기업체 종사자의 변화에 대한 준비성과 관련 변인의 인과분석
The Causal Relationship of Related Variables Impacting on the Readiness for Change of Corporate Employees in Korea
0
조회
0
다운로드
14
인용
0
참고문헌
키워드
초록
이 연구는 기업체 종사자의 변화에 대한 준비성에 영향을 미치는 변인들을 구명하는 데 그 목적이 있었다. 관찰변인으로 변화에 대한 준비성은 인지적 준비성, 정의적 준비성, 참여적 준비성, 변화경험은 조직적 유용성, 개인적 유용성, 조직특성은 조직변화대응능력, 경영진의 지지, 절차적 공정성, 변화관련정보접근성, 조직문화는 신뢰성, 협력성, 개인특성은 변화에 대한 자기효능감, 업무능력, 내재적 통제 소재를 설정하였다. 이를 위해 기업체 종사자 700명을 표본으로 하여 360개의 자료가 최종 분석에 사용되었다. 수집된 자료는 SPSS 18.0과 AMOS 7.0을 활용하여 구조방정식모형으로 분석하였으며, 주요 연구결과는 다음과 같다. 첫째, 이 연구에서 설정한 변화에 대한 준비성과 변화경험, 조직특성, 조직문화 및 개인특성의 가설적 모델의 전반적인 적합도는 경험 자료에 부합하였다. 둘째, 기업체 종사자의 변화에 대한 준비성에는 개인특성이 정적인 영향을 주는 것으로 나타났고, 조직특성은 부적인 영향을 미치며, 변화경험과 조직문화의 영향은 통계적으로 유의하지 않은 것으로 나타났다. 셋째, 기업체 종사자의 조직특성은 변화경험, 개인특성에 정적인 영향을 미치고, 조직문화는 개인특성에 정적인 영향을 미치는 것으로 나타났다. 또한 조직특성은 개인특성을 통해 변화에 대한 준비성에 간접적인 영향을 미치는 것으로 나타났다.
Abstract
The purpose of this study was to examine the structural relationship among readiness for change, organizational attributes, organizational culture, and individual attributes of corporate employees in Korea. All latent variables were measured by 2~4 measured variables. Readiness for change was measured by cognitive, emotional, and intentional readiness for change. Change experiences were measured by organizational valence and individual valence. Organizational attributes were measured by organizational change-efficacy, management support, procedural justice, and receipt of information about change. Organizational culture was measured by trust and cohesion. Individual attributes were measured by change-efficacy, expertise, and locus of control. The population for this study was corporate employees in Korea. A total of 407 out of 700 questionnaires were returned, of which 360 were used for analysis after data cleaning. The major findings of this study were as follows:First, the fit index of hypothetical model of this study generally met the standards. Based on the results, a hypothetical model was judged appropriately. Second, individual attributes had a positive effect on the readiness for change of corporation employees. Organizational attributes, however, had a negative effect on the readiness for change, individual attributes and organizational culture didn't have effect on the readiness for change. Third, organizational attributes had a positive effect on organizational experiences and individual attributes. Organizational culture had a positive effect on individual attributes. Also, organizational attributes had on indirect effect on the readiness for change thorough change experiences and individual attributes.
참고문헌 (45)
- 김대업, "Amos A to Z:논문작성절차에 따른 구조방정식 모형분석" (2008), 학현사
- 곽기영, "변화준비성이 전사적 정보시스템의 수용에 미치는 영향에 관한 연구", 한국경영과학회지, 31(2), pp.1~13 (2006), 한국경영과학회
- 도윤경, "조직공정성이 조직유효성에 미치는 영향에 있어서의 상사에 대한 신뢰의 매개효과 연구", 인적자원개발연구, 3(2), pp.87~111 (2001)
- 배병렬, "Amos 17.0 구조방정식모델링: 원리와 실제" (2009), 청람
- 지경이, "지방행정조직 중간관리자의 리더십, 자기효능감, 조직문화 및 조직유효성의 관계", 인적자원관리연구, 17(1), pp.235~258 (2010), 한국인적자원관리학회
- Armenakis,A.A, "Organizational change:A review of theory and research in the 1990s", Journal of Management, 25(3), pp.293~315 (1999)
- Armenakis,A.A, "Crafting a change message to create transformational readiness", Journal of Organizational Change Management, 15(2), pp.169~183 (2002)
- Armenakis, A. A, "Creating readiness for organizational change", Human Relations, 46(6), pp.681~703 (1993)
- Backer,T.E, "Assessing and enhancing readiness for change: Implications for technology transfer, In Reviewing the behavioral science knowledge base on technology transfer", pp.21~41 (1995), National Institute on Drug Abuse
- Bandura,A, "Self-efficacy mechanism in human agency", American Psychologist, 37(2), pp.122~147 (1982)
- Beer,M., "Breaking the code of change" (2000), Harvard Business School Press
- Bommer, W. H, "Changing attitudes about change: Longitudinal effects of transformational leader behavior on employee cynicism about organizational change", Journal of Organizational Behavior, 26(7), pp.733~753 (2005)
- Bordia, P, "Uncertainty during organizational change: Types, consequences, and management strategies", Journal of Business and Psychology, 18(4), pp.507~532 (2004)
- Bouckenooghe, D, "The role of process, context and individual characteristics in explaining readiness to change: A multilevel analysis", 박사, pp.2007
- Bouckenooghe, D, "Organizational change questionnaire-climate of change, process, and readiness: Development of a new instrument", The Journal of Psychology, 143(6), pp.559~599 (2009)
