e-멘토링 연구 현황 및 향후 연구 방향에 대한 이론적 고찰
E-mentoring Research: A Review and Directions for Future Research
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참고문헌
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초록
최근 정보통신기기를 매개로 한 e-멘토링이 새로운 형태의 유용한 인적자원개발 도구로 학계와 실무계의 관심을 받고 있다. 그러나 e-멘토링이 참가자들에게 제공하는 효과에도 불구하고 지금까지의 연구성과를 체계적으로 정리해보려는 시도는 없었다. 본 연구에서는 지금까지 e-멘토링 분야에서 이루어진 국내 논문 15편과 해외 논문 68편 등 총 83편의 이론 및 실증논문들에 대한 검토를 토대로, e-멘토링 연구의 현 동향을 파악하고 미래 연구 방향을 제안하고자 한다. 문헌연구 결과, e-멘토링 관련 선행연구들은 주로 e-멘토링의 개념, 장단점 분석, e-멘토링 기능의 선행변수와 결과변수에 초점을 맞추고 있다. 선행연구 검토에서 발견된 문제점들을 보완하기 위해, 본 연구는 기존의 면대면 멘토링 대 e-멘토링이라는 양분법적 접근법에서 벗어나, 관계의 공식성 여부와 정보기술 의존도 수준을 반영한 보다 세분화된 분류방식을 제안한다. 또한 미래 연구 방향으로서 e-멘토링의 다양한 유형 간 효과성 비교, e-멘토링과 참가자의 사회적 자본의 관계, e-멘토링과 윤리에 대한 연구 등을 제안하였다.
Abstract
E-mentoring has been recognized as a useful developmental tool in organizational and academic settings. Despite the increase in research on its benefits, there have been few attempts to integrate the work on e-mentoring. In this paper, we reviewed 83 articles published in Korean and overseas journals to provide an overview and discussion of the current e-mentoring literature and then to present new directions for future research in this area. As a result, we have found that the previous research on e-mentoring can be categorized into several topics such as the concepts of e-mentoring, the pros and cons, and the antecedents and the consequences of e-mentoring functions. Filling in the gap in the previous research, we suggest a new typology of e-mentoring according to two dimensions: formality of the relationship and dependency on information technology. In addition, this paper concludes by presenting new directions for future research, based on the theories of social capital, ethic, and human resource development, such as the differential effects of the various types of e-mentoring, the relationship between e-mentoring and social capital, and the e-mentoring and ethics.
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