대기업 종사자가 인식한 상사의 코칭, 심리적 안전감, 직무자율성 및 직무몰입의 관계: A기업의 사례
The Relationship Between Managerial Coaching, Psychological Safety, Job Autonomy, and Job Involvement: A Case Study on Company A
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초록
이 연구의 목적은 대기업 종사자가 인식한 상사의 코칭과 직무몰입의 관계에서 심리적 안전감의 매개효과와 직무자율성의 조절효과를 확인하는 것이었다. 이를 위해 대기업 A기업의 종사자 473명을 대상으로 설문조사를 실시하였으며, 총 463부의 자료를 분석에 활용하였다. 수집된 자료의 통계처리에는 SPSS 23.0과 AMOS 24.0을 활용하였다. Hayes PROCESS Macro Model 5를 통한 회귀분석 결과, 다음과 같은 연구결과가 도출되었다. 첫째, 상사의 코칭은 심리적 안전감을 매개로 하여 직무몰입에 간접적으로 영향을 미친다. 둘째, 직무자율성은 상사의 코칭과 직무몰입의 관계를 조절한다. 이상의 연구결과를 통해서 상사의 코칭이 구성원의 직무몰입에 영향을 미치는 메커니즘을 확인하고, 상사의 코칭이 직무몰입에 미치는 영향을 극대화하기 위해서 종사자의 직무자율성이 갖는 중요성을 확인하였다. 이러한 연구결과에 기초하여 더욱 효과적인 코칭을 추구하기 위한 제언을 제시하였다.
Abstract
The purpose of this study is to examine the mediating effect of psychological safety as well as the moderating effect of job autonomy on the relationship between managerial coaching and job involvement. The data was collected from Company A by online survey. Of the total 473 responses, 463 responses were utilized for the analysis. The data was analyzed through SPSS 23.0 and AMOS 24.0, and the following results were derived from the regression analysis by applying Hayes PROCESS Macro Model 5. The findings of the study are as follows: First, managerial coaching has the indirect effect on job involvement mediated by psychological safety. Second, the effect of managerial coaching on job involvement is moderated by job autonomy. The results of this study have revealed the mechanism whereby managerial coaching affects employees’ job involvement, and also identified the significance of job autonomy in order to strengthen the influence of managerial coaching on employees’ job involvement. Based upon the results, implications for practicing more effective coaching activities in the workplace were suggested.
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