pp.209~241 (2010)
  22. Hahn, "Integration of multi-agent systems and semantic web services on a platform independent level", IEEE, ACM International Conference on Web Intelligence and Intelligent Agent Technology, pp.2008[DOI]
  23. Handelman, S., "Thieves in power: The new challenge of corruption" (2001), Freedom House
  24. Heeks R., "Implementing and managing e-government: An international text" (2006), SAGE
  25. Heeks, R., "Information systems and developing countries: Failure, success and local improvisations", The Information Society, 18(2), pp.101~112 (2002)
  26. Information technology and public sector corruption, "Heeks, R.", IDPM, University of Manchester, ~, pp.Information System and Public Sector Management Working Paper Series, Paper No. 4 (1998)
  27. "Understanding e-governance for development" (2001)[URL]
  28. Heeks, R., "E-government in Africa: Promise and practice", Institute for Development Policy and Management, 13(1), pp.1~28 (2002)
  29. Heeks, R., "Information systems and developing countries: Failure, success, and local improvisations", The Information Society, 18(2), pp.101~112 (2002)
  30. Heeks, R., "Most e-government-for-development projects fail: How can risks be reduced? Institute for Development Policy and Management", pp.2003
  31. "Understanding and measuring eGovernment: International benchmarking studies" (2006)[URL]
  32. Heeks, R., "Implementing and managing e-government" (2006), Sage Publications Ltd
  33. "Success and failure in eGovernment projects" (2008)[URL]
  34. Heeks, R., "Reinventing government in the information age: International practice in IT enabled public sector reform" (1999), Routledge
  35. Most e-government-for-development projects fail: How can risks be reduced?, "Heeks, R", ~, pp.iGovernment Working Paper Series, no. 14 (2003)
  36. Heeks, R., "Successfully implementing egovernment: fundamental issues and a case study in the USA", pp.158~173 (2000), Electronic Government, Roultedge Press
  37. Heeks, R., "ICTs and development", Proceedings of the 7th international working conference of IFIP WG9.4 (2002), Perspectives and Challenges
  38. Measuring governance, corruption and state capture: How firms and bureaucrats shape the business environment in transition economies, "Hellman, S.", World Bank, ~, pp.Policy Research Working Paper 2312 (2000)
  39. Ho, A. T., "Reinventing local governments and the e-Government initiative", Public Administration Review, 62(4), pp.434~444 (2002)
  40. Huang, W., "An empirical investigation of the adoption of egovernment in Australian citizens : Some unexpected research findings", Journal of Computer Lnfimnation Systems, 13(1), pp.15~22 (2002)
  41. "Indian Strategy Implementation" (2010)[URL]
  42. "E-government of Korea" (2009)[URL]
  43. 정광호, "Literacy Skill and Schooling from the International Adult Literacy Survey", The Korean Journal of Policy Studies, 21(2), pp.177~203 (2007), 서울대학교행정대학원
  44. Kamarck, E., "The end of government as we know it: Making public policy work" (2007), Lynne Riener Publishers
  45. Karokola, G., "State of e-government development in the developing world: Case of Tanzania–security view", Proceedings of the ICEG-5th International Conference on e-Government (2009)
  46. Kumar, K, "Citizen’s charter for e-government services", Management In Government, pp.27~33 (2010)
  47. Kumar, R., "Impact and sustainability of e-government services in developing countries: Lessons learnt from Tamil Nadu, India", The Information Society, 22, pp.1~12 (2006)
  48. Kumar, V., "Factors for successful e-government adoption : A conceptual framework", The Electronic Journal of e-Government, 5(1), pp.63~77 (2007)
  49. LaPorte, T. M., "Democracy and bureaucracy in the age of the web : Empirical findings and theoretical speculations", Administration and Society, 34(4), pp.411~446 (2002)
  50. Li, F., "Implementing e-government strategy in Scotland : Current situation and emerging issues", Journal of Electronic Commerce in Organizations, 1(2), pp.44~65 (2003)
  51. Emmanuel Constantine Lupilya, "E-Government Transformation in Tanzania: Status, Opportunities, and Challenges", The Korean Journal of Policy Studies, 30(1), pp.147~184 (2015), 서울대학교행정대학원
  52. Mkandawire, T., "Institutional monocroping and monotasking in Africa", ~ (2012)
  53. Mundy, D., "Towards a framework for e-government development in Nigeria", Electronic Journal of E-government, 8, pp.148~166 (2010)
  54. Mutula, S. M., "Challenges and opportunities of e-government in South Africa", The Electronic Library, 28(1), pp.38~53 (2010)
  55. Myers, M. D., "Dialectical hermeneutics: A theoretical framework for the implementation of information systems", Information Systems Journal, 5(1), pp.51~70 (1994)
  56. "Korea e-government: Government EA (Enterprise Architecture) & e-government standard framework" (2011)[URL]
  57. Ndou, V., "E-government for developing countries : Opportunities and challenges", The Electronic Journal of Information Systems in Developing Countries, 18(1), pp.1~24 (2004)
  58. Njuru, J. W., "Implications of e-government on public policy and challenges of adopting technology: The case of Kenya", Journal of Global Affairs and Public Policy, 1(1) (2011)
  59. Odanga, B., "Factors influencing the successful implementation of e-government in Kenya using the case of the directorate of e-government" (2010), University of Nairobi
  60. Oduba, V., "Brain drain - technology ushers in brain gain" (2000), Science in Africa
  61. OECD, "The case for e-government: Excerpts from the OECD report. The egovernment imperative", OECD Journal on Budgeting, 3(1), pp.61~13 (2003)
  62. 박정훈, "How Citizens Accept E-Government Service: A Comparison of Four Theoretical Models", The Korean Journal of Policy Studies, 21(2), pp.143~156 (2007), 서울대학교행정대학원
  63. "Pemandu" (2010)[URL]
  64. R. M. Davison, "From government to e-government: A transition model", Information Technology & People, 18(3), pp.280~299 (2005)
  65. Rabaiah, A., "A strategic framework of e-government: Generic and best practice", Electronic Journal of e-Government, 7(3), pp.241~258 (2009)
  66. Rose-Ackerman, "The costs of corruption for private business: Evidence from world bank surveys", ~ (1996)
  67. Rose-Ackerman, "Corruption and good government: Causes, consequences and strategies for reform" (1999), Cambridge University Press
  68. Rose-Ackerman, S., "Global crises, global solutions" (2004), Cambridge University Press
  69. National ICT policy, "RoT", URT, Dar es Salaam, ~ (2003)
  70. E-government strategic plan for Tanzania, "RoT", URT, Dar es Salaam, ~ (2012)
  71. Saha, P., "Handbook of enterprise systems architecture in practice" (2007), IGI Global Information Science Reference
  72. Saha, P., "Advances in government enterprise architecture" (2008), IGI Global Information Science Reference
  73. Sartipi K., "Mined-knowledge and decision support services in electronic health", International Workshop on Systems Development in SOA Environments (SDSOA’07) (2007)
  74. Scott, M., "Brain drain or ethical recruitment? Solving health workforce shortages with professional from developing countries", Med. J. Aust, 180(4), pp.174~176 (2004)
  75. Snellen, I., "Electronic commerce and bureaucracies", In the proceedings the international workshops on database and expert system application, pp.285~288 (2000)
  76. "E-government toolkit for developing countries" (2005)[URL]
  77. "United Nations e-government survey 2012: E-government for the people" (2012)[URL]
  78. A users’ guide to measuring corruption, "United Nations Development Programme", UNPD, 2008
  79. "From e-government to connected governance/ Dept. of economic and social affairs. Division for Public Administration and Development Management" (2008)[URL]
  80. E-government for the future we want, "United Nations e-Government Survey", United Nations, ~ (2014)
  81. E-government for People, "United Nations e-Government Survey", United Nations, ~ (2012)
  82. "United Nations e-government survey" (2014)[URL]
  83. "Benchmarking e-government: A global perspective" (2002)[URL]
  84. Van Dijk, J., "The network society: Social aspects of new media" (2006), Sage
  85. Von Solms, B, "Information security governance: COBIT or ISO 17799 or both?", Computers & Security, 24(2), pp.99~104 (2005)
  86. Wagner, C., "Enhancing e-government in developing countries : Managing knowledge through virtual communities", The Electronic Journal on Information Systems in Developing Countries, 14(4), pp.1~20 (2003)
  87. Walser, K., "Proceedings of the 10th annual international conference on digital government research: Social networks: Making connections between citizens, data and government", pp.315~316 (2009), Digital Government Society of North America
  88. West, D., "E-government and the transformation of service delivery and citizen attitudes", Public Administration Review, 64(1), pp.15~27 (2004)
  89. Wimmer, M., "Electronic business invading the public sector: Considerations on change and design", In the Proceedings of the 34th Hawaii International conference on system Sciences (2001)
  90. Wimmer, M. A., "E-government guide Germany: Strategies, solutions and efficiency", pp.79~87 (2007), Fraunhofer IRB Verlag
  91. Wimmer, M. A., "A European perspective towards online one-stop government: The eGOV project", Electronic Commerce Research and Applications, 1(1), pp.92~103 (2002)
  93. Zarei, B, "Guidelines for government-to-government initiative architecture in developing countries", International Journal of Information Management, 28(4), pp.277~284 (2008)

