조리 로봇의 유능함과 따뜻함이 직무불안정성 및 이직의도에 미치는 영향 - 고용형태의 조절효과 -

키워드

참고문헌 (66)

1. 강지선, "공공봉사동기가 공무원의 조직시민행동에 미치는 영향 : 직무만족과 조직몰입의 매개효과 및 직무자율성의 조절효과를 중심으로", 한국행정논집, 32(3), pp.503~534 (2020)
2. 김기원, "호텔 기업의 노동시장유연성, 직무불안정성 및 조직냉소주의 간 구조적 관계", 호텔경영학연구, 28(2), pp.35~51 (2019)
3. 김영중, "고용형태에 따른 직장 내 괴롭힘이 심리적 소진, 이직의도에 미치는 영향", 한국외식산업학회지, 13(2), pp.79~94 (2017)
4. 김한준, "스마트시대 도시계획의 확장 및 전환", 공간과 사회, 59, pp.86~127 (2017)
5. 문승혁, "인공지능 적용 산업과 발전방향에 대한 분석", 문화기술의 융합, 5(1), pp.77~82 (2019)
6. 박기완, "한국사회의 연령집단에 대한 유능함과 따뜻함 지각 : 내집단 편향효과를 중심으로", 소비자학연구, 26(4), pp.103~135 (2015)
7. 배성숙, "대졸 청년층의 직무일치도와 직무만족도가 이직의도에 미치는 영향과 고용형태의 조절효과", 기업경영리뷰, 12(3), pp.187~201 (2021)
9. 안기복, "조리 종사원의 권력거리 성향이정서적고갈, 직무열의 및 이직의도에 미치는 영향 : 고용형태의 조절효과", 한국외식산업학회지, 18(3), pp.21~35 (2022)
10. 안주엽, "청년층의 첫 일자리 진입 : 경제위기 전후의 비교", 노동경제논집, 25(1), pp.47~74 (2002)
11. 오주연, "IT 업계 종사자의 조직변화저항이 이직의도에 미치는 영향 : LMX의 매개효과", e-비즈니스연구, 14(1), pp.25~47 (2013)
12. 이규태, "호텔 기업 노동시장 유연성, 조직냉소주의, 이직의도 간 구조적 관계 : 서울 시내 5성급 호텔을 중심으로", 관광연구저널, 34(6), pp.147~159 (2020)
13. 이기호, "Industry 4. 0 동향과 문제점에 관한 연구 : 고용문제를 중심으로", 디지털산업정보학회논문지, 11(4), pp.165~175 (2015)
14. 이민수, "조직정치지각이 조직냉소주의 및 이직의도에 미치는 영향 : 분배공정성의 조절효과", 한국외식산업학회지, 17(3), pp.99~114 (2021)
15. 이정일, "로봇 저널리즘에 대한 기자와 독자 간 상호 인식연구 : 상호지향성 모델을 중심으로", 미디어 경제와 문화, 18(2), pp.113~155 (2020)
16. 정재혁, "기술의 발전에 따른 미래 일자리에 대한 예측 모델에 관한 연구", 정보기술아키텍처연구, 16(2), pp.155~163 (2019)
17. 조원섭, "호텔 인턴사원의 고용불안정성이 직무만족과 이직의도에 미치는 영향", Tourism Research, 42(1), pp.109~123 (2017)
18. 조혜진, "SNS를 통한 인상형성 : 후광효과, 이누엔도 효과의 비교 및 따뜻함과 유능함의 검증가치를 중심으로", 사이버커뮤니케이션학보, 34(3), pp.181~233 (2017)
19. 알파고의 충격 : 인공지능의 가능성과 한계, "최계영", KISDI, 1~22, pp.KISDI Premum Report, 16(02) (2016)
20. 한학진, "인공지능(AI)및 로봇서비스 인식에 관한 탐색적 연구 : 일본 헨나호텔을 중심으로", 호텔리조트연구, 17(2), pp.5~22 (2018)
21. Aaker, J., "Nonprofits are seen as warm and for-profits as competent : Firm stereotypes matter", Journal of Consumer Research, 37(2), pp.224~237 (2010)
22. Acemoglu, D., "Secular stagnation? The effect of aging on economic growth in the age of automation", American Economic Review, 107(5), pp.174~179 (2017)
23. Ameen, N., "Customer experiences in the age of artificial intelligence", Computers in Human Behavior, 114, pp.106548~ (2021)
24. Anderson, J. C., "Structural equation modeling in practice : A review and recommended two-step approach", Psychological Bulletin, 103(3), pp.411~423 (1988)
25. Ashford, S. J., "Content, cause, and consequences of job insecurity : A theory-based measure and substantive test", Academy of Management Journal, 32(4), pp.803~829 (1989)
26. Autor, D. H., "Why are there still so many jobs? The history and future of workplace automation", Journal of Economic Perspectives, 29(3), pp.3~30 (2015)
27. Bandura, A., "Self-efficacy : toward a unifying theory of behavioral change", Psychological Review, 84(2), pp.191~ (1977)
28. Bandura, A., "Social cognitive theory : An agentic perspective", Annual Review of Psychology, 52(1), pp.1~26 (2001)
29. Brockner, J., "Self-esteem at work: Research, theory, and practice", ~ (1988)
