공공고용지원서비스 실태 분석을 통한 효율화 방안

Abstract

The purpose of this paper is to evaluate current performances of the public employment service in Korea and to suggest strategies to improve the outcome. Since the financial crisis, the government has expanded and reorganized public employment support services quantitatively and qualitatively under the policy of productive welfare. From 2021, the Korean-style unemployment assistance system, the National Employment Support Service, was introduced. In this process, the Employment Center, which served as a core delivery system for public employment support services, was expanded and reorganized into the Employment Welfare Plus Center, establishing a system that can provide employment and welfare services in one place. Through the introduction of the National Employment Support System as the employment safety net, it is evaluated to have contributed to alleviating the institutional blind spots. Nevertheless, in order to increase the effectiveness of the public employment support service in Korea, it is required to diversify the service delivery system and strengthen the infrastructure such as the expansion of dedicated manpower, and to increase the efficiency of the service through the reorganization of job seekers’ profiling. In addition, as a measure to increase the employment success rate, it would be necessary to adjust ages of participants from 15-69 to 15-64. Lastly, in the selection of participants for the National Employment Support System, income evaluation based on current household income and household wealth is maintained. However, it would be reconsidered to exempt the means test for young people who are in the process of transition from school to work.