부품 협력업체의 제휴 방향과 제품 진화속도(clockspeed)의 차이가 SCM 구성원들의 관계와 만족, 성과에 미치는 영향
Supplier’s arc of Integration and Gap of Clock Speed Affect SCM Relationship, Satisfaction and Performance
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초록
빠르게 변화하는 산업의 구조와 시장의 변화에 올바르게 대처하기 위해서 기업은 공급사슬을 잘 구축하고 관리하여야 한다. 이를 위해서는 공급사슬 내부의 다른 기업과의 관계를 잘 관리하여야 한다. 이를 위해서는 기업의 관계에 영향을 미치는 다양한 요소들을 확인하여야 한다. 제품 진화속도와 제휴방향성은 기업의 관계에 영향을 미치는 환경요소로 볼 수 있다. 본 연구에서는 이들 요소가 협력업체의 역할에 따른 관계와 협력업체 만족, 운영성과와의 인과관계에 어떠한 영향을 미치는지 확인하였다. 그 결과 역할에 따른 협력업체 관계와 만족, 그리고 운영성과는 서로 인과관계를 가지고 있었다. 또한 제품 진화속도는 협력업체 역할에 따른 관계와 운영성과와의 인과관계에 영향을 미치고 있어 공급사슬에 유의미한 영향을 미치고 있음을 알 수 있었다.
Abstract
So rapidly exchanged Market and industry structure, Company has managed its supply chain and customer satisfaction.. However, satisfying customer requires not only the effort of the company, but also the support and resources of the company’s suppliers. This is especially true for those companies that have outsourced many of their companies’ activities to their suppliers. Therefore, companies and their suppliers have to work together to meet the needs of their customers. In this paper, product/industry clockspeed and arc of integration are to affect suppliers’ relationship and suppliers’ satisfgaction. As a result, product/industry clockspeed has moderate effect to causalrelationship of suppliers’ relationship and performance. But, arc of integration isn’t to affect that causalrelationship. According to reflecting industry/market characteristics, product/industry clockspeed and it’s gap are important aspect. Suppliers and customers are same importance for company to improve quality and durability.
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