중소기업의 지식경영 관리시스템 활용 방안에 관한 연구
Application of Knowledge Management System for Small and Medium Businesses
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초록
21세기는 정보통신 및 디지털 기술의 발달로 지식기반 경제체제로의 경영환경이 빠르게 변화하고 있으며, 이러한 시대적 요구에 대한 국내․외 학계 및 산업계에서 관심을 갖는 주제가 지식경영(knowledge management)이다. 지식과 정보화시대를 맞아 지식경영은 기업규모를 불문하고 모든 기업들의 경쟁력을 결정하는 필수적 요소가 되고 있다. 대기업의 경우는 지식경영의 중요성을 인지하고 업무처리의 전산화, ERP시스템의 도입 및 구축 등으로 비교적 체계적으로 운용되고 있지만 중소규모의 기업들은 아직도 전문 인력의 부족이나 재정적 능력의 부족 등의 이유로 지식경영이 미진한 것이 현실이다. 지식경영 활동과 지식경영 성과의 관계에 대한 분석결과 개인업무 효과성을 제고하기 위해서는 지식획득과 지식이전이 효과적임을 알 수 있다. 따라서 새로운 지식의 효과적인 창출과 같은 지식획득 활동이 활성화되는 것이 요구된다.
Abstract
The purpose of this study is to review the relationships among the determinants of knowledge management and knowledge management, and it's consequences, and the moderating effects of organizational culture on the relationship between the determinants of Knowledge Management and Knowledge Management, and the relationship between Knowledge Management and it's consequences. In the relationship between Knowledge Management and it's consequences, knowledge acquisition and knowledge transfer are positively related with personal and intra-organizational, and inter-organizational effectiveness.
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