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e헬스케어 비즈니스모델에 관한 연구: 비즈니스생태계 접근 중심으로

A Study on e-Healthcare Business Model: Focusing on Business Ecosystem Approach

정재진|김영수
한국벤처창업학회 (The Korean Society of Business Venturing)|2019.02|벤처창업연구 (Asia-Pacific Journal of Business Venturing and Entrepreneurship)|제14권 제1호|pp. 167-185|DOI 10.16972/apjbve.14.1.201902.167

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사물인터넷business ecosystembusiness modelInternet of things비즈니스모델e헬스케어비즈니스생태계e-Healthcare

초록

대부분의 G20 국가에서 향후 수십 년 동안 의료 지출이 급격하게 성장할 것으로 예상하고 있듯이, 고연령 인구와 만성질환자의 증가로 인해 전 세계적으로 의료비 부담은 지속적으로 늘어나고 있으며 의료서비스의 지속적인 질 개선도 해결해야 할 과제로 대두되고 있다. 그러나 헬스케어와 IT 융합의 급변하는 기술 환경 하에서 이런 변화를 제대로 인식하지 못하고 적절한 대비를 하지 않는데서 그 문제가 더 커질 수 있다. 패러다임 변화와 의료 분야 문제 증대 상황에서 기술적, 제도적, 사업적 측면에서의 복합적인 대응이 절실히 필요하다. 핵심은 의료분야에 IT를 융합한 사업에 적합한 비즈니스모델의 도출이라 할 수 있다. 4차 산업혁명시대의 도래와 함께 사물인터넷 등의 신기술이 e헬스케어에 적용되면서 새로운 비즈니스모델의 필요성이 대두 되었다. 기존 인터넷 시대의 e헬스케어에서는 전통적인 조직 기반 (Firm-centric) 비즈니스모델이 되었으나 사물인터넷 시대에는 사물인터넷의 역동성 (Dynamics) 및 복잡성 (Complex)의 특성으로 인하여 단위 조직 (Firm-Centric)보다는 비즈니스생태계 (Business Ecosystem)기반의 접근이 필요하다. 본 논문에서는 사물인터넷 등 이머징 기술 (Emerging Technology)기반의 e헬스케어의 비즈니스생태계에 대한 연구 결과로 e헬스케어 비즈니스생태계의 3-레이어 (Layer) 구조에 기반한 생태계의 주요 발전 인자를 분석 제시한다. 3-레이어 비즈니스생태계는 (1) 인프라스트럭처 레이어 (Infrastructure Layer), (2) 특성 레이어 (Characteristics Layer) 및 (3) 이해당사자 레이어 (Stakeholder Layer)로 정의하여 분석하였다. e헬스케어 비즈니스생태계의 주요 발전 인자측면에서는 (1) i헬스케어 개념의 도입, (2) 비즈니스생태계의 확장, (3) 비즈니스생태계 변화 프로세스 혁신, (4) 비즈니스생태계 리더쉽 혁신의 4가지 인자를 제안한다.

Abstract

As most G-20 countries expect medical spending to grow rapidly over the next few decades, the burden of healthcare costs continues to grow globally due to an increase in the elderly population and chronic illnesses, and the ongoing quality improvement of health care services. However, under the rapidly changing technological environment of healthcare and IT convergence, the problem may become even bigger if not properly recognized and not properly prepared. In the context of the paradigm shift and the increasing problem of the medical field, complex responses in technical, institutional and business aspects are urgently needed. The key is to derive a business model that is appropriate for businesses that integrate IT in the medical field. With the arrival of the era of the 4th industrial revolution, new technologies such as Internet of Things have been applied to eHealthcare, and the need for new business models has emerged.In the e-healthcare of the Internet era, it became a traditional firm-based business model. However, due to the characteristics of dynamics and complexity of things Internet in the Internet of things, A business ecosystem-based approach is needed. In this paper, we present and analyze the major success factors of the ecosystem based on the 3 - layer structure of the e - healthcare business ecosystem as a result of research on e - healthcare business ecosystem based on emerging technology such as Internet of things. The three-layer business ecosystem was defined as (1) Infrastructure Layer, (2) Character Layer, and (3) Stakeholder Layer. As the key success factors for the eHealthCare business ecosystem, the following four factors are suggested: (1) introduction of the iHealthcare concept, (2) expansion of the business ecosystem, (3) business ecosystem change process innovation, and (4) business ecosystem leadership innovation.

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