본문 바로가기
KERD
논문KCI 등재

온라인 창업 교육의 사회적 현존감과 교육 만족도 관계에서학습 기대감의 매개효과 연구

A Study on Mediation Effect of Learning Expectancy in Social Presence and Educational Satisfaction of Online Entrepreneurship Education

3

조회

0

다운로드

7

인용

0

참고문헌

키워드

초록

기존 온라인 창업 교육 연구에서는 교육이 실제 창업에 미치는 영향에 대해서만 연구가 진행됐을 뿐 교육 효과성에 대한 분석이 이루어지지 않았다. 본 연구에서는 이러한 선행 연구의 한계점에서 벗어나 사회적 현존감을 이용해 학습 기대감과 교육 만족도에 미치는 영향력을 조사했다. 또한 학습 기대감을 매개 변수로 활용해 사회적 현존감과 교육 만족도 관계에서 어떠한 영향력을 보이는지 살펴보았다. 연구 가설 검증을 위해 전국 189명의 창업 관련 온라인 수업을 들은 대학원생들에게 설문 조사를 실시하였다. 선행 이론에 근거해 가설과 설문문항을 만들었으며, 교육 만족도의 경우 운영 만족도와 콘텐츠 만족도로 구분해 미치는 영향력의 정도를 구분하였다. 구조방정식을 이용한 분석 결과 사회적 현존감은 학습 기대감에 긍정적인 영향을 나타냈다. 다음으로 학습 기대감은 운영 만족도와 콘텐츠 만족도에 긍정적인 영향력을 보였다. 마지막으로 사회적 현존감이 운영 만족도에 영향을 미칠 때 학습 기대감은 완전 매개효과를 보였으며, 콘텐츠 만족도에 영향을 미칠 때는 간접 매개 효과를 보였다. 본 연구의 결과가 주는 시사점은 온라인 창업 교육을 실시할 때 학습자의 상호작용을 활발히 할 수 있는 방법이 필요하고 학습 운영의 만족도를 높일 때는 학습자의 부담감을 줄여 기대감을 높여야지만 효율적으로 작용된다는 것을 알 수 있었다.

Abstract

The previous studies of online entrepreneurship education were conducted only on the effect of education on actual entrepreneurship, but did not analyze the effectiveness of education. In this study, beyond of limits of previous studies, we investigated the effect of social presence on learning expectancy and educational satisfaction. In addition, we examined the influence of learning expectation on the relationship between social presence and educational satisfaction. For the research hypothesis test, we conducted a questionnaires survey on 189 graduate students who taken online courses related to entrepreneurship. hypothesis and questionnaires were made based on the research hypotheses precedent theories. And educational satisfaction was divided into operational satisfaction and content satisfaction. As a results of the analysis using the structural equation model, social presence has a positive effects on learning expectancy. Next, the learning expectancy has a positive effects on the operational satisfaction and the content satisfaction. Finally, when social presence affects operational satisfaction, learning expectation has a complete mediation effects and content satisfaction has a partial mediation effects. The implications of the results of this study were as follows. There was a need for a way to interacted with learners when conducted online entrepreneurial education. When increased the satisfaction level of the learning operation, it is necessary to reduced the burden of learners and raised the expectancy.

참고문헌 (38)