관련 논문AI추천

E-Government Transformation in Tanzania: Status, Opportunities, and Challenges정광호, Emmanuel Constantine Lupilya서울대학교행정대학원 · Journal of Policy Studies2015 · 제30권 제1호Strategic Innovation, Knowledge Sharing and Policy Innovation Factors In E-Government in Developing Countries: The Case of Tanzania박정훈, Emmanuel Constantine Lupilya서울대학교행정대학원 · Journal of Policy Studies2015 · 제30권 제3호케냐의 전자정부 프로젝트 핵심 성공 및 실패 요인황기현, Francis O. K. Wamoto한국산업경영시스템학회 · 한국산업경영시스템학회지2016 · 제39권 제2호The Study on Determinants of E-Government Evolution이동영한국지역정보화학회 · 한국지역정보화학회지2009 · 제12권 제2호Linking E-Government to Good Governance for Sustainable Development in Small Island Developing States이영범, 정병율, Anand Desai(사)위기관리이론과실천 · Crisisonomy2017 · 제13권 제10호The Impact of ICTs on Development and Governance in Africa: Morocco as a Case Study다흐비 라마예신아시아연구소 · 신아세아2019 · 제26권 제4호

이 간행물의 다른 논문 (8건)

Does Aid Improve Governance in Developing Countries? Different Effects by Multi-Dimensional Governance김은주, 윤지웅pp. 1-21A Study of Performance Information Use and Credibility in Performance Management Systems:Focusing on the Self-Evaluation System이광희, 이석민pp. 23-45Regulation Growth and Bureaucratic Politicsin the United States이종곤pp. 47-68Organizational Capacity, Community Asset Mobilization,and Performance of Korean Social Enterprises최무현, 정소윤, 한상일pp. 69-91Interorganizational Competition and Government Competitiveness:The Case of the Korean Central Government박정호, 임도빈pp. 93-118
원문 보기