심뇌혈관질환의 예방·관리를 위한 헬스케어 서비스디자인

Abstract

Cardiovascular disease can be prevented by having healthy habits. However, its prevalence rate is continuously increasing. Smart healthcare that provides healthcare services to improve the lifestyle of users is emerging, but it is limited by low accessibility to healthcare wearable devices. To prevent cardiovascular disease, this researcher here suggests blueprints about mobile app interface design and mobile app interface design for health care webs. First, after analyzing the status through desk research, we explore service design cases of health care wearable devices. Also carried out surveys and interviews to patients previously having it and patients with cerebrovascular disease, drew implications from them, and then produced persona and customer journey maps. According to the results, this author has found it is needed to develop personalized self-examination service, service to motivate users for health management, and service to cope with emergent situations. This author finally designed an app interface for personalized medicine service which allows users to prevent and manage cardiovascular disease autonomously. This study suggests personalized medical service to prevent cardiovascular disease, and this author expects that it will help users to prevent and manage cardiovascular disease with continuity and validity.