A Study on i-Fashion 3D Avatar’s Consumer satisfaction & Comparison of 3D and Direct Masurement – Based of Domestic University Students

Abstract

This research is to understand customer satisfaction with virtual fitting based on a 3D body scanner and avatars as well as differences between avatars and the ‘real me’. To this end, this research examined Korean college students to facilitate 3D body scanning, avatar generation and surveys. The author used 3D body scan data with direct measurements to identify differences between the 3D body scan data-based ‘my avatar’ and ‘real me’ in the virtual dress fitting system. The survey results on ‘the level of customer awareness on 3D body scanner’ found that the majority of both genders did not know about it and indicated a lower usability to incorporate IT technology into the fashion industry. The question in the 3D body scanning and avatar found an affirmative attitude. Satisfaction levels on the 3D avatars’ similarity with ‘own body’ and garment fitting were positive and indicated a need for further technological improvements to express the avatars identical to customers’ own body. More research is necessary for the accuracy of sizes for 3D body scanning that measure body sizes while wearing clothes. Avatars based on such datamay be less similar to ‘own body’ and cause customer dissatisfaction. Thus, further technology development is required to narrow gaps using data to make avatars that provide more accurate virtual fitting simulation services to customers.