- Brockner, J, "Layoffs, job insecurity, and survivors' work effort: Evidence of an inverted-U relationship", Academy of Management Journal, 35(2), pp.413~425 (1992)
- Cartwright, D, "Group dynamics:Research and theory" (1968), Harper & Row
- Chawla, A, "Predicting openness and commitment to change", The Leadership & Organization Development Journal, 25(6), pp.485~498 (2004)
- Chonko, L. B, "The role of environmental turbulence, readiness for change, and salesperson learning in the success of sales force change", Journal of Personal Selling and Sales Management, 22(4), pp.227~245 (2002)
- Clark,S,W, "The development of an integrated measure of readiness for change instrument and its application on asc", pk, Air Force Institute of Technology, 2003
- Cummings,T.G., "Organizational development and change.Madison" (2005), Thomson South-Western
- Cunningham, C. E, "Readiness for organizational change: A longitudinal study of workplace, psychological and behavioral correlates", Journal of Occupational and Organizational Psychology, 75(4), pp.377~392 (2002)
- Devos, G, "Contribution of content, context, and process to understanding openness to organizational change: Two experimental simulation studies", The Journal of Social Psychology, 147(6), pp.607~629 (2007)
- Eby, L. T, "Perceptions of organizational readiness for change: Factor related to employees’reactions to the implementation of team-based selling", Human Relations, 53(3), pp.419~442 (2000)
- Fishbein, M, "Belief,attitude,intention,and behavior" (1975), Addison-Wesley
- Folger, R, "Effects of procedural and distributive justice on reactions to pay raise decisions", Academy of Management Journal, 32(1), pp.115~130 (1989)
- Hanpachern, C, "An extension of the theory of margin: A framework for assessing readiness for change", Human Resource Development Quarterly, 9(4), pp.339~350 (1998)
- Holt,D.T, "Readiness for change: The development of a scale", Paper presented at the Annual Meeting of the Academy of Management, Denver, CO (2002)
- Holt, D. T, "Toward a comprehensive definition of readiness for change: A review of research and instrumentation", Research in Organizational Change and Development, 16, pp.289~336 (2007)
- Jones, R. A, "The impact of organizational culture and reshaping capabilities on change implementation success: The mediating role of readiness for change", Journal of Management Studies, 42(2), pp.364~86 (2005)
- Kiefer,T, "Feeling bad: Antecedents and consequences of negative emotions in ongoing change", Journal of Organizational Behavior, 26(8), pp.875~897 (2005)
- Kotter,J.P, "Leading change: Why transformation efforts fail", Harvard Business Review, 73(2), pp.59~67 (1995)
- Koys,D.J, "Inductive measure of psychological climate", Human Relations, 44(3), pp.265~285 (1991)
- Madsen, S. R, "Readiness for Organizational Change: Do organizational commitment and social relationships in the workplace make a difference", Human Resource Development Quarterly, 16(2), pp.213~233 (2005)
- Mayer, R. C, "An integrative model of organizational trust", Academy of Management Review, 20(3), pp.709~734 (1995)
- McClusky,H.Y, "An approach to a differential psychology of the adult potential. In The adult learner: A neglected species (4th ed.)", pp.146~162 (1990), Gulf
- Miller, V. D, "Antecedents to willingness to participate in a planned organizational change", Journal of Applied Communication Research, 22(1), pp.59~80 (1994)
- Peters, T. J, "In search of excellence:Lesson from American's best-run companies" (1982), Harper & Now
- Pritchard, R. D, "The effects of organization climate on managerial job performance and job satisfaction", Organizational Behavior and Human Performance, 9(1), pp.126~246 (1973)
- Rafferty, A. E, "An examination of the antecedents of readiness for fine-tuning and corporate transformation changes", Journal of Business and Psychology, 20(3), pp.325~350 (2006)
- Sashkin, M, "A guide to participative management. In The 1984 Annual, Developing Human Resources", pp.227~241 (1984), University Associates
- Schneider, B, "Creating a climate and culture for sustainable organizational change", Organizational Dynamics, 24(4), pp.7~19 (1996)
- Wanberg, C. R, "Predictors and outcomes of openness to change in a reorganizing workplace", Journal of Applied Psychology, 85(1), pp.132~142 (2000)
- Wanous, J. P, "Cynicism about organizational change: Measurement, antecedents, and correlates", Group and Organization Management, 25(2), pp.132~153 (1997)
- Weiner, B. J, "Conceptualization and measurement of organizational readiness for change", Medical Care Research and Review, 65(4), pp.379~436 (2008)