30. Brougham, D., "Smart technology, artificial intelligence, robotics and algorithms(STARA) : employees' perceptions of our future workplace", Journal of Management & Organization, 24(2), pp.239~257 (2018)
31. Brougham, D., "Smart technology, artificial intelligence, robotics, and algorithms(STARA) : Employees’ perceptions of our future workplace", Journal of Management & Organization, 24(2), pp.239~257 (2018)
32. Chamberlain, R., "Putting the art in artificial:Aesthetic responses to computer-generated art", Psychology of Aesthetics, Creativity, and the Arts, 12(2), pp.177~ (2018)
33. Cuddy, A. J., "Warmth and competence as universal dimensions of social perception : The stereotype content model and the BIAS map", Advances in Experimental Social Psychology, 40, pp.61~149 (2008)
34. Feldman, D. C., "Managing temporary workers : A permanent HRM challenge", Organizational Dynamics, 23(2), pp.49~63 (1994)
35. Fiske, S. T., "A model of(often mixed)stereotype content : Competence and warmth respectively follow from perceived status and competition", Journal of Personality and Social Psychology, 82, pp.878~902 (2002)
36. Fiske, S. T., "Competence and warmth scales", Journal of Personality and Social Psychology (2002)
37. Fornell, C., "Evaluating structural equation models with unobservable variables and measurement error", Journal of Marketing Research, 18(1), pp.39~50 (1981)
38. Gallie, D. R., "The phosphorylation state of translation initiation factors is regulated developmentally and following heat shock in wheat", Journal of Biological Chemistry, 272(2), pp.1046~1053 (1997)
39. Grace, K., "When will AI exceed human performance? Evidence from AI experts", Journal of Artificial Intelligence Research, 62, pp.729~754 (2018)
40. Greenhalgh, L., "Job insecurity : Toward conceptional clarity", Academy of Management Review, 9, pp.438~448 (1984)
41. Greenhalgh, L., "Job insecurity : Toward conceptual clarity", Academy of Management Review, 9(3), pp.438~448 (1984)
42. Greenhalgh, L., "Job insecurity : Toward conceptual clarity", Academy of Management Review, 9(3), pp.438~448 (1984)
43. Guha, A., "How artificial intelligence will affect the future of retailing", Journal of Retailing, 97(1), pp.28~41 (2021)
44. Holoien, D. S., "Downplaying positive impressions : Compensation between warmth and competence in impression management", Journal of Experimental Social Psychology, 49(1), pp.33~41 (2013)
45. Jordan, P. J., "Workgroup emotional intelligence : Scale development and relationship to team process effectiveness and goal focus", Human Resource Management Review, 12(2), pp.195~214 (2002)
46. Judd, C. M., "Fundamental dimensions of social judgment : understanding the relations between judgments of competence and warmth", Journal of Personality and Social Psychology, 89(6), pp.899~ (2005)
47. Kervyn, N., "Brands as intentional agents framework : How perceived intentions and ability can map brand perception", Journal of Consumer Psychology, 22(2), pp.166~176 (2012)
48. Kim, S., "Effect of self-service technology service quality on cognitive response and purchase intention in fashion retail store", Journal of the Korean Society of Clothing and Textiles, 43(5), pp.634~648 (2019)
