대학도서관 서비스 효과 증진을 위한 게이미피케이션 설계 및 성과 지표 분석
Designing Gamification and Analyzing Performance Indicators to Enhance Academic Library Services
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초록
게이미피케이션은 학습자의 몰입과 참여를 촉진하여 대학도서관 서비스의 질적 향상을 도모하는 효과적인 전략으로 평가된다. 본 연구는 대학도서관에 게이미피케이션을 효과적으로 적용하기 위한 설계 프레임워크를 개발하는 데 중점을 두었다. 이를 위해 문헌 연구, 국내외 사례 조사, 대학도서관 사서와의 심층 면담을 통해 정보 리터러시 모형을 기반으로 한 프레임워크를 개발하였다. 이 프레임워크는 정보활동 단계에 해당하는 과제 정의, 정보 탐색, 수집, 활용, 통합 과정에서 고려해야 할 설계 요소와 게임 메커니즘을 제시하였으며, 인지적, 정서적, 사회적 측면에서 게이미피케이션의 효과를 측정할 수 있는 성과 지표를 설계하였다. 본 연구는 대학도서관에서 게이미피케이션을 체계적으로 도입하고 성과를 평가하는데 기초 자료로 활용될 수 있으며, 이를 통해 도서관 이용자의 참여와 학습 동기를 높이는 데 기여할 것으로 기대된다.
Abstract
Gamification is an effective strategy to enhance the quality of academic library services by encouraging student engagement and participation. This study developed a design framework for the effective implementation of gamification in academic libraries. To this end, a framework based on the information literacy model was developed through a literature review, content analysis of Korean and international case studies, and in-depth interviews with five librarians of academic libraries. The framework outlines the design elements and game mechanisms to be considered at each stage of the process, including task definition, information search, collection, utilization, and integration. Additionally, performance indicators were established to measure the cognitive, emotional, and social impacts of gamification. This study is expected to serve as a foundation for the systematic implementation and evaluation of gamification in academic libraries, ultimately contributing to increased user participation and enhanced learning motivation.
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