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상담과정에서 상담자에 대한 여성내담자의 경계․불신․신뢰 경험에 대한 현상학적 질적 연구

A Phenomenological Qualitative Study of Experience of Vigilance-Mistrust-Trust in Counselors Among Female Clients During Counseling

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주제분류교육학

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본 연구는 상담과정에서 상담자에 대한 여성내담자의 경계․불신․신뢰 경험의 구조와 과정을 파악하기 위해 상담자에 대해서 여성내담자가 갖는 경계․불신․신뢰 경험에 대한 현상학적 연구를 수행하였다. 본 연구는 주제 분석, 지향성분석, 과정분석의 세 가지 절차에 따랐고, 자료수집과 분석에서 판단중지, 현상학적 환원 및 해석학적 순환의 방법을 사용하였다. 연구참여자로는 10대에서 50대까지 연령별로 각각 1명씩 총 5명을 모집했고, 각 참여자별로 60분씩 2회 심층면담을 실시했다. 연구결과 먼저 주제 분석에서 196개의 개념, 37개의 하위범주, 6개의 범주를 얻었고, 지향성 분석결과 57개의 개념, 39개의 하위범주 그리고 8개의 범주로 수정되었다. 과정분석 결과 상담과정에서 상담자에 대한 내담자의 경계, 불신/신뢰요인파악, 신뢰와 불신의 갈등, 불신/신뢰경험 및 불신/신뢰결과의 시간적 흐름에 따른 동기관계를 파악했다. 끝으로 분석결과가 갖는 상담적 함의와 제한점을 논의했다.

Abstract

This study conducted a phenomenological study concerning experience of vigilance against, mistrust and trust in counselors among female clients in order to understand the structure and process of their trust experiences over the course of counseling. This study followed three data analysis procedures: topical analysis, intentional analysis, and process analysis and used the methods of epoche, phenomenological reduction and hermeneutic circulation in data collection and analysis. A total of five women, each from teens through 50s, and two 60-minute in-depth interviews were conducted with each participant. Through the topical analysis, 196 concepts, 37 subcategories, and 6 categories were obtained. The intentional analysis resulted in modified 57 concepts, 39 subcategories and 8 categories. The process analysis identified the temporal flow of the vigilance, distrust/trust factors, conflict between trust and distrust, distrust/trust experience and distrust/trust results during counseling. Based on these results, implications for counseling as well as the limitations of this study were discussed.

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