  1. Anderson, E. W., "Customer Satisfaction, Market Share, and Profitability : Findings from Sweden", The Journal of Marketing, 58, pp.53~66 (1994)
  2. Biocca, F., "Toward a more Robust Theory and Measure of Social Presence : Review and Suggested Criteria", Teleoperators and Virtual Environments, 12(5), pp.456~480 (2003)
  3. Caffarella, R. S., "Program Planning for Adults" (1994), Jossey-Bass
  4. 최주철, "온라인 창업교육이 글로벌 창업 기업가정신에 미치는 영향 연구", 통상정보연구, 17(3), pp.59~70 (2015), 한국통상정보학회
  5. 최민정, "창업교육이 기회인식 및 평가에 미치는 영향: 소상공인을 중심으로", 벤처창업연구, 12(3), pp.135~146 (2017), 한국벤처창업학회
  6. Churchill Jr, G. A., "An Investigation into the Determinants of Customer Satisfaction", Journal of Marketing Research, 19(4), pp.491~504 (1982)
  7. Cyr, D., "The Role of Social Presence in Establishing Loyalty in e-Service Environments", Interacting with computers, 19(1), pp.43~56 (2007)
  8. Don, H., "Organizational Behavior" (2007), Thompson Learning
  9. Durlach, N., "Presence in Shared Virtual Environments and Virtual Togetherness", Presence : Teleoperators and Virtual Environments, 9(2), pp.214~217 (2000)
  10. Fred C. L., "Expectancy theory of motivation : Motivating by Altering Expectations. International Journal of Management", Business and Administration, 15(1), pp.1~6 (2011)
  11. Gefen, D., "Structural Equation Modeling and Regression : Guidelines for Research Practice", Communications of the Association for Information Systems, 4(1), pp.7~ (2000)
  12. 주영주, "기업 사이버교육에서 인지적 실재감과 몰입, 만족도, 지속의향과의 구조적 관계", 교육정보미디어연구, 15(3), pp.21~38 (2009), 한국교육정보미디어학회
  13. 강선자, "예비창업자의 심리적 특성, 창업준비 특성이 창업의도에 미치는 영향", 벤처창업연구, 12(4), pp.85~96 (2017), 한국벤처창업학회[DOI]
  14. Kim, J., "Investigating Factors that Influence Social Presence and Learning Outcomes in Distance Higher Education", Computers & Education, 57(2), pp.1512~1520 (2011)
  15. Lee. H. Y., "The Effect of User and Quality Characteristics of e-Learning on Learning Performance and Loyalty", Ph. D., pp.2007
  16. 이윤재, "브랜드 개설 SNS 페이지에서의 사회적 실재감이 관계 자본 형성에 미치는 영향 연구", 마케팅논집(Journal of Marketing Studies), 22(4), pp.85~103 (2014), 한국전략마케팅학회
  17. LePine, J. A., "Challenge and Hindrance Stress : Relationships with Exhaustion, Motivation to Learn and Learning Performance", Journal of Applied Psychology, 88, pp.707~724 (2003)
  18. Mahmood, M. A., "Variables Affecting Information Technology End-user Satisfaction : A Meta-analysis of the Empirical Literature", International Journal of Human-Computer Studies, 52(4), pp.751~771 (2000)
  19. Maier, P., "Integrating Technology in Learning and Teaching" (2013), Routledge
  20. Mason, R., "Using Communications Media in Open and Flexible Learning" (1994), Psychology Press
  21. Entrepreneurial Education Issue Paper, "Ministry of Education", Korea Entrepreneurship Foundation, ~ (2016)
  22. Moore, M. G., "Distance Education: A Systems Approach" (1996), Wadsworth
  23. Nam. C. W., "The Effects of Digital Storytelling on Student Achievement, Social Presence, and Attitude in Online Collaborative Learning Environments", Interactive Learning Environments, 25(3), pp.412~427 (2017)
  24. 남정민, "기업가정신 온라인교육의 효과성 검증: 플립러닝 및 PBL 기반 기업가정신교육 적용 사례", 벤처창업연구, 12(2), pp.31~40 (2017), 한국벤처창업학회
  25. Petri, H. L., "Motivaion" (1991), Wadsworth Publishing Company
  26. Richardson, J. C., "Social Presence in Relation to Students' Satisfaction and Learning in the Online Environment : A Meta-analysis", Computers in Human Behavior, 71, pp.402~417 (2017)
  27. Rogers, E. M., "Diffusion of Innovations" (1983), The Free Press
  28. Ryan, R. M., "Self-determination Theory and the Facilitation of Intrinsic Motivation, Social Development and Well-being", American Psychologist, 55(1), pp.68~78 (2000)
  29. 서창갑, "e-Learning 학습자 만족도 영향요인에 관한 연구", 정보시스템연구, 18(3), pp.1~25 (2009), 한국정보시스템학회
  30. Smith, D. H., "Handbook of Adult Education" (1989), Jossey-Bass
  31. Steers, R. M., "Motivation and Leadership at work" (2003), McGraw-Hill
  32. Tu, C. H., "An Examination of Social Presence to Increase Interaction in Online Classes", The American Journal of Distance Education, 16(3), pp.131~150 (2002)
  33. Tu, C. H., "A Study of the Predictive Relationship between Online Social Presence and ONLE Interaction", International Journal of Distance Education Technologies, 10(3), pp.53~66 (2012)
  34. Tung, F. W., "Increasing Social Presence of Social Actors in e-Learning Environments : Effects of Dynamic and Static Emoticons on Children", Displays, 28(4), pp.174~180 (2007)
  35. Vroom, V. H., "Work and motivation" (1964), Jossey-Bass
  36. Walther, J. B., "Computer-mediated Communication : Impersonal, Interpersonal and Hyperpersonal Interaction", Communication research, 23(1), pp.3~43 (1996)
  37. Weidlich, J., "Explaining Social Presence and the Quality of Online Learning with the SIPS Model", Computers in Human Behavior, 72, pp.479~487 (2017)
  38. Zimmerman, B. J., "Development of a Structured Interview for Assessing Student Use of Self-regulated Learning Strategies", American Educational Research Journal, 23(4), pp.614~628 (1986)

관련 논문AI추천

이 간행물의 다른 논문 (13건)