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대기업 종사자의 직무성과와 경력개발지원, 조직몰입, 경력몰입 및 조직시민행동의 인과적 관계

The Causal Relationship among Job Performance, Support for Career Development, Organizational Commitment, Career Commitment and Organizational Citizenship Behavior of Employee in Large Corporations

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주제분류교육학

초록

본 연구의 목적은 대기업 종사자가 인식한 직무성과와 경력개발지원, 조직몰입, 경력몰입 및 조직시민행동 간의 인과적 관계를 구명하는 데 있다. 구체적으로는 대기업 종사자가 인식한 직무성과와 경력개발지원, 조직몰입, 경력몰입 및 조직시민행동의 인과적 모형의 변인 간 인과관계 예측 적합도, 대기업 종사자가 인식한 직무성과와 경력개발지원, 조직몰입, 경력몰입 및 조직시민행동 간의 영향관계, 대기업 종사자가 인식한 직무성과와 경력개발지원 간의 관계에서 조직몰입, 경력몰입 및 조직시민행동이 갖는 매개효과를 검증하였다. 본 연구의 모집단은 대한상공회의소에서 제공하는 1000대 기업(매출액순)에 종사하는 종사자이며, 총 322부를 분석에 사용하였다. 자료분석은 AMOS 20.0 통계프로그램을 이용하여 구조방정식을 실시하였다. 본 연구의 결과로 첫째, 본 연구에서 설정한 변인 간 인과관계 모형은 독립변인과 종속변인 간의 인과관계를 타당하게 예측하는 것으로 나타났다. 둘째, 대기업 종사자가 인식한 직무성과에는 조직시민행동이, 조직시민행동에는 조직몰입과 경력몰입이, 조직몰입에는 경력개발지원이, 경력몰입에는 경력개발지원이 통계적으로 유의한 영향을 미치는 것으로 나타났다. 셋째, 대기업 종사자가 인식한 경력개발지원은 경력몰입과 조직시민행동을 단일로 매개하여, 조직몰입 및 조직시민행동과 경력몰입 및 조직시민행동을 이중으로 매개하여 직무성과에 통계적으로 유의한 영향을 미치는 것으로 나타났다.

Abstract

The purpose of this study was to identify a causal relationship among job performance, support for career development, organizational commitment, career commitment, and organizational citizenship behavior of employee in large corporations. The population for this study was employees of 1,000 companies list by the KCCI(Korea Chamber of Commerce and Industry) and 322 questionnaires were used for analysis after data cleaning. All data analysis was accomplished by structural equation modeling, using the AMOS 20.0. An alpha level of 5% was established prior for determining significance. The findings of the study were as follows: First, the fix indices of causal model among job performance, support for career development, organizational commitment, career commitment, and organizational citizenship behavior were suitably identified. Second, organizational citizenship behavior had a statistically significant effect on job performance; organizational commitment and career commitment had a statistically significant effect on organizational citizenship behavior; support for career development had a statistically significant effect on organizational commitment and on career commitment. Third, support for career development had a statistically significant effect on job performance with the single mediation effect of career commitment and organizational citizenship behavior, and dual mediation effect of organizational commitment and organizational citizenship behavior and career commitment and organizational citizenship behavior.

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