49. Lee, J. E. R., "Trust and technology in a ubiquitous modern environment: Theoretical and methodological perspectives", pp.1~15 (2010), IGI Global
50. Lee, J., "Dart : Dynamic animation and robotics toolkit", The Journal of Open Source Software, 3(22), pp.500~ (2018)
51. Li, J. J., "Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention : The moderating roles of perceived organizational support and competitive psychological climate", Tourism Management, 73, pp.172~181 (2019)
52. Logg, J. M., "Algorithm appreciation : People prefer algorithmic to human judgment", Organizational Behavior and Human Decision Processes, 151, pp.90~103 (2019)
53. Mathieson, K., "Predicting user intentions : comparing the technology acceptance model with the theory of planned behavior", Information Systems Research, 2(3), pp.173~191 (1991)
54. Meyer, J. P., "Testing the"side-bet theory"of organizational commitment : Some methodological considerations", Journal of Applied Psychology, 69(3), pp.372~ (1984)
55. Mobley, W. H., "Some unanswered questions in turnover and withdrawal research", Academy of Management Review, 7(1), pp.111~116 (1982)
56. Nass, C., "Machines, social attributions, and ethopoeia : Performance assessments of computers subsequent to"self-"or"other-"evaluations", International Journal of Human-Computer Studies, 40(3), pp.543~559 (1994)
57. Pfeffer, J., "Taking the workers back out : Recent trends in the structuring of employment", Research in Organizational Behavior, 10(1988), pp.257~303 (1988)
58. Schanke, S., "Estimating the impact of humanizing customer service chatbots", Information Systems Research, 32(3), pp.736~751 (2021)
59. Scott, M. L., "Judging the book by its cover? How consumers decode conspicuous consumption cues in buyer–seller relationships", Journal of Marketing Research, 50(3), pp.334~347 (2013)
60. Shank, D. B., "Feeling our way to machine minds : People's emotions when perceiving mind in artificial intelligence", Computers in Human Behavior, 98, pp.256~266 (2019)
61. Sundar, S. S., "Rise of machine agency: A framework for studying the psychology of Human-AI Interaction(HAII)", Journal of Computer Mediated Communication, 25(1), pp.74~88 (2020)
62. Tett, R. P., "Job satisfaction, organizational commitment, turnover intention, and turnover : path analyses based on metaanalytic findings", Personnel Psychology, 46(2), pp.259~293 (1993)
63. Tsai, W. H. S., "How chatbots' social presence communication enhances consumer engagement : The mediating role of parasocial interaction and dialogue", Journal of Research in Interactive Marketing, 15(3), pp.460~482 (2021)
64. Van Doorn, J., "Domo arigato Mr. Roboto : Emergence of automated social presence in organizational frontlines and customers’ service experiences", Journal of Service Research, 20(1), pp.43~58 (2017)
65. Van Vuuren, T., "Job Insecurity: Coping with Jobs at Risk", pp.79~103 (1991)
66. Wojciszke, B., "On the dominance of moral categories in impression formation", Personality and Social Psychology Bulletin, 24(12), pp.1251~1263 (1998)

관련 논문